Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment
Cancel THRIVEWORKS
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Thriveworks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Thriveworks: Easy Method
What is Thriveworks
Overview
Thriveworks is a private mental-health and coaching service that connects clients with therapists and coaches for in-person and virtual appointments, and it offers subscription-style access through its platforms. It operates primarily in the United States but provides services accessible to Canadian users through its online booking and mobile channels.
The company handles appointment scheduling, cancellations, and payments through its website and (where applicable) through third-party app stores for subscription billing.
How to cancel Thriveworks
- Via web/appointments: Sign in to your Thriveworks account and cancel or reschedule appointments at least 48 hours before the appointment to avoid fees. Thriveworks’ published policy allows free cancellation/rescheduling up to 48\u202fhours before an appointment; cancellations within 48\u202fhours, no-shows, or excessive lateness can incur a $135 fee. See Thriveworks’ cancellation policy: thriveworks.com.
- Via Apple (iOS) subscriptions: If you subscribed through Apple, cancel the recurring subscription through your Apple ID Subscriptions in your device settings or via Apple Support - Thriveworks does not manage Apple subscriptions directly. Guidance: joinchargeback.com.
- Via Google Play subscriptions: If you subscribed through Google Play, cancel the subscription in the Google Play app under Menu → Subscriptions. Thriveworks does not cancel Google Play subscriptions for you. Guidance: joinchargeback.com.
- Registered mail / legal notice: If you need to send a formal cancellation or legal notice, use registered/traceable mail (e.g., registered mail with return receipt) to the address listed in Thriveworks’ legal/privacy notices. Sending physical legal notice can help establish receipt if disputes arise.
What happens when you cancel
When you cancel an upcoming appointment via Thriveworks within the allowed window (48\u202fhours or more), you should be released from any cancellation fee for that session and the appointment will be removed from the schedule. If you cancel within the 48\u202fhour cutoff, the published policy indicates a $135 fee may be charged for late cancellations, no-shows, or excessive tardiness.
For recurring subscriptions billed through Apple or Google Play, cancelling the subscription stops future renewals but generally does not retroactively refund past charges - refunds and timing are handled by the app-store provider. Account data such as messaging history, clinical notes, or records may remain subject to Thriveworks’ privacy policy; if you need data access or deletion, request it in writing and keep a copy of the request and any responses.
Will I get a refund?
Thriveworks does not publish an explicit, Canada-specific refund policy on publicly accessible pages. The company’s visible policy covers cancellation timing and late-cancellation fees rather than standard refunds for paid sessions. That means refunds for already-paid sessions are not clearly described.
Some users report difficulty obtaining refunds or reversing unexpected charges, and third-party reviews include complaints about billing errors and poor responsiveness to refund requests. If you believe you are owed a refund, first request it in writing from Thriveworks, retain evidence of your communication, and if unresolved consider escalating to your payment provider (bank/credit card), the app-store provider (Apple/Google), or your provincial consumer protection office or small-claims court.
Thriveworks plans and pricing
| Plan | Price (CAD) |
|---|---|
| Individual therapy / coaching sessions | Varies |
| Subscription / membership | Varies |
| Cancellation / late-fee | $135 (as published for late/no-shows) |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer-protection frameworks. Some provincial laws provide a cooling-off or cancellation period for distance contracts, and app-store purchases are governed by the terms and refund processes of Apple and Google. Federal laws (including consumer protection guidance and advertising/billing regulations) and provincial statutes (for example, Ontario’s Consumer Protection Act or Quebec’s Civil Code) may apply depending on where you live and the nature of the contract.
If Thriveworks does not honor an expected cancellation or refund, you can escalate by (1) disputing charges with the payment provider or credit card issuer, (2) requesting intervention from Apple or Google for store-managed subscriptions, (3) filing a complaint with your provincial consumer protection agency, or (4) pursuing a claim in small claims court. Keep in mind time limits for disputes and evidence requirements when escalating.
Customer experiences
Reviews are mixed. Many clients praise individual clinicians and staff, highlighting helpful therapists and supportive customer-service interactions. For example, reviewers frequently note positive outcomes with specific therapists and appreciation for attentive staff.
Conversely, there are recurring complaints about billing problems, unexpected or large charges, difficulties getting refunds, and slow or non-responsive customer service. Some users report recurring charges after cancellation or confusion about how subscriptions were set up; others have had success resolving issues through payment-provider disputes or app-store channels. See sample community reports: Trustpilot: Thriveworks (CA) and community threads such as reporting issues on Reddit.
Documentation checklist
- Account username/email and client ID (if available)
- Booking confirmation(s) with date and time
- Receipts, invoices, and payment records (credit card or bank statements)
- Screenshots of subscription status (Apple/Google) or confirmation screens
- Copies of cancellation confirmations, emails, or in-app messages
- Dates, times, and transcripts of any calls or chats with support
- Proof of registered mail (tracking number and return receipt) if sending legal notice
Common mistakes
One common error is attempting to cancel an app-store subscription through Thriveworks rather than through Apple or Google - those subscriptions must be managed through the respective app-store account settings. Another frequent mistake is missing the 48-hour cancellation window for appointments and then being surprised by a $135 late-cancellation/no-show fee.
People also sometimes fail to retain proof of cancellation (confirmation emails or screenshots) or to follow up promptly with their payment provider when unauthorized or unexpected charges occur, which can limit options for successful chargebacks or disputes.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (appointments) | Not explicitly published; cancellations ≥48\u202fhours avoid fees; late/no-shows may incur $135 | Low for cancelling appointments on the site; moderate if disputing fees |
| Apple App Store (iOS) | Refunds handled by Apple; Thriveworks does not directly cancel app-store subscriptions | Moderate - cancel in Apple ID Subscriptions or contact Apple Support |
| Google Play | Refunds handled by Google Play; Thriveworks does not directly cancel Google subscriptions | Moderate - cancel in Google Play Subscriptions or contact Google Support |
| Registered mail / legal notice | Unclear as an immediate refund method; useful for establishing formal notice in disputes | High - formal/legal process may be required for resolution |
After cancelling
After you cancel, keep all confirmation messages and payment records. If a charge appears after cancellation, immediately contact the payment provider (credit card/bank) and the app-store provider if applicable. If Thriveworks refuses a requested refund or does not respond, you can file a complaint with your provincial consumer protection agency or consider small-claims court. For subscription issues billed through Apple or Google, use your Apple ID or Google Play account to request refunds or contact their support channels.
Helpful pages: Thriveworks cancellation policy: thriveworks.com; how-to-cancel guide: joinchargeback.com; consumer reviews: Trustpilot (CA). For Apple/Google subscription support, use your device’s subscription settings or the official support pages for Apple and Google Play.
Address
Local address (provided): 1496 W 72nd Ave Unit #3A, Vancouver, BC V6P 3C8.
For formal legal notices, Thriveworks’ Privacy Policy lists a Lynchburg, VA address as the contact for legal/official notices - if you intend to send a legal cancellation or complaint, use registered/traceable mail and the exact address shown in their privacy policy to ensure receipt.