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Straighterline

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Termination letter drafted by a specialized lawyer
Sender
Straighterline Cancel Subscription | Postclic
Straighterline
950 N. Glebe Road, Suite 950
22203 Arlington United States
info@straighterline.com
Cancellation of Straighterline contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Straighterline service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Straighterline
950 N. Glebe Road, Suite 950
22203 Arlington , United States
info@straighterline.com
REF/2025GRHS4

Important warning regarding service limitations

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Straighterline: Easy Method

What is Straighterline

StraighterLine is an online education provider offering self‑paced, for‑credit college courses and subscription plans for access to course materials, tutoring, and transcript delivery. Courses and memberships are sold primarily in USD and designed for students seeking affordable alternatives to traditional college classes.

How to cancel Straighterline

  • Sign in to your MyLine account at StraighterLine and go to Account Settings > Billing Preferences.
  • Select the option to cancel your membership; follow on‑screen prompts to confirm cancellation.
  • Cancellation takes effect at the end of your current billing cycle; you retain access until that date.
  • If you prefer or need written proof, send a cancellation request by postpaid registered or certified mail (return receipt requested) to StraighterLine, Inc., Attn: Legal/Cancellation Department, 950 N. Glebe Road, Suite 950, Arlington, VA 22203, United States, and keep tracking/receipt information.
  • Save screenshots or PDF copies of the cancellation confirmation and any support correspondence for your records.

What happens when you cancel

When you cancel, StraighterLine stops the recurring membership billing at the end of your current billing cycle. You retain access to your account and any in‑progress courses until that cycle ends. Progress in incomplete courses is typically saved so you can resume later if you re‑enroll. Cancellation does not automatically delete your account or records; StraighterLine may retain data in accordance with its policies.

Will I get a refund?

StraighterLine’s Terms of Use state that purchases (memberships and course enrollment fees) are non‑refundable and that “all sales are final.” As a result, StraighterLine generally does not issue pro‑rata refunds for unused time after cancellation. The Terms do note limited exceptions: if a Company Product becomes unavailable or technical issues prevent delivery, StraighterLine may offer a replacement or provide a refund as determined by the company. There is no explicit 14‑day cooling‑off period in StraighterLine’s published terms.

Straighterline plans and pricing

Plan Price (approx.) Period Features
Pay As You Go USD $99/month + USD $79/course (charged as described) Monthly Membership access + per‑course fee; self‑paced courses, eTextbooks, tutoring, transcript delivery
Semester Plan USD $699 4 months Unlimited access to 27 popular courses for 4 months; includes tutoring and materials
Annual Plan USD $1,499 12 months Unlimited access to 27 popular courses for 12 months; includes tutoring and materials

Note: StraighterLine lists prices in USD; your payment provider will convert to CAD at checkout and taxes may apply. StraighterLine does not publish official CAD pricing.

Your consumer rights in Canada

StraighterLine’s contract language states no refunds and that all sales are final; however, Canadian provincial consumer protection laws may provide statutory rights that cannot be waived by contract in certain circumstances (for example, where digital goods are defective or not delivered as promised). Remedies and cooling‑off periods vary by province. If you believe a statutory right applies (for example, a product was unavailable or materially different from what was promised), contact your provincial consumer protection office or seek legal advice to determine whether StraighterLine’s “no refund” clause can be challenged.

Customer experiences

Public reviews are mixed. Many students praise StraighterLine for flexibility, affordability compared with traditional college credits, clear course structure, and helpful tutors. Common complaints include problems with proctoring (technical issues during exams), frustrations when customers report being charged after cancelling, and occasional course‑content mismatches or outdated materials. These mixed experiences suggest you should keep careful records of cancellations, exam attempts, and any technical support interactions.

Documentation checklist

  • Account email, username, and last four digits of the payment method used.
  • Screenshots or PDFs of billing page showing renewal date and amount.
  • Screenshot/PDF of cancellation confirmation (or recorded confirmation in your MyLine account).
  • Receipts, enrollment confirmations, and course start dates.
  • Evidence of technical issues or proctoring failures (logs, screenshots, support tickets).
  • Tracking number and certified mail return receipt if you send a mailed cancellation.

Common mistakes

Common mistakes include assuming an in‑app or mobile store subscription is covered when StraighterLine requires cancellation via the website, not saving a confirmation of cancellation, and waiting until after a renewal date to cancel. Another frequent error is contacting support without documenting the interaction; informal chat or phone confirmations are hard to rely on without written proof. To avoid disputes, cancel before the next billing date and keep the confirmation and any mailed receipts.

Comparative recap

Method Refund Difficulty
Cancel via MyLine (Account Settings > Billing Preferences) None - All sales final (no pro‑rata refund) Low - Immediate online process; preserves proof if you save confirmation
Cancel via Help Center / Dashboard None - All sales final (no pro‑rata refund) Low - Similar to MyLine cancellation; keep screenshots
Send certified mail to Legal/Cancellation Department None generally, but provides strongest paper trail if disputing charges or requesting exceptions Medium - Requires postage, tracking and waiting for receipt; best for disputes

After cancelling

After you cancel, verify access until the end of the billing cycle and watch your bank/credit card statements for any unexpected charges. Keep your documentation organized and contact StraighterLine support if charges appear after cancellation. If you need the governing terms or to check their refund policy, see StraighterLine’s Terms of Use and the Help Center cancellation pages for official language and contact options.

Helpful links: StraighterLine Terms of Use, StraighterLine Help Center, Cancellation Policy (Help Center).

Address

StraighterLine, Inc. Attn: Legal/Cancellation Department 950 N. Glebe Road, Suite 950 Arlington, VA 22203 United States

FAQ

To cancel your Pay As You Go plan, sign in to your MyLine account, go to Account Settings > Billing Preferences, select the cancellation option, and follow the prompts. If you prefer written proof, send a cancellation request via registered mail to StraighterLine, Inc., Attn: Legal/Cancellation Department, 950 N. Glebe Road, Suite 950, Arlington, VA 22203.

When you cancel your Semester Plan, your access to courses will continue until the end of your current billing cycle. You can still complete any in-progress courses during this time.

No, StraighterLine's Terms of Use state that all sales are final and do not provide pro-rata refunds for unused time after cancellation. If you have specific concerns, consider sending a written request to their Legal/Cancellation Department.

While StraighterLine states that all sales are final, Canadian consumer protection laws may provide rights that cannot be waived. If you believe a statutory right applies, check your provincial laws and consider contacting your local consumer protection agency.

Common mistakes include not saving confirmation of your cancellation, failing to cancel before the end of your billing cycle, and not keeping proof of your cancellation request if sent by mail. Always document your cancellation process.