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I hereby notify you of my decision to terminate the contract relating to the Fortnite Crew service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fortnite Crew: Easy Method
What is Fortnite Crew
Fortnite Crew is a monthly subscription for Fortnite that bundles the current season’s Battle Pass with 1,000 V‑Bucks per month and a rotating monthly Crew Pack, plus additional bundled benefits such as Rocket Pass Premium in Rocket League and other partner passes. It is billed as a recurring monthly service tied to the platform where you purchased it.
How to cancel Fortnite Crew
- Important: you must cancel through the same platform you used to subscribe (App Store/Apple, the platform-specific store such as PlayStation/Xbox/Nintendo/One Store, or Epic if you bought via Epic’s web, in‑game Passes tab, or the Epic Games Launcher). See the official Epic guidance: Epic Games - How can I cancel my Fortnite Crew subscription?.
- Apple (App Store): open Settings → Your Name → Subscriptions → select “Fortnite Crew” → Cancel Subscription (or visit account.apple.com and manage subscriptions there).
- Google‑equivalent stores / Consoles (PlayStation, Xbox, Nintendo Switch, One Store): open the console or device account/subscription management, locate your Fortnite Crew subscription and turn off auto‑renew according to that platform’s subscription flow.
- Epic purchases (PC or mobile direct): sign in to your Epic Games account on the web and go to Account → Subscriptions → Cancel; or in Fortnite use the Passes tab → Manage Subscription → Cancel; or open the Epic Games Launcher and go to Account → Subscriptions → Cancel.
What happens when you cancel
Cancelling stops future automatic renewals. You will retain Fortnite Crew benefits (Battle Pass access, V‑Bucks, Crew Packs) for the remainder of the billing period you already paid for; benefits end at the next renewal date. Your Epic account and any game progress remain intact - cancelling does not delete your account. If you later resubscribe, you may regain access to Crew benefits subject to Epic’s normal subscription rules and any time‑limited promotions.
Will I get a refund?
Fortnite Crew subscriptions are generally non‑refundable: cancelling prevents the next billing but does not produce a refund for the current or prior months’ charges. Epic’s public policy is that Crew subscriptions cannot be refunded. There is one specific exception noted in community reports: if you purchased a Battle Pass shortly before subscribing to Crew (within about 14 days), the V‑Bucks cost of that Battle Pass may be automatically refunded when you subscribe to Crew; unlocking that pass’s premium content may still require an active Crew subscription. That V‑Buck refund detail is described in community threads and depends on timing; see Epic’s official refund policy for authoritative guidance: Epic Games - Refunds for Fortnite Crew, and community reporting on timing: community thread on V‑Buck refunds.
Fortnite Crew plans and pricing
| Plan | Price (CAD) | Billing | Features |
|---|---|---|---|
| Fortnite Crew (Monthly Subscription) | C$15.99 | Monthly | Includes Battle Pass, 1,000 V‑Bucks/month, monthly Crew Pack, Rocket Pass Premium (Rocket League), LEGO Pass, Music Pass, OG Pass (from Dec 1, 2024 onward) |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial laws that require clear disclosure of automatic renewal and cancellation terms. While Epic’s posted policy says no refunds for Fortnite Crew, Canadian law can require remedies if a merchant’s disclosures are misleading or if the cancellation/renewal practice breaches provincial consumer protection statutes or the Competition Act. There is no general, federally mandated 14‑day cooling‑off period that automatically applies to digital gaming subscriptions, so the provider’s “no refunds” stance often stands unless a regulator or court finds the policy unfair or non‑compliant with disclosure requirements. If you believe a business has misled you or handled cancellations unfairly, you can contact your provincial consumer protection office or the Competition Bureau for guidance.
Customer experiences
Public reviews and forum discussions show mixed to negative sentiment around the broader Fortnite experience and administrative issues. Many players raise concerns about cheaters, matchmaking and performance, UI problems, and pricing. Some users report difficulty getting refunds or confusion over how to cancel, and a small number report being charged after they believed they had cancelled. Positive mentions specifically of Fortnite Crew are rarer in reviews; most commentary focuses on general gameplay and service frustrations. These reports reflect individual experiences and do not replace Epic’s official policies.
Documentation checklist
- Proof of purchase (receipt or order confirmation showing date, amount, and platform)
- Your Epic Account email/username and platform account ID (PSN/Xbox/Microsoft/Apple ID/Nintendo Account)
- Transaction ID or order number from the platform or Epic
- Screenshot(s) showing subscription status or billing statement
- Records of cancellation attempts (dates, method used) and any confirmation messages
Common mistakes
Many issues come from cancelling on the wrong platform - for example, buying Crew on the App Store but attempting cancellation through Epic’s website - which will not stop renewals. Another common mistake is assuming cancellation issues are refunds; cancelling only prevents future charges and does not retroactively refund the current month. Users sometimes forget that subscriptions purchased via console stores must be managed in the console account, not through the game or Epic website. Finally, not saving confirmation screenshots or transaction IDs makes dispute resolution harder if a charge continues after cancellation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (Apple) | No refunds for Crew; cancels prevent next billing | Easy - manage via iOS Settings or account.apple.com |
| Google‑equivalent / Console Stores (PlayStation, Xbox, Nintendo, One Store) | No refunds for Crew; cancels prevent next billing | Medium - platform steps vary by console/store |
| Epic (web, in‑game, Epic Games Launcher) | No refunds for Crew; cancels prevent next billing (VBuck rule exception may apply for recent Battle Pass purchases) | Easy to Medium - cancel from Epic account, in‑game Passes tab, or Launcher |
After cancelling
After you cancel, keep your confirmation or a screenshot proving the cancellation date and method. If you are charged after cancellation, contact the platform’s support first (Apple, PlayStation, Xbox, Nintendo, One Store) and then Epic if the purchase was processed by Epic. For policy details and to start with Epic support, use the official help pages: Epic Games - Billing & Payment. If you believe your consumer rights under Canadian law were violated, consider contacting your provincial consumer protection office or the Competition Bureau: Competition Bureau of Canada.
Address
Fortnite Crew Attn: Customer Service / Administration
D4 PK 4. Platz 10
6039 Root D4
Schweiz (Switzerland)
For any mailed correspondence, it is advisable to send via registered mail (raccomandata A/R) to ensure proof of dispatch.