Cancellation service N°1 in Lithuania
Contract number:
To the attention of:
Cancellation Department – Nocarbschallenge
Aludarių g. 3
Vilnius
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Nocarbschallenge service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Nocarbschallenge: Easy Method
What is Nocarbschallenge
NoCarbsChallenge is a subscription-based digital meal-planning service and app that provides personalized low- or no-carbohydrate meal plans, recipes, shopping lists and related features. It is offered through the NoCarbsChallenge website and mobile apps, with subscriptions sold directly or via Apple App Store and Google Play.
How to cancel Nocarbschallenge
- If you bought the subscription on the NoCarbsChallenge website or in the app, sign in and cancel at least 48 hours before the end of the current billing period: open the app or website, go to “More” → “Profile” → “Subscription Details” → Cancel. See the terms at nocarbschallenge.com.
- If you purchased via the Apple App Store or Google Play, cancel through your Apple or Google account subscription settings - not by deleting the app. NoCarbsChallenge cannot cancel those platform subscriptions for you.
What happens when you cancel
When you cancel a NoCarbsChallenge subscription, you typically retain access to the paid features until the end of the current paid period; the subscription will not auto-renew after that date. Your account and associated data will remain as stored by the service according to NoCarbsChallenge’s data and retention policies, but you will lose access to paid features once the active period expires. If you need confirmation, check for a cancellation confirmation in the app or your account email and keep records of the cancellation timestamp.
Will I get a refund?
If you purchased directly through the NoCarbsChallenge website or app, refunds are generally only available when the digital content is faulty or materially not as described. According to the terms, you must report such issues promptly - typically within 14 days of purchase - by emailing support with proof. No general right of withdrawal (a 14-day “cooling-off” to get a refund) applies once digital content has been delivered or accessed, except where the product is faulty or misdescribed. For purchases made through Apple App Store or Google Play, refunds must be requested from those platforms; NoCarbsChallenge does not process those refunds. Note that the Help Center also indicates you can request refunds within 30 days by contacting support, but platform purchases remain subject to Apple/Google refund processes, so contact both the platform and support if needed.
Nocarbschallenge plans and pricing
Representative plan and pricing information (subject to regional display and currency conversion):
| Plan | Price | Period | Features |
|---|---|---|---|
| Annual subscription | Approximately C$238 total (~C$20/month) | Annual | Personalized no-carb meal plan (exact features may vary with platform/app store subscription) |
Your consumer rights in Canada
In Canada, consumers generally have protections for digital purchases, but those rights vary depending on whether the digital content has been delivered. A 14-day cooling-off-style right typically applies only if digital content has not yet been provided. NoCarbsChallenge’s terms state that withdrawal rights are waived once the digital content has been delivered or accessed, except where the content is faulty or misdescribed. If you bought through Apple App Store or Google Play, you can also rely on those platforms’ refund policies (which may cover accidental purchases or other special cases). If you believe a product is faulty or misdescribed, document the issue promptly and contact support and/or the platform where you purchased.
Customer experiences
Many users praise the variety and simplicity of the recipes, the meal-planning and shopping-list features, and reports of improved energy and sleep. Users also find the app interface generally easy to use and appreciate quick, under-30-minute recipes and helpful meal-swapping. On the other hand, common complaints include unexpected auto-renewal charges, trouble locating a clear cancellation button, confusing upsell flows, and difficulty obtaining refunds. Some users report slow or unhelpful responses from support, and others were surprised by charges after not realizing a subscription was active. These mixed experiences suggest keeping careful records of purchase and cancellation steps and confirming cancellation with the app or support.
Documentation checklist
- Proof of purchase (receipt from NoCarbsChallenge, Apple or Google Play order receipt)
- Account email and username used for the subscription
- Dates: purchase date, renewal date, and date/time you cancelled (screenshots if available)
- Screenshots of the subscription page in the app/website and any active charge details from your bank or card
- Evidence of the fault or misdescription (if requesting a refund for faulty digital content)
- Support correspondence (emails, ticket numbers)
Common mistakes
Common errors include deleting the app and assuming the subscription is cancelled - deleting the app does not stop auto-renewal for App Store or Google Play subscriptions. Waiting until the last day to cancel can cause missed windows: NoCarbsChallenge requires cancellation at least 48 hours before the end of the billing period for website/app purchases. Another frequent mistake is contacting NoCarbsChallenge support for refunds on App Store or Google Play purchases instead of also submitting a refund request through the platform where the purchase was made. Finally, assuming a general 14-day cooling-off applies after you have accessed digital content can lead to denied refund requests; document any problems promptly and follow the specified channels.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website / In-app purchase | Refunds only for faulty or misdescribed digital content (report within ~14 days per terms; Help Center also references contacting support within 30 days) | Moderate - cancel via account at least 48 hours before period end |
| Apple App Store | Refunds handled by Apple; may allow accidental purchase refunds or other exceptions | Moderate - cancel through Apple account subscription settings; Apple refund process must be used |
| Google Play | Refunds handled by Google Play; platform refund policies apply | Moderate - cancel through Google Play subscriptions in your Google account; request refunds via Google Play |
After cancelling
After you cancel, look for an in-app or email confirmation and keep it for your records. Verify the date your access ends and monitor your bank/credit card for any unexpected charges. If you believe you are due a refund for faulty digital content, email support with your documentation to hello@nocarbschallenge.com. For platform purchases, submit a refund request through your Apple or Google Play account and also contact their support if the web/app provider indicates limits. Useful references: NoCarbsChallenge terms at nocarbschallenge.com - general conditions and the Help Center article on refunds at help.nocarbschallenge.com.
Address
Aludarių g. 3, Vilnius, Lithuania