Opzeggingsservice Nr. 1 in United States
Geachte heer, mevrouw,
Hierbij deel ik u mijn beslissing mee om het contract met betrekking tot de dienst Meal Mentor te beëindigen.
Deze kennisgeving vormt een vastberaden, duidelijke en ondubbelzinnige wil om het contract op te zeggen, met ingang van de eerstvolgende vervaldatum of conform de toepasselijke contractuele termijn.
Ik verzoek u alle nodige maatregelen te nemen om:
– alle facturering stop te zetten vanaf de effectieve opzeggingsdatum;
– mij schriftelijk te bevestigen dat dit verzoek goed is ontvangen;
– en, indien van toepassing, mij de eindafrekening of bevestiging van saldo te sturen.
Deze opzegging wordt u toegestuurd via gecertificeerde e-mail. Het verzenden, de tijdstempel en de integriteit van de inhoud zijn vastgesteld, wat het een bewijskrachtig geschrift maakt dat voldoet aan de vereisten van elektronisch bewijs. U beschikt daarom over alle nodige elementen om deze opzegging regelmatig te verwerken, conform de toepasselijke beginselen inzake schriftelijke kennisgeving en contractvrijheid.
Conform de regels met betrekking tot de bescherming van persoonsgegevens, verzoek ik u ook:
– alle mijn gegevens te verwijderen die niet nodig zijn voor uw wettelijke of boekhoudkundige verplichtingen;
– alle bijbehorende persoonlijke ruimtes te sluiten;
– en mij de effectieve verwijdering van gegevens te bevestigen volgens de toepasselijke rechten inzake bescherming van de persoonlijke levenssfeer.
Ik bewaar een volledige kopie van deze kennisgeving evenals het bewijs van verzending.
Cancellation Meal Mentor: Easy Method
What is Meal Mentor
Meal Mentor (operated by Happy Herbivore Inc.) is a subscription-based meal-planning app that provides weekly meal plans, grocery lists and digital meal-plan content. It offers tiered memberships (Basic, Standard, Premium) with differing features such as customizable plans, community access, ebooks and priority support.
How to cancel Meal Mentor
- On the web: To stop auto-renewal you must contact support@getmealplans.com at least 24 hours before the end of your free trial or current subscription period. Note that deleting the app or uninstalling does not cancel a subscription; cancellation must be done through support or the platform that billed you. See Meal Mentor subscription terms.
- App Store (Apple): Cancel from your Apple ID subscription settings at least 24 hours before the end of the current period. Apple handles billing and refunds for App Store subscriptions; Meal Mentor’s terms reference this requirement. See subscription terms.
- Google Play (Android): Cancel via Google Play > Subscriptions in your Google account at least 24 hours before the end of the current period. Google Play manages billing and refund requests for Android subscriptions. See subscription terms.
- If you prefer written proof of cancellation, send a certified letter (return receipt requested) to the company address at Happy Herbivore Inc. (Meal Mentor), 340 S Lemon Ave #2652, Walnut, CA 91789 USA.
What happens when you cancel
Cancelling stops future auto-renewals; you will typically retain access to paid features until the end of your current billing period. For platform-billed subscriptions (Apple, Google Play) you must cancel through that platform to prevent renewal. Meal Mentor’s terms note that uninstalling the app does not equal cancellation. Account information and saved plans are generally retained unless you request account deletion - if you need data removed, contact support to confirm the process and timing.
Will I get a refund?
Refunds are governed by Meal Mentor’s refund policy and applicable law. Fees are generally non-refundable except where a stated "Money-Back Guarantee" applies or as required by law. Meal Mentor offers time-limited guarantees in many cases: monthly and annual memberships typically have a 30-day money-back or no-risk guarantee if you request within 30 days of purchase or renewal; digital items such as ebooks and audiobooks also carry a 30-day guarantee in the published policy. There is also a stated 14-day cooling-off period to cancel without reason in certain circumstances, unless the service was fully delivered with your prior consent.
