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I hereby notify you of my decision to terminate the contract relating to the Memrise service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Memrise: Easy Method
What is Memrise
Memrise is a language-learning platform and app that combines vocabulary lessons, spaced repetition, and multimedia features such as native‑speaker video clips and speaking practice. It offers both free content and paid “Pro” subscriptions that unlock additional features like offline access, unlimited practice and ad‑free learning.
How to cancel Memrise
- On the Web: Sign in at memrise.com, go to Account settings and select “Cancel Plan” to stop auto‑renewal. Your Pro features will remain available until the end of the paid period. See Terms for details.
- On Google Play (Android): Open the Google Play Store → Menu → Subscriptions → find Memrise → tap “Cancel subscription.” You can also cancel via your Memrise Profile Settings on the website or app. See the support article: Google Play cancellation (Memrise Help).
- On Apple App Store (iOS): Cancel via your Apple device’s Subscriptions settings or your Apple ID account settings. Memrise cannot cancel App Store subscriptions for you - Apple manages those purchases. See: Apple cancellation (Memrise Help).
What happens when you cancel
Cancelling stops automatic renewal at the end of your current billing period. You will retain access to Pro features until that paid period expires; features do not end immediately upon cancellation. Data such as progress and course history typically remains associated with your account, but retaining access to certain paid-only content depends on your subscription status. If you need account data retained or exported, check account settings or contact support before your access ends.
Will I get a refund?
Memrise offers a 30‑day money‑back guarantee for Quarterly and Annual plans if you contact them within 30 days of activation; this does not apply to standard Monthly plans (except where a separate 14‑day right may apply). Monthly plans are refundable only within 14 days under the stated guarantee. If you purchased via the Apple App Store, Memrise cannot issue the refund and you must request a refund from Apple. To request a refund from Memrise for eligible purchases, sign in and use the refund form at https://app.memrise.com/premium/refunds/. Allow up to 7 days for processing and typically 5 - 10 days for funds to appear back on your payment method.
Memrise plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Monthly Language Learning Plan | C$19.99 | Monthly | Unlock all vocab lessons, native‑speaker videos, unlimited speaking practice, ad‑free |
| Annual Language Learning Plan | C$84.90 | Annual | Annual subscription with full Pro access |
| Annual Pro (20% off) | C$70.99 | Annual | Same as Annual Pro with introductory discount |
| Lifetime Plan | C$289.99 | Lifetime | One‑time purchase for lifetime access |
| Lifetime Plan Offer | C$115.99 | Lifetime | Discounted lifetime offer |
| Lifetime Plan Offer (another option) | C$99.00 | Lifetime | Another discounted lifetime offer |
Note: Prices shown are from the Apple App Store (Canada) in‑app listing. Actual pricing may vary by platform (Android or website) and current promotions.
Your consumer rights in Canada
Canadian consumer protection for digital subscriptions is governed provincially and there is no single federal “right to cancel” that applies uniformly to all digital services. Depending on your province and the payment method used, you may have specific rights such as a short statutory cancellation or refund period, protection against unfair contract terms, or remedies through your credit card issuer or payment provider. If you believe you are entitled to a refund under local law, check your provincial consumer protection office and consider contacting your bank or card issuer for a chargeback if appropriate. For Memrise’s own guarantees and procedures, refer to their Terms and the refunds page at Memrise refund request.
Customer experiences
Reviews of Memrise in Canada are mixed. Many users praise the app for being easy to use, gamified with spaced repetition, and effective for short, focused study sessions; reviewers note intuitive interfaces, native‑speaker videos and offline access as highlights. Others report problems: difficulties restoring purchases, unexpected downgraded or ignored lifetime memberships, app crashes, loss of progress or community course removals, and frustrations with cancellation or auto‑renewal. For examples and aggregated reviews see platforms such as Capterra Canada and Trustpilot.
Documentation checklist
- Account email and username (Memrise)
- Order confirmation or receipt (from Memrise, Apple, or Google Play)
- Purchase date and subscription type (Monthly / Quarterly / Annual / Lifetime)
- Payment method used (card, Apple ID, Google Play account)
- Screenshots of subscription page or billing statement showing the charge
- Any support emails or case/ticket numbers if you’ve already contacted support
Common mistakes
Users sometimes assume cancelling within the app always issues a refund - cancellation generally only stops auto‑renewal and does not automatically refund past charges. Another common issue is attempting to cancel an App Store subscription via Memrise support; Apple must be contacted for App Store refunds and subscription cancellations. People also forget that cancellation takes effect at the end of the billing period (so they still have access until then), and they may miss the short window for refunds under Memrise’s guarantee or local consumer rules if they delay contacting support.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (memrise.com) | Refunds handled by Memrise: 30‑day guarantee for Quarterly/Annual (contact within 30 days); Monthly only within 14 days under guarantee | Low - cancel in Account settings; refunds via Memrise form |
| Google Play (Android) | Refunds are generally handled by Google Play - cancellation via Google Play; contact Google for refund requests | Medium - cancel in Google Play subscriptions; refunds require Google Play process |
| Apple App Store (iOS) | Memrise cannot issue App Store refunds; you must request refunds or cancellations through Apple | Medium - cancel via Apple ID subscriptions; refunds via Apple support |
After cancelling
After you cancel, verify your account shows the cancelled status and note the date when access ends. If you want a refund and believe you qualify, submit the refund request at https://app.memrise.com/premium/refunds/ (logged in). If you purchased through Apple or Google and need a refund, use Apple or Google Play’s refund processes. Keep all receipts and correspondence until the matter is resolved, and allow the stated processing times (Memrise: up to 7 days to process, plus 5 - 10 days for funds to appear). If you run into problems restoring purchases or receiving refunds, consider contacting your payment provider or provincial consumer protection office for additional options.
Address
For postal requests or formal notices (e.g., registered cancellation letter), send to:
Memrise Limited
27 Old Gloucester Street
London, WC1N 3AX
United Kingdom
Note: For a postal cancellation letter (“disdetta”), send via registered post with acknowledgement of receipt to the address above.