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Lingoda

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Termination letter drafted by a specialized lawyer
Sender
Lingoda Cancel Class | Postclic
Lingoda
Zimmerstraße 69
10117 Berlin Germany
cancel@lingoda.com
Cancellation of Lingoda contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Lingoda service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Lingoda
Zimmerstraße 69
10117 Berlin , Germany
cancel@lingoda.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Lingoda. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Lingoda: Easy Method

What is Lingoda

Lingoda is an online language school offering live group and private classes, structured lesson plans, and short intensive "Sprint" challenges. It operates a subscription model for recurring class access, offers a free trial option, and sells class bundles in app stores.

How to cancel Lingoda

  • Web - Monthly plan: Sign in to your account on Lingoda FAQ / account pages and cancel from your subscription settings; the monthly plan can be cancelled at any time and will not renew for the next month.
  • Web - Sprint plan: If you signed up for a Sprint, you must contact Lingoda Customer Support within the first 14 days of signing up to cancel under the Sprint rule; use the support/contact options shown on the Lingoda FAQ page (FAQ).
  • Free trial: The 7-day free trial can be cancelled anytime within the 7 days to avoid being charged; cancel via your account before the trial expires.
  • App Store / Google Play purchases: These are handled by the app stores. To cancel or request a refund for in‑app purchases, follow the App Store or Google Play procedures (Lingoda’s site does not provide an alternative cancellation flow for those purchases).
  • Formal notice (recommended for disputes): If you want a formal, dated cancellation notice, consider sending a registered letter with return receipt to Lingoda’s registered office (see Address section below). Lingoda’s imprint address is the recommended mailing address for cancellation notices; Bergmannstraße is sometimes shown in reviews but is not the official cancellation address.

What happens when you cancel

When you cancel a monthly subscription on the web it will not renew for the next billing period; you typically retain access for the remainder of the already‑paid period. For Sprint or trial cancellations handled within the applicable windows, access and billing depend on the timing of your cancellation and any refunds issued. If you purchased via an app store, cancellation there stops future renewals according to the store’s rules. Lingoda retains the account data required for service and support - if you need data deletion or export, contact Customer Support directly and ask about their data policy.

Will I get a refund?

Lingoda offers a 14‑day money‑back guarantee: if you cancel within 14 days of subscribing you can request a refund, with the amount typically reduced by the value of any classes already taken. The guarantee aligns with the 14‑day cooling‑off period common for online digital services in many jurisdictions. Free trials must be cancelled within seven days to avoid billing. Purchases made through the App Store or Google Play follow those platforms’ refund rules rather than Lingoda's policy.

Lingoda plans and pricing

Plan Price Period Features
12 Group Classes (in-app purchase via iOS App Store) CA$399.99 One-time purchase Access to 12 group live classes
Monthly plan (web) Varies Recurring monthly Access to a set number of live classes per month (plan-dependent)
Sprint plan (short intensive) Varies Time-limited challenge Intensive daily classes and progress rewards (terms apply)

Your consumer rights in Canada

Under Canadian consumer protection frameworks, many provinces allow a cooling‑off period for online purchases of digital services; a common standard is 14 days for refundable purchases made online. Lingoda’s 14‑day money‑back guarantee aligns with or exceeds those expectations in many Canadian jurisdictions. Note that if you purchased Lingoda via Apple’s App Store or Google Play, refunds and cancellations are governed by those platforms’ policies, not Lingoda’s. If you believe your statutory consumer rights apply and you encounter resistance, keep records and consider contacting your provincial consumer protection office for guidance.

Customer experiences

Reviews from Canadian users highlight strengths such as flexible scheduling, structured materials, interactive small-group classes and helpful teacher feedback; many report good progress, especially during Sprint challenges. Negative feedback centers on perceived unclear terms, difficulty using purchased credits without an active subscription, frustrations with strict cancellation windows (for example, losing credits when failing to cancel a few days ahead), and cases where users felt refunds were denied despite emergencies or documentation. These mixed experiences suggest keeping careful records and following the cancellation procedure exactly.

Documentation checklist

  • Account email and full name used for the Lingoda account
  • Order confirmation / receipt (date, plan purchased, amount)
  • Screenshots of your active subscription page showing renewal dates or trials
  • List of classes taken (dates) to calculate charges to be deducted from refunds
  • Copies of any messages exchanged with Customer Support (timestamps)
  • If applicable, supporting documents for exceptional circumstances (medical certificates, travel disruption proof)
  • Registered mail receipt and a copy of the sent cancellation letter if you send a mailed notice

Common mistakes

Many problems arise from missing cancellation windows: assuming a trial cancelled after the 7th day will prevent billing, or cancelling a Sprint after the first 14 days expecting a full refund. Another frequent error is cancelling only in the app store without checking whether the Lingoda account subscription was also stopped, which can leave you billed by Lingoda or unable to use purchased credits. Users sometimes assume app store purchases are covered by Lingoda’s refund policy - app stores typically control those refunds. Finally, failing to keep copies of confirmations, support chats, or registered‑mail receipts makes disputes harder to resolve.

Comparative recap

Method Refund Difficulty
Web - Monthly plan (cancel via account) No refund for past months; stops renewal for next month. Refund requests within 14 days may apply, minus classes taken. Easy
Web - Sprint plan (contact Support within 14 days) Conditional refund if within 14 days; Sprint rules apply. Medium
Free trial (7 days) No charge if cancelled within 7 days; otherwise billed and standard refund window applies. Easy
App Store / Google Play purchases Refunds follow the app store’s policy, not Lingoda’s; outcomes vary. Medium to Hard

After cancelling

After you cancel, check for a confirmation email or support reply and keep it as proof. Monitor your bank statement for any pending charges and compare them to the classes taken (Lingoda deducts for classes already used when issuing refunds under the 14‑day policy). If you do not receive confirmation, follow up with Customer Support and, if necessary, send a registered cancellation letter to the registered office address below and keep the return‑receipt as evidence. For App Store or Google Play purchases, follow their refund request flows and keep screenshots of any outcomes.

Useful links: Lingoda FAQ and support - https://www.lingoda.com/en/faq/; Pricing & money‑back guarantee - https://www.lingoda.com/en/pricing/; Canadian Trustpilot reviews - https://ca.trustpilot.com/review/lingoda.com.

Address

Lingoda GmbH, Zimmerstraße 69, 10117 Berlin, Germany

FAQ

To cancel your Lingoda monthly plan, sign in to your account on the Lingoda website and navigate to your subscription settings. After cancellation, your subscription will not renew, and you will retain access until the end of the current billing period.

If you want to cancel a Lingoda Sprint plan, you must contact Lingoda Customer Support within the first 14 days of signing up. Make sure to keep proof of your cancellation request, which can be sent via registered mail.

Lingoda offers a 14-day money-back guarantee. If you cancel within this period, you can request a refund, but it will be reduced by the value of any classes already taken. For formal cancellation, consider sending a registered letter.

If you made your purchase through the App Store or Google Play, you need to follow their respective cancellation and refund policies. Lingoda does not handle these purchases directly, so check your app store account for the specific process.

To avoid being charged after the Lingoda free trial, you must cancel within the 7-day trial period. You can do this by signing into your account and cancelling before the trial expires; keep proof of your cancellation.