In Canada (Ontario and Quebec) provincial consumer protection statutes give customers the right to request a refund within 30 days of purchase for digital app services; Meal Mentor’s terms explicitly acknowledge this right. If you believe you qualify for a refund under the guarantee or local law, contact support and include supporting documentation (purchase receipt, dates, correspondence). If you were billed through Apple or Google, refund requests may need to be filed through Apple/Google’s refund process.
Meal Mentor plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic Membership | $2.48/week (annual) or $14.99/month | Weekly / Monthly | App access, customizable weekly plan, grocery lists, 14 meals per week |
| Standard Membership | $2.87/week (annual) or $149/year | Weekly / Annual | Includes Basic features plus community access and ebook discounts |
| Premium Membership | $4.79/week (annual) or $249/year | Weekly / Annual | Includes Standard features plus full ebook library, Blueprint™ series, priority support |
Your consumer rights in Canada
Under Ontario and Quebec consumer protection laws, customers have the right to request a refund within 30 days for digital app services; Meal Mentor’s published terms acknowledge this statutory right. If you are in Canada and believe you are entitled to a refund, raise the request promptly (within 30 days) with Meal Mentor support and retain your proof of purchase and any communications. If difficulties arise, you may contact your provincial consumer protection office for guidance on enforcing those rights.
Customer experiences
Public reviews are mixed. Several Trustpilot reviews report dissatisfaction - complaints include marketing that promised a free plan that was not delivered, perceived low value or unrealistic meal portions, limited ingredient or recipe detail, and uncertainty or delays around refunds. Trustpilot ratings average around 3/5 with many negative comments. A third-party site (Scam Detector) has flagged the domain as high-risk/controversial with a low trust score, noting concerns such as aggressive marketing or unclear practices. There are also reports from some users claiming they followed cancellation instructions yet were later charged; such reports suggest keeping careful documentation of cancellation attempts and communications.
Documentation checklist
- Purchase receipt or order confirmation (date, amount, transaction ID)
- Account email/username and subscription start/renewal dates
- Copies/screenshots of cancellation attempts (emails sent, in-app or platform cancellation confirmations)
- All correspondence with support, including timestamps and support ticket numbers
- Bank/credit card statements showing the charge(s)
- Any required proof for Money-Back Guarantee (e.g., compliance photos if specified by the program)
Common mistakes
Users commonly assume that deleting or uninstalling the app cancels the subscription - this does not stop auto-renewal. Another frequent error is missing the 24-hour window before the trial or billing period ends; Meal Mentor’s terms require cancellations at least 24 hours before period end. People also sometimes contact the app developer for refunds when billing was handled by Apple or Google; in those cases you usually need to request a refund through the platform that processed the payment. Finally, failing to keep proof of cancellation or not documenting communications makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (email support@getmealplans.com) | Refunds possible per Meal Mentor’s money-back guarantee or legal rights (30 days in many cases); subject to review. | Medium - must contact support and provide documentation; allow time for response. |
| Apple App Store (via Apple ID subscriptions) | Refunds handled by Apple; Meal Mentor refers users to cancel via Apple. Eligibility determined by Apple’s policies. | Medium - High - request via Apple’s refund process; outcome depends on Apple’s review. |
| Google Play (Subscriptions in Google account) | Refunds handled by Google Play; cancel via Google Play subscriptions and request refunds through Google if applicable. | Medium - Google’s refund policies/procedures apply and may vary by case. |
| Certified mail to company address | Provides documentary proof of cancellation request; refund eligibility still subject to the policy and timing. | Low - Medium - easy to send but requires time and proof of delivery; useful if other channels fail. |
After cancelling
After you cancel, keep all confirmation emails and proof of cancellation. Monitor your bank or card statements for any unexpected charges and contact your payment provider if a charge appears after cancellation. If you need to request a refund, submit your documentation to support@getmealplans.com and refer to Meal Mentor’s published refund policy and subscription terms. If you are in Ontario or Quebec and believe your statutory consumer rights apply, mention this in your communication and consider contacting your provincial consumer protection office if you cannot resolve the issue directly.
Address
Happy Herbivore Inc. (Meal Mentor)
340 S Lemon Ave #2652
Walnut, CA 91789 USA