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Cancellation service #1 in Canada
Unimeal is a mobile app that provides meal planning, recipes and nutrition features through in‑app subscription purchases. It is distributed on the major app stores and access to the app’s full feature set is granted while an active subscription is in place.
When you cancel, the subscription will remain active until the end of the current billing period; you will continue to have full access to paid features until that date. After the period ends the subscription will not renew and access to premium features will be removed. Your account data (profile, saved meals, settings) may remain on Unimeal’s servers according to the app’s privacy policy; cancelling does not necessarily delete your account or data unless you request deletion through the app or developer.
Refunds for Unimeal subscriptions are primarily handled according to the store used to purchase the subscription. Apple and Google each have their own refund processes and eligibility criteria; in most cases cancelling stops future billing but does not automatically trigger a prorated refund for the unused portion of a subscription. Refunds may be granted for accidental purchases, unauthorized charges, or where the store or developer determines a good‑faith exception is appropriate. If you believe you are entitled to a refund, request it through the store where you purchased the subscription first and provide receipts and explanations. You can also contact the developer to request a refund, but developer‑issued refunds are discretionary and vary by situation.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1 month (standard) | C$24.99 (listed USD‑based, charged in CAD equivalent) | Monthly | Full app access via in‑app purchase |
| 3 months | C$49.99 (USD‑based, charged in CAD equivalent) | Quarterly | Full app access via in‑app purchase |
| 1‑Week | C$9.99 (USD‑based, charged in CAD equivalent) | Weekly | Short‑term plan option via in‑app purchase |
Note: These prices are the direct listings from the Canadian App Store and are displayed as USD‑based values but charged as the Canadian dollar equivalent at purchase. Promotional or introductory pricing may appear during checkout and can vary by user.
Canadian consumer protection laws are provincially and federally governed. For digital subscriptions, your primary recourse for billing and refund disputes is often the platform where you purchased the subscription (Apple or Google). Provincial consumer protection offices handle unfair business practices, and in some provinces you have rights against deceptive representations and automatic renewals that were not properly disclosed. If you believe a merchant has engaged in deceptive billing or refused a legitimate refund, you can contact your provincial consumer affairs office or file a complaint with the Competition Bureau of Canada. You may also be able to dispute the charge through your card issuer if other remedies fail.
User reports are mixed. Many users find cancellation straightforward when performed through the App Store or Google Play and receive prompt confirmation. Others report delays when trying to obtain refunds or difficulty contacting the developer directly, especially when receipts or purchase records are incomplete. Users also sometimes misunderstand store billing (for example, thinking deleting the app cancels the subscription), which can lead to unexpected renewals.
Common errors include deleting the app instead of cancelling the subscription (deleting does not stop billing), cancelling with the wrong app store account (multiple Apple/Google accounts on the device), waiting until after the renewal date to cancel and expecting a refund for the renewed period, and assuming the developer will automatically issue prorated refunds. Another frequent issue is confusion over the listing currency - Unimeal shows USD‑based listings in the Canadian store but charges the CAD equivalent, which can surprise users checking their card statements.
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store subscription cancellation / refund request | Refunds handled by Apple; possible but evaluated case-by-case | Low |
| Google Play subscription cancellation / refund request | Refunds handled by Google; possible but evaluated case-by-case | Low |
| Contact developer (AmoApps) by email or written notice | Developer may issue refunds at their discretion; less predictable | Medium - High |
After you cancel, confirm the subscription end date in the App Store or Google Play and retain screenshots or confirmation emails. Monitor your bank or card statement in case of unexpected charges and, if you see a charge after cancellation, first contact the store support and then the developer with documentation. If you cannot resolve a disputed charge, consider contacting your card issuer to request a charge dispute and seek guidance from your provincial consumer protection office.
Helpful links: Apple subscription support - https://support.apple.com/en-ca/HT202039; Google Play subscriptions - https://support.google.com/googleplay/answer/7018481; Government of Canada consumer information - https://www.canada.ca/en/services/consumer.html; Competition Bureau of Canada - https://www.competitionbureau.gc.ca.
AmoApps Limited, 1st Floor, Georgiou Christoforou 8, 2012 Strovolos, Nicosia, Cyprus
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Written by Owen King
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.