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I hereby notify you of my decision to terminate the contract relating to the Dota 2 Plus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dota 2 Plus: Easy Method
What is Dota 2 Plus
Dota 2 Plus is Valve’s optional renewable subscription for Dota 2 that adds in-game features such as hero progression, seasonal rewards, analytics, hero relics, and enhanced interface elements. It is billed through your Steam account as a recurring subscription that can be managed or cancelled by the account holder.
How to cancel Dota 2 Plus
- Via Steam (web or Steam client): Sign in to Steam, go to Account Details → Manage Subscriptions (or visit https://store.steampowered.com/account/subscriptions), find the Dota Plus subscription and choose Edit or Cancel. You will keep access until the end of the current billing period after cancellation.
- In-game (Dota 2 client): Open Dota 2, go to the Dota Plus page in the client and choose Manage Subscription, then follow the prompts to cancel.
- By post (registered letter): If you prefer a written cancellation, send a registered letter (raccomandata A/R) addressed to Valve’s corporate mailing address (see Address section below) stating your Steam account name, subscription to cancel, and a clear request to terminate renewal.
What happens when you cancel
When you cancel Dota 2 Plus through Steam or the Dota 2 client, your subscription stops future automatic renewals but you generally retain all Dota Plus features for the remainder of the already-paid billing period. Your account data associated with the subscription (progress, relics, and history) is normally preserved, but access to subscriber-only features ends once the paid period elapses.
Will I get a refund?
Refunds for Dota 2 Plus follow Steam’s renewable subscription refund rules. A refund is typically possible only within 48 hours of the initial purchase or an automatic renewal, and only if the subscription hasn’t been used in the current billing cycle (for example, no subscriber content consumed, modified, transferred, or time spent playing tied to the subscription). Outside that 48‑hour window Steam generally does not provide refunds for renewable subscriptions even if unused. In addition, any in‑game benefit that has been consumed or modified (for example, claiming relic rewards or using subscription features) will usually make a refund ineligible.
Dota 2 Plus plans and pricing
| Plan | Billing | Price (CAD) |
|---|---|---|
| Dota 2 Plus | Renewable subscription | Varies |
Your consumer rights in Canada
Under Canadian law there is no broad statutory right to refunds for digital subscriptions; refund entitlement is generally determined by the merchant’s stated policies. Merchants must honour the refund terms they publish. Some limited provincial statutory protections apply to specific kinds of contracts (for example, certain off‑premises or door‑to‑door sales), but those typically do not cover standard online digital subscriptions. Implied warranties that apply to tangible goods usually do not extend to purely digital services. If you believe a seller has violated its own published terms or engaged in unfair practices, you can raise the issue with the merchant first and, if unresolved, consider provincial consumer protection authorities or small claims options.
Customer experiences
Community reports show mixed but recurring patterns of negative experiences related to technical breakages and refund outcomes. Players have reported features such as quests, timers, relics, and guides sometimes being broken or unresponsive after updates, which has prompted some subscribers to cancel. Several users also describe being denied refunds outside Steam’s stated refund window or seeing refunds converted to Steam Wallet credit instead of a payment reversal. At the same time, many cancellations proceed smoothly via Steam or the in‑game Manage Subscription option and users retain access until the period end.
Documentation checklist
- Steam account name and SteamID (or profile URL)
- Date and time of the purchase or renewal you want refunded/cancelled
- Order number or transaction ID (from your Steam purchase history)
- Short description of the request (cancel renewal, request refund) and any supporting screenshots if due to broken features
- Copy of the registered-letter receipt if sending cancellation by post
Common mistakes
Users commonly make a few avoidable errors: cancelling the wrong Steam account (for example, a secondary account instead of the one with the subscription), assuming cancellation is immediate and losing remaining paid time (cancellation stops renewal but does not refund the unused period by default), expecting refunds outside of Steam’s 48‑hour/unused rules, and attempting to cancel via App Store/Google Play when the subscription is billed through Steam. Another frequent mistake is not keeping purchase transaction IDs or screenshots, which makes refund or dispute requests harder to support.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Steam (web / client) | Refund possible within 48 hours and if unused; otherwise unlikely | Easy |
| In‑game (Dota 2 client) | Same Steam rules apply; cancellation available, refunds per Steam policy | Easy |
| App Store / Google Play | No Valve guidance; follow each store’s subscription/refund policy | Varies by store |
| Registered letter to Valve | Cancels renewal if accepted; refunds follow Steam policy and evidence | Moderate |
After cancelling
After you cancel, confirm the subscription status via Steam account subscriptions and keep screenshots or receipts showing cancellation confirmation. You will normally retain Dota Plus features until the end of the paid billing period. If you believe you are entitled to a refund, submit a refund request through Steam Support as soon as possible and provide the documentation checklist items listed above. For official Steam policies, see the Steam refund page: Steam Refunds. For Steam support and contact options: help.steampowered.com.
Address
For postal cancellations (registered letter):
Valve Corporation
PO Box 1688
Bellevue, WA 98009
United States
Send your registered-letter cancellation (raccomandata A/R) with your Steam account details and request to terminate automatic renewal. Keep the postal receipt as proof of delivery.