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Cancellation service #1 in Canada
Yummly is a recipe discovery and meal‑planning service that offers personalized recipe recommendations, meal planning, grocery list generation and premium features under a paid "Pro" tier. It is accessible via mobile apps and a web site and has historically integrated with some smart kitchen devices.
How you cancel depends on where you originally subscribed. Choose the method below that matches your purchase source, then follow the steps shown.
Make cancellations at least 24 hours before the next renewal to avoid being charged for the following period. Source: appcutter.com.
Cancelling stops automatic renewal. In most cases you retain access to paid features until the end of the paid billing period you already paid for; access typically ends when that period expires. Your account and saved data (recipes, collections, preferences) may remain available under Yummly’s data retention policies - check your account settings or terms for details about data deletion or export options.
Yummly’s Terms state that subscription fees are "final and non‑refundable by Yum except as required by law," which means Yummly does not generally offer voluntary refunds but may be required to refund where applicable consumer protection law applies. Source: Yummly Terms.
There is no explicit public statement from Yummly guaranteeing a 14‑day withdrawal/refund period for purchases in Canada; refunds for problems (for example, if a device becomes unusable because the app was discontinued) may be required under provincial consumer protection or implied‑warranty rules. If you believe you are entitled to a refund, document the issue and raise it with Yummly and, if necessary, your provincial consumer protection office or payment provider.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | USD $0.00 | Monthly | Access to basic recipes, meal planning, grocery list generation |
| Yummly Pro | USD $4.99 | Monthly | Ad‑free experience, premium recipes, step‑by‑step guides, advanced tools |
| Yummly Pro Annual | USD $35.99 | Yearly | Same features as monthly Pro, billed annually |
Note: The table above reflects available USD figures; exact Canadian (CAD) pricing or localized offers on the App Store/Google Play may differ and were not found in the cited public sources.
Under Canadian consumer protection laws (including provincial statutes), consumers may have rights beyond a company's stated refund policy. For digital subscriptions that fail to deliver promised functionality, or for products that become non‑functional because a supporting service was discontinued, provincial rules and implied warranties can require remedies such as repair, replacement or refund. Yummly’s "non‑refundable except as required by law" phrase means statutory rights are not waived by its terms.
If you believe a service or device has failed to perform as promised, keep documentation and consider contacting Yummly first, then your payment provider and your provincial consumer protection agency if needed. Remedies can differ by province - check local guidance.
User feedback is mixed. Some users praise Yummly’s recipe search and personalized suggestions, describing it as an “amazing site” with extensive recipes and a tailored experience. Source: Trustpilot (positive).
However, many users left negative reviews reporting problems such as discontinued support for the Smart Thermometer, difficulty cancelling, loss of access after app shutdowns, and dissatisfaction with refund or compensation offers for devices. A significant portion of Trustpilot reviews are one‑star and cite poor handling of the shutdown and refunds. Source: Trustpilot (negative). Other complaints include forced sign‑ups, excessive emails, and interface/privacy concerns. Source: scam‑detector.com.
Typical errors include cancelling through the wrong channel (for example, trying to cancel a subscription purchased through the App Store directly on the Yummly web site), missing the 24‑hour cutoff and being charged for another period, and failing to keep proof of cancellation or payment. Another common misconception is assuming that cancellation automatically triggers a refund; Yummly’s stated policy is that fees are non‑refundable except as required by law, so don’t rely on an automatic refund unless explicitly promised.
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Refunds handled by Apple; availability depends on Apple’s refund policy and review of the request. | Easy - cancel in iPhone Settings; refund requests via Apple Support. |
| Google Play Store | Refunds handled by Google Play; availability depends on Google’s policy and case review. | Easy - cancel in Google Play app; refund requests via Google Play Help. |
| Yummly.com (direct) | Yummly’s stated policy: fees are generally non‑refundable except as required by law; refunds possible if required by consumer protection rules. | Medium - cancel in Account Settings; refund requests require contacting Yummly Support. |
| Registered mail to Yummly address | Sends proof of notice but does not guarantee a refund; any refund still depends on Yummly’s policy or legal requirement. | Harder - ensures delivery proof, useful if online methods fail or for escalation. |
After you cancel, keep all confirmation messages, screenshots and postal receipts. Monitor your bank or card statements for any unexpected charges and contact your card issuer if you see unauthorized renewals. If you need to escalate, you can raise a formal complaint with Yummly support (refer to the Terms) and, if unresolved, contact your provincial consumer protection office or the payment provider used for the charge.
Useful links: cancellation guidance examples at eathealthy365.com, and Yummly’s Terms at yum.strlabs.ca. For reviews and user reports see Trustpilot.
Yummly, Inc., 883 E. San Carlos Ave., San Carlos, CA 94070, United States
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Written by Mason Young
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.