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I hereby notify you of my decision to terminate the contract relating to the Trifecta service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Trifecta: Easy Method
What is Trifecta
Trifecta is a meal-delivery and nutrition service that prepares and ships ready-to-eat meals and offers app-based nutrition tools (premium/full access features) for tracking macros, workouts, recipes and related services. It operates subscription plans and in-app purchases through mobile app stores as well as account-managed plans via its website.
How to cancel Trifecta
Cancellation steps differ depending on how you purchased the subscription (in-app via an app store) or whether you manage your subscription directly on Trifecta’s website/account. Trifecta requires advance notice for web-account cancellations because meals are planned and shipped on a weekly schedule; in-app subscriptions must be managed through the app store used to buy them.
- If you purchased through an app store (Apple App Store or Google Play): Open your device’s App Store account/subscriptions settings, locate the Trifecta app subscription, and cancel renewal there. Note that Trifecta’s terms say you will not receive a refund for the current subscription period and that the application store’s refund policy applies for purchase disputes. For Apple: Settings > Your name > Subscriptions. For Google Play: Play Store > Payments & subscriptions > Subscriptions.
- If you purchased directly via Trifecta’s website/account: Cancel at least 7 full business days before your next scheduled shipping date (check your account for the weekly cutoff - Trifecta’s help notes mention a Friday 11:59 PM PT cutoff in some schedules). To cancel, call (530) 564-8388 or email info@trifectanutrition.com. If you cancel after the cutoff, the next shipment will still be processed and billed, and further charges should stop afterward.
What happens when you cancel
When you cancel, future renewals stop after the current billing/shipping cycle. If you cancel a web-managed subscription after the weekly cutoff, Trifecta will usually fulfill and bill the upcoming delivery and then stop further shipments. Access to any paid app subscription features remains available until the end of the paid period for that subscription. Trifecta retains account information according to its policies; if you want data removed, contact customer service to request account deletion or data portability, and keep records of your request.
Will I get a refund?
Generally, paid subscription fees are non-refundable except where required by law. Trifecta’s terms state that subscription fees are non-refundable except in special circumstances at Trifecta’s discretion. In-app purchases made through Apple or Google are subject to the app store’s refund policies; Trifecta itself states you will not receive a refund for the current subscription period if the subscription was purchased via in-app purchase.
There is a first-order satisfaction guarantee: if you are not 100% satisfied with your first order, call customer service within 10 days of delivery to request a full refund up to 7 meals or C$ (or US$) 119 for a la‑carte meals, per Trifecta’s stated policy. Outside these exceptions, refunds for subscriptions may be considered case-by-case and are granted at Trifecta’s sole discretion. If Canadian law provides additional rights in your province, those rights may override the company’s stated policy.
Trifecta plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Premium Access - Monthly | C$12.49 | Monthly | Access to premium features (macro calculator, food tracking, workouts, timers, recipes, water tracking) |
| Premium Access - Annual | C$61.99 | Annual | All premium features, billed yearly |
| Full Access Monthly | C$17.99 | Monthly | Likely includes premium features plus additional (unspecified) full access |
| Full Access Yearly | C$79.99 | Annual | Full access, billed yearly |
| Premium Access - Lifetime | C$249.99 | One-time purchase | Lifetime access to premium features |
Your consumer rights in Canada
Canadian consumer protection and competition laws vary by province and may provide remedies for unfair business practices, automatic renewal disclosures, or certain remote-purchase cooling-off rights. Trifecta’s published terms do not reference a mandatory 14-day cooling-off right; instead, they rely on their satisfaction guarantee and discretionary refunds. If a provincial law or federal requirement applies that gives you additional cancellation or refund rights in Canada, that law can override a private company’s terms. For purchases made through an app store, the store’s policies and local consumer protections also apply. If you believe your statutory consumer rights have been breached, consider contacting your provincial consumer protection office or seeking advice from your payment provider (credit card or bank) about disputing a charge.
Customer experiences
Public reviews show a mix of positive and negative experiences. Many customers praise meal quality, balanced macros, menu variety and convenient service, and several reviewers highlight responsive, helpful customer support staff. Conversely, negative reports include complaints about food quality or portion size, delivery issues such as melted cold packs or spoiled items, and frustration over refunds or difficulty cancelling - some BBB complaints describe unreturned calls and charges after attempted cancellations. These mixed experiences suggest results can vary by order, shipping circumstances and how promptly customer service is contacted and documented.
Documentation checklist
- Order number(s) and account email used with Trifecta
- Scheduled shipping/delivery dates you want to stop
- Confirmation screenshots or emails showing the subscription and renewal date
- Photos or evidence of damaged deliveries or melted contents (if disputing quality)
- Records of calls/emails sent to Trifecta (dates, times, names if provided)
- Receipt or proof of in-app purchase if subscription was bought through Apple/Google
Common mistakes
Common mistakes include cancelling in the wrong place (for example cancelling on the Trifecta website while the subscription was purchased as an in-app subscription), missing the weekly cutoff and therefore being billed and shipped the next delivery, assuming an automatic refund will be issued, and not keeping documentation of cancellation attempts. Another frequent issue is relying on voicemail-only contacts without following up by email or saving confirmation details; this makes it harder to dispute charges later.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In-app subscription (Apple / Google Play) | App-store refund policy applies; Trifecta states no refund for the current period for in-app purchases | Low to moderate (canceling renewal is done in the app store; refunds may be difficult) |
| Website/account (direct Trifecta subscription) | Generally non-refundable for past periods; cancel before 7 days/weekly cutoff to avoid next charge; refunds are discretionary | Moderate (requires calling or emailing and meeting cutoff deadlines) |
| First-order satisfaction guarantee | Eligible for full refund up to 7 meals or $119 if you call customer service within 10 days of delivery | Low (must contact customer service within the time window and provide details) |
After cancelling
After you cancel, save any confirmation of cancellation (email or reference number) and monitor your payment method for further charges. If you purchased via an app store, verify the subscription status in your App Store or Google Play account. If you need to escalate a refund or quality claim, contact Trifecta customer service by phone at (530) 564-8388 or email info@trifectanutrition.com. Useful links: Trifecta terms and app TOS https://www.trifectanutrition.com/app-tos, Trifecta help/cancellation page https://www.trifectanutrition.com/ask-us-anything/how-do-i-cancel-my-trifecta-account, and public reviews for context Trustpilot.
Address
Trifecta Nutrition, Inc. 428 J Street #800 Sacramento, CA 95814 USA