Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Scribd
460 Bryant Street, Suite 300
94107-2594 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Scribd service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Scribd: Easy Method
What is Scribd
Scribd (including services branded as Everand in some markets) is a digital subscription service that provides access to an online library of books, audiobooks, documents and slideshows. Members get an allotment of “unlocks” or access to curated content each month and can read or listen via web or mobile apps.
How to cancel Scribd
- Web (Scribd/Everand account): Log into your account at the Scribd or Everand website, go to Account → Subscription & Payment Details → click “End My Subscription” (or “Cancel Subscription”). You will see confirmation pages and receive a confirmation email when it’s done. You keep access through the end of your current billing period; free-trial cancellations end access immediately. See the official steps at Scribd support.
- Apple App Store: Open the App Store on your iPhone, iPad or Mac, tap your Apple ID → Subscriptions → find Scribd or Everand → tap “Cancel Subscription.” Purchases made through Apple must be managed through Apple.
- Google Play: In a browser go to play.google.com → My Subscriptions → select Scribd/Everand → Manage → Cancel Subscription. On Android open the Google Play app → Payments & Subscriptions → Subscriptions → find Scribd/Everand → Cancel Subscription.
What happens when you cancel
When you cancel a paid subscription on the web, your account remains active until the end of the current billing period; you lose future renewals but retain access for the period you paid. If you cancel during a free trial (when offered), access typically ends immediately. After cancellation your account and any personal data remain subject to Scribd’s privacy and data-retention practices; you can usually still access any content stored in your account that is retained under those policies. Keep any confirmation emails or screenshots as proof of cancellation.
Will I get a refund?
Scribd’s stated refund policy requires contacting them within 30 days of a charge for refund requests. Refunds may be issued for technical problems, payment errors, fraud, defective content, or unused subscription time; Scribd disclaims partial refunds once the service has been used and generally treats fees as non‑refundable beyond 30 days. Purchases made through the Apple App Store must be refunded through Apple; Scribd cannot issue those refunds. Scribd may, at its discretion, issue goodwill refunds in limited cases, but its policy does not remove your legal rights under applicable law. For Scribd’s official refund information see Refunds - Scribd support.
Scribd plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Everand Standard (Canada) | C$12.99 | Monthly | 1 unlock per month; includes access to Scribd & Slideshare; unlimited curated catalog access |
| Everand Plus (Canada) | C$23.99 | Monthly | 3 unlocks per month; includes access to Scribd & Slideshare; unlimited curated catalog access |
| Scribd Membership via App Store (Canada) | C$12.99 - C$13.49 | Monthly | Access to Scribd documents (community-uploaded), includes Everand and Slideshare access |
Your consumer rights in Canada
Canadian consumers have protections under applicable federal and provincial consumer protection laws, which can include cancellation or “cooling-off” rights and remedies for unfair practices. Scribd’s published policies (such as a 30‑day refund window) do not override statutory rights, and you may be entitled to additional remedies through your payment provider, the App Store/Google Play channels, or provincial consumer protection agencies. Scribd’s support pages note that its policies do not affect your legal rights; consult your local consumer protection office or legal advisor for guidance on specific statutory protections.
Customer experiences
Public reviews from Canadian users show a preponderance of negative complaints: recurring charges after cancellation, difficulty getting support, and unexpected billing are commonly reported. Some reviewers alleged charges continued for months or years after they believed they cancelled. There are also complaints about opaque trial terms, limits on downloads, and in‑service advertising. Positive Canadian reviews are not prominent in the referenced sources; however, experiences vary and some members do use the service without incident.
Documentation checklist
- Account email and username; subscription page screenshot showing cancellation option or status
- Confirmation email or cancellation screenshots (date/time)
- Payment receipts, card/PayPal transaction IDs or App Store/Google Play order numbers
- Bank or card statements showing the charge(s)
- If sent by mail: copy of the registered-mail receipt and tracking number
Common mistakes
Common errors include cancelling the wrong account (for example, multiple emails or legacy vs. current accounts), assuming an app-store cancellation will be mirrored on the web (or vice versa), and not saving confirmation evidence. Some users cancel only the app subscription but leave a web-billed subscription active. Waiting beyond the 30‑day window to request refunds is another frequent mistake. Always confirm cancellation with a confirmation email or screenshot and monitor bank statements for subsequent charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Scribd/Everand account) | Possible within 30 days for qualifying reasons; refund goes to original payment method | Low (but some users report issues or delays) |
| Apple App Store | Refunds must be requested from Apple (Scribd cannot issue); outcome per Apple policy | Medium (requires using Apple’s processes) |
| Google Play | Refunds handled via Google Play; outcome per Google policy | Medium (use Google Play refunds workflow) |
| Registered mail to Scribd | Cancellation notice method; any refund eligibility follows Scribd’s published refund rules | Medium - High (ensures proof of delivery but slower) |
After cancelling
After you cancel, watch for a cancellation confirmation email and keep it with your records. Monitor your card or bank statements to ensure no further charges appear; if charges continue, contact your payment provider and consider disputing unauthorized charges. If your purchase was through the App Store or Google Play, use Apple or Google’s refund processes. If Scribd does not resolve a valid refund request, you can escalate to your bank, file a complaint with your provincial consumer protection office, or seek dispute resolution through the payment processor. For official help pages see Scribd’s support articles on cancellation and refunds: How to cancel and Refunds.
Address
Scribd, Inc., 460 Bryant Street, Suite 300, San Francisco, CA 94107-2594. If you choose to send a written cancellation, send it by registered mail (for example, tracked/return-receipt service) to ensure delivery and to retain proof.