Cancellation service N°1 in Sweden
Contract number:
To the attention of:
Cancellation Department – Geoguessr
Katarinavägen 17
116 45 Stockholm
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Geoguessr service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Geoguessr: Easy Method
What is Geoguessr
GeoGuessr is an online geography game that drops players into a random Google Street View location and challenges them to guess where they are in the world. It offers free limited play and paid tiers that unlock unlimited rounds, multiplayer, map creation and additional features for training or competitive use.
How to cancel Geoguessr
- Web (via GeoGuessr website): Log into your account → Settings (via your profile) → "Your subscription" section → Click "Cancel subscription". You retain access until the period already paid for expires.
- App Store (iOS): Cancel through your Apple iTunes / App Store account directly. GeoGuessr refers you to Apple's cancellation process and cannot cancel App Store subscriptions on your behalf.
- Google Play: Cancel through your Google Play account settings; GeoGuessr cannot perform this cancellation for Google Play purchases.
- Registered mail (corporate request): If you prefer a written notice, you may send a cancellation letter by registered mail (raccomandata A/R) to GeoGuessr's corporate address in Stockholm (see Address section below).
What happens when you cancel
When you cancel a GeoGuessr subscription you generally retain access to the paid features until the end of the billing period you already paid for. The subscription will not renew after that date. In some refund scenarios GeoGuessr notes that an account may revert to Basic membership a short time after a cancellation or refund is processed; otherwise your account remains at Basic with any saved data still available under GeoGuessr's data retention practices.
Will I get a refund?
GeoGuessr's refund rules differ by purchase method and billing period. For web or Google Play Yearly/Quarterly purchases, GeoGuessr states a refund is available if you notify them by email within 30 days of purchase or renewal. For web or Google Play Monthly purchases, GeoGuessr provides a full refund of the first monthly fee (including tax) only if cancelled within 14 days of purchase; beyond that point no refund is given though you retain access until the end of the billing period. App Store (iOS) purchases are subject to Apple's in‑app purchase refund policy and must be handled through Apple. Steam purchases are not officially supported for refunds by GeoGuessr, though some users report successful outcomes by contacting GeoGuessr support or the billing provider (Paddle). If you believe you have extenuating circumstances, contact GeoGuessr support and include your order details promptly.
Geoguessr plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| GeoGuessr Pro (website/App Store) | C$4.49/month | Monthly | Full access, unlimited play, multiplayer, map creation, training, updates |
| GeoGuessr Pro (website/App Store) | C$29.99/year | Annual | Same features as monthly, billed yearly |
| GeoGuessr Pro Mobile (Canadian App Store - iOS) | C$4.79/month | Monthly | Pro access via mobile app |
| GeoGuessr Pro Mobile (Canadian App Store - iOS) | C$35.90/year | Annual | Pro access via mobile app, billed yearly |
| GeoGuessr Pro Unlimited (Canadian App Store - iOS) | C$6.99/month | Monthly | Unlimited access via mobile app |
| GeoGuessr Pro Unlimited (Canadian App Store - iOS) | C$47.90/year | Annual | Unlimited access via mobile app, billed yearly |
Prices reflect listings around late 2025 and may vary by store, taxes and any App Store/Play Store fees.
Your consumer rights in Canada
GeoGuessr's public policies do not explicitly provide a statutory 14‑day right of withdrawal for Canadian users; their stated refund windows (14 days for first monthly, 30 days for yearly/quarterly) are policy-based rather than framed as Canadian statutory rights. Canadian consumers who believe they are entitled to a refund under local consumer protection law may need to pursue chargebacks through their credit card issuer or contact the payment processor (Paddle) or the platform (Apple/Google) for resolution. GeoGuessr does not reference specific Canadian statutory refund obligations in its public materials, so keep records and act promptly if you intend to dispute a charge.
Customer experiences
User reports are mixed. Many users praise GeoGuessr's engaging, educational gameplay and its ability to teach geography and observational skills. Critics frequently complain about heavy paywalling, limited free access and UI patterns that appear to favor annual billing. The Steam release has attracted particular criticism for restricted features and subscription locking, and some users report slow or unsatisfactory customer support responses. These experiences vary by platform and individual case.
Documentation checklist
- Account email and username
- Order ID / receipt (website, App Store, Google Play or Steam)
- Payment method and transaction date
- Screenshots of subscription page and cancellation confirmation (if available)
- Support emails or correspondence (dates and message copies)
- Platform (Website / Apple ID / Google Play / Steam) noted clearly
Common mistakes
Common errors include attempting to cancel in the wrong place (for example cancelling on the GeoGuessr website when the subscription was billed by Apple or Google Play), missing the refund notification windows (14 days for first-month refunds, 30 days for yearly/quarterly claims where applicable), and failing to save receipts or order IDs before contacting support. Another frequent confusion point is the Steam edition where refunds are not officially supported by GeoGuessr; users who assume web cancellation will affect Steam charges are often surprised.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (GeoGuessr website) | Possible - monthly first-month within 14 days; yearly/quarterly within 30 days if notified by email | Easy (account settings) |
| App Store (iOS) | Handled by Apple - subject to Apple's refund policy | Medium (request via Apple support / App Store) |
| Google Play | Handled by Google Play - refunds follow Google's policy | Medium (request via Google Play Console / support) |
| Steam | Not officially supported by GeoGuessr; some users report success via support or Paddle | Hard (limited official support) |
| Registered mail to corporate address | No automatic refund - serves as formal cancellation notice | Medium - Hard (formal process) |
After cancelling
After you cancel, keep a copy of the cancellation confirmation and your receipts. If you bought via the website and seek a refund, email GeoGuessr promptly as described in their policy. For App Store refunds use Apple's report-a-problem system at Apple Report a Problem. For Google Play refunds see Google Play refund & returns. If your purchase was processed through Paddle, contact Paddle support at Paddle Support. For GeoGuessr account or billing support try the official site: https://www.geoguessr.com. Keep timelines and documentation handy for any disputes.
Address
GeoGuessr AB
Katarinavägen 17
116 45 Stockholm
Sweden