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I hereby notify you of my decision to terminate the contract relating to the Bitepal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bitepal: Easy Method
What is Bitepal
Bitepal is a mobile app that offers meal tracking and weight-management features through time-limited trials and recurring subscriptions. It is distributed through app marketplaces (Apple App Store and Google Play), and access and billing are typically handled by those platforms rather than directly by the developer.
How to cancel Bitepal
- Cancel via the app store subscription page (recommended and most reliable):
- Apple App Store (iPhone/iPad or web): Open Settings → tap your name → Subscriptions and find Bitepal, or open the App Store → tap your profile → Subscriptions. Select Bitepal and tap Cancel Subscription.
- Google Play (Android): Open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → select Bitepal → Cancel subscription.
- Email the developer/support: Use the “Contact” or “Support” link on Bitepal’s App Store or Google Play listing to find the developer contact method, then send an email requesting cancellation. In that message include your app account name/email, order ID or receipt, date of purchase/trial and the request to cancel and confirm cessation of automatic renewal. Keep a copy of the sent message for your records.
- If you can access a Bitepal online account or portal, check for a subscription or billing section and cancel there; not all users have such an option and availability may vary by region.
- Important: deleting the app from your device does not stop recurring charges. You must cancel the subscription in the app store or via the developer as described above.
What happens when you cancel
When you cancel a Bitepal subscription through the App Store or Google Play, auto-renewal is stopped for the next billing cycle. Typically you will retain access to any paid features until the end of the current paid period or trial. Cancellation does not always remove your account or any data stored by the app; data retention and deletion depend on Bitepal’s privacy policy and any account settings for removing your data.
Because billing is managed by the platform you used to purchase, the app developer may not be able to immediately terminate charges - platform confirmation of cancellation is the authoritative record. Always save confirmation screenshots or emails showing that you cancelled through the store.
Will I get a refund?
Refunds for purchases made through the Apple App Store or Google Play are governed by those platforms’ refund policies, not directly by Bitepal. Users have reported being charged before a trial ended or being unable to get refunds directly from Bitepal; several people successfully obtained refunds via Google Play or their bank. If you believe you were charged in error, first request a refund through the App Store or Google Play “Report a Problem”/refund flow. If that is unsuccessful, contact your card issuer or bank to discuss a dispute or chargeback as a last resort. Keep in mind that platform refund outcomes vary by case and by region.
Bitepal plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Annual Subscription | C$23.99 - C$59.99 | Annual | Full app access via yearly subscription |
| Weekly Subscription | C$3.99 per week | Weekly | Full app access via weekly subscription |
Your consumer rights in Canada
Canadian consumer protection can provide rights such as cooling-off periods or protections against unfair automatic renewals, but digital subscriptions purchased through app marketplaces are mainly subject to the platform’s terms. Apple and Google handle billing and refund requests for purchases made through their stores, and their refund policies and processes will generally apply. If you believe a business has engaged in deceptive practices, you may also be able to raise the issue with provincial consumer protection offices or seek guidance from federal resources on digital content and automatic renewals. Keep records of purchases, cancellation attempts and communications - these will be important if you escalate the matter to a regulator or your bank.
Customer experiences
User reports indicate recurring themes: many customers have reported difficulty cancelling directly inside the app and continued charges after attempting to cancel. Multiple reports describe being unresponsive to emails and needing to pursue refunds via Google Play or their bank. Some users say cancellation must be performed from the App Store or Google Play subscription pages and that deleting the app did not stop billing. Others indicated they obtained refunds only after contacting the platform or their bank rather than through the developer.
Documentation checklist
- Order/receipt from Apple App Store or Google Play (order ID and date)
- Screenshot of the active subscription in your App Store / Google Play subscription page
- Screenshot or confirmation of cancellation (if available)
- Copies of any emails/messages sent to Bitepal or developer support and any replies
- Bank or card statement entries showing charges from Bitepal
Common mistakes
Many problems stem from a few avoidable mistakes. Deleting the Bitepal app without cancelling the subscription in the App Store or Google Play will not stop future charges - this is a frequent error. Another common mistake is trying to cancel from inside the app when the purchase was processed by the marketplace; users should instead cancel via the relevant store subscription management. Failing to save receipts, order IDs, or screenshots of cancellation attempts can make obtaining refunds or filing disputes much harder. Also, sending a single email and not following up or not using the platform refund flow can delay resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store (Subscriptions) | Refunds possible via Apple's refund process; subject to Apple policy and review | Medium |
| Google Play Store (Subscriptions) | Refunds possible via Google Play; many users report success with this route | Medium |
| Email developer / support | Refunds uncertain; users report slow or no responses and limited direct refunds | High |
| Bank or card dispute (chargeback) | Possible refund through bank investigation; used when platform/developer routes fail | High |
After cancelling
After you cancel, monitor your bank and card statements for at least one full billing cycle to confirm no further charges occur. Save any confirmation messages from the App Store or Google Play, and retain the documentation listed above. If you are charged after cancellation, attempt a refund through the platform’s “Report a Problem” or refund request process first:
Apple report a problem / request a refund
Google Play refund and subscription support
For Canadian consumer guidance see your provincial consumer protection office or the Government of Canada consumer resources. If platform and developer routes don’t resolve the issue, contact your bank or card issuer to inquire about disputing the charge.
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