Cancellation Flohockey: Easy Method

What is Flohockey

FloHockey is FloSports' subscription streaming service focused on hockey content, offering live games, replays, highlights and statistics across leagues such as the OHL, AHL, ECHL and various Canadian junior competitions. The service is available through the web and via apps on iOS, Android, Roku and other connected-TV platforms.

How to cancel Flohockey

• Via Web (FloSports account): Sign in at the FloSports website, go to Account or Subscription settings, and select the option to cancel. Cancellation takes effect at the end of your current billing period. See the FloSports Terms of Service: FloSports Terms of Service.
• Via Apple App Store (iOS): Open iOS Settings → Your Name → Subscriptions, locate the FloHockey/FloSports subscription, and cancel there. Do not rely on uninstalling the app; uninstalling does NOT cancel the subscription. See Apple cancellation guidance: iOS subscription help.
• Via Google Play Store (Android): Open the Google Play app → Profile icon → Payments & subscriptions → Subscriptions → select the FloHockey subscription → Cancel. Uninstalling the app will not stop billing. See Google Play guidance: Google Play subscription help.
• Via Roku or other connected TV: Many device platforms manage subscriptions through their own stores; you may need to cancel via the device's account or subscription settings rather than inside the FloHockey app. User reports indicate this is sometimes required: Roku subscription note.

What happens when you cancel

Cancelling a FloHockey subscription generally prevents future renewals but does not immediately terminate access. You will typically retain full access until the end of the current paid billing period (monthly or annual). After that period ends the subscription will not renew and access to subscriber-only content will cease. Account data, login credentials and any saved preferences will remain subject to FloSports' data and account policies.

Will I get a refund?

FloSports' Terms of Service states that cancellation does not entitle you to a pro‑rated or partial refund; you retain access until the end of the paid period but are not refunded for unused time. There is no explicit 14‑day automatic refund right in the provider's terms; refunds may be granted only at FloSports' discretion in exceptional situations such as prolonged technical outages. Customer reports indicate refunds are uncommon and may be difficult to obtain.

Flohockey plans and pricing

Your consumer rights in Canada

Under Canadian consumer law there is no automatic right to a pro‑rated refund for digital subscriptions unless the subscription terms or applicable provincial consumer protection statutes provide one. You can cancel at any time to stop future charges, but the provider's published terms typically govern refunds. If you are billed after properly cancelling, you may dispute the charge with your card issuer or request a chargeback; some consumers have reported success using that route for unauthorized renewals.

Customer experiences

User feedback is mixed. Positive comments often praise the breadth of coverage - the ability to stream leagues and regional competitions not widely available elsewhere. On the negative side, many users report streaming reliability issues (buffering, freezes, audio problems), unwanted spoilers appearing before playback, and difficulties or unexpected renewals when attempting to cancel. Several accounts describe challenges obtaining refunds.

Documentation checklist

• Account email and username, subscription confirmation or receipt showing plan and billing dates
• Screenshots of the subscription page before and after cancellation, and of any confirmation messages or emails
• Dates and times of cancellation attempts and any confirmation numbers
• Screenshots or copies of device/store subscription pages (App Store, Google Play, Roku) when applicable
• Bank or card statements showing charges you dispute
• If sending written cancellation, use certified mail / raccomandata A/R to ensure delivery and proof of receipt; keep the tracking/receipt
• Reference to the provider terms for support: FloSports Terms of Service

Common mistakes

Many problems stem from misunderstandings about how subscriptions are billed: uninstalling the app but not cancelling the subscription (so billing continues), cancelling the wrong account or store (e.g., cancelling a trial on one platform while the paid subscription is on another), or failing to keep proof of cancellation. Another frequent expectation error is assuming a pro‑rated refund will be issued; FloSports' terms do not guarantee such refunds.

Comparative recap

After cancelling

After you cancel, monitor your email for any cancellation confirmation and keep the screenshots and receipts noted in the checklist. Check your bank or card statements over the next billing cycle to confirm no further charges occur. If you are billed after a confirmed cancellation, contact FloSports support and provide your documentation; if that does not resolve the issue you can dispute the charge with your card issuer. Helpful links: FloSports Terms of Service (flosports.tv/terms-of-service), Apple subscription help (iOS cancellation help), Google Play subscription guidance (Google Play subscription help).

Address

FloSports, Inc., 301 Congress Ave, Suite 1500 and 1600, Austin, TX 78701, United States