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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Solutioninn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Solutioninn: Easy Method
What is Solutioninn
SolutionInn is an online education and homework-help service that offers a subscription-based library of solved problems, a short free trial period, and paid tutoring or question-answering add-ons. The service lists prices in US dollars and appears primarily targeted at students seeking step-by-step solutions or direct tutor help.
Publicly available information about SolutionInn’s specific cancellation and refund policies is limited; much of what is known comes from user reviews and third-party complaint records rather than a clearly documented company policy.
How to cancel Solutioninn
- If you subscribed through Apple (App Store / iOS): cancel and request refunds through Apple’s subscription management - SolutionInn cannot cancel or refund App Store subscriptions. See Apple support for steps: Manage subscriptions on iPhone or iPad. Keep screenshots of cancellation confirmation.
- If you subscribed through Google Play (Android): cancel and request refunds through Google Play’s subscriptions and refunds process - SolutionInn cannot cancel or refund Google Play subscriptions. See Google Play support: Cancel, pause, or change a subscription. Save confirmation screenshots.
- If you subscribed on SolutionInn’s website or via an offer: first try to cancel in your SolutionInn account settings or via the confirmation email. If that is not available or does not work, send a written cancellation request to the company address (see Address section) and request return receipt (registered mail/raccomandata A/R) to confirm delivery. Include account email, order number, date of subscription, and an explicit request to cancel recurring billing.
- If you were billed after cancelling or were charged unexpectedly (for example after a “free book” offer), gather documentation and contact your payment provider or card issuer to dispute unauthorized recurring charges if SolutionInn or the platform cannot resolve the charge.
What happens when you cancel
Cancellation handling depends on how you subscribed. If you cancel via Apple or Google, those platforms typically stop the next renewal but allow access until the end of the paid period. If you cancel on SolutionInn’s site, access often continues until the current billing cycle ends if cancellation was effective; however, user reports vary.
Company-side processing and data retention are not publicly documented. Expect SolutionInn to retain account information and past transactions according to usual online service practices; request details in writing if you need data deletion or account closure confirmation.
Will I get a refund?
There is no evidence that SolutionInn offers a standard 14-day cooling-off or automatic refund period for memberships. Independent reviews and complaint records indicate that refunds are not guaranteed and that some users report “No refund in their policy, even if you haven't used the service” (Trustpilot).
If you purchased through the App Store or Google Play, refunds must be requested through Apple or Google respectively; SolutionInn cannot issue those refunds. Some third-party records (e.g., a BBB case) show textbook returns may have allowed a refund of the book price in specific circumstances, but that did not necessarily cover membership fees (BBB).
Solutioninn plans and pricing
| Plan | Price (USD) | Approx. Price (CAD) | Period / Features |
|---|---|---|---|
| Monthly Membership | US$9.99 | ~C$13.50 | Monthly - access to solution library and tutor assistance |
| Free Trial | US$0 (7 days) | US$0 (7 days) | One-time 7-day trial - up to 10 free questions, full access during trial |
| Paid Tutoring (Add-on) | US$25+ per question | ~C$33.75+ per question | One-time per question - direct tutor assistance beyond membership |
Your consumer rights in Canada
Canadian consumer protection laws vary by province and typically address in-person and some distance contracts, but they do not universally grant a statutory 14-day cooling-off period for digital subscription services. There is no clear evidence that SolutionInn provides a statutory 14-day withdrawal period for memberships, and consumer reports indicate refunds may be denied even shortly after signup.
If you believe you were charged unfairly or misled, you can contact your provincial consumer protection office, your payment provider to dispute charges, or file a complaint with relevant authorities. Keep in mind that platform purchases (App Store, Google Play) are governed by Apple’s and Google’s terms and dispute processes.
Customer experiences
Online reviews contain a mix of experiences. Some users say SolutionInn was helpful and affordable compared with alternatives; for example, one reviewer noted lower monthly cost and usefulness for homework help (Trustpilot).
However, many customers report recurring unauthorized charges after cancellation, difficulties obtaining refunds, and confusing “free book” promotions that led to unexpected memberships or fees. Several complaint threads describe poor customer service and unresolved recurring billing issues (Trustpilot, SiteJabber).
Documentation checklist
- Order confirmations, subscription receipts, and screenshots of account/subscription pages
- Email correspondence with SolutionInn (including dates and message content)
- Payment records or bank/credit card statements showing charges and dates
- Screenshots of promotional offers (e.g., “free book”) and any opt-in/confirmation steps
- Cancellation confirmation (screenshot, email, or registered-mail return receipt)
- Tracking number and proof of return delivery if you returned a textbook
Common mistakes
Users commonly attempt to cancel on SolutionInn’s website when their subscription was processed through the App Store or Google Play - those subscriptions must be cancelled and refunded through Apple or Google. Another frequent error is assuming a promotional “free book” automatically cancels the membership; some complaints indicate the promotional process enrolled customers in a paid plan unless specific cancellation steps were followed.
Failing to keep cancellation confirmations, neglecting to check bank statements for recurring charges, or not contacting the payment provider promptly can make disputes harder to resolve. When returning physical items, not using tracked or certified mail can complicate refund claims.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (Apple) | Request refund through Apple; SolutionInn cannot issue App Store refunds. | Medium - Apple’s process is straightforward but refunds are evaluated case-by-case. |
| Google Play | Request refund through Google Play; SolutionInn cannot issue Google Play refunds. | Medium - Google’s refund process is documented but not guaranteed. |
| Website / Direct contact (mail/email) | Refunds are uncertain; some textbook returns may be refundable for book price per third-party records. | Hard - user reports indicate disputes and refunds are often difficult to obtain. |
After cancelling
After you cancel, monitor your bank or card statements for at least two billing cycles to ensure no further charges appear. If you continue to be billed, contact the platform (Apple or Google) if you used their service, or contact your card issuer to dispute unauthorized charges. Common helpful resources: Apple subscription support (Apple), Google Play help (Google Play), and consumer review/complaint pages (Trustpilot, BBB, SiteJabber).
If you decide to escalate, contact your provincial consumer protection office or the Government of Canada consumer information resources for guidance on disputes and next steps: Government of Canada - Consumers.
Address
Solution Inn LLC
1800 Pembrook Drive, Suite 300
Orlando, Florida 32810
United States
If you send a written cancellation or refund request by mail, use registered mail with return receipt (raccomandata A/R or equivalent) to ensure delivery confirmation. Include account email, order number, dates, and an explicit statement requesting cancellation and any refund, and keep a copy of everything you send.