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Cancellation service #1 in Canada
Godlike Server (operated by Godlike Digital Solutions S.R.L.) provides VPS and game-server hosting plans, offering a range of virtual private server options sized for small personal sites through larger game or application workloads. Services are billed monthly with tiered CPU, RAM and storage allocations.
When you cancel, access to the service typically continues until the end of the current billing period unless the provider suspends service immediately. The provider may schedule termination at the end of the paid period, delete hosted data after termination, and stop automated billing. You should expect to lose remote access, control-panel access, and any hosted content once the termination process completes unless you arrange to export or migrate data beforehand.
Refunds depend on the provider’s terms of service and the payment/billing rules that applied when you signed up. Many VPS providers do not issue pro‑rata refunds for partial months, while some offer refunds within a trial or a specific grace period. Refunds for service outages or failures are typically handled case‑by‑case and may require a support claim and evidence. To determine eligibility, review Godlike’s terms of service, check any trial or refund clauses, and request a written refund decision from support. Keep payment receipts and correspondence to support any claim.
| Plan | Price | Period | Features |
|---|---|---|---|
| Start VPS | CA$5.46 | Monthly | 20 GB space, 1 vCPU, 1 GB RAM |
| Mini VPS | CA$8.19 | Monthly | 30 GB space, 1 vCPU, 2 GB RAM |
| Game VPS | CA$12.30 | Monthly | 50 GB space, 2 vCPUs, 4 GB RAM |
| Boost VPS | CA$17.77 | Monthly | 70 GB space, 4 vCPUs, 6 GB RAM |
| Pro VPS | CA$24.61 | Monthly | 100 GB space, 4 vCPUs, 8 GB RAM |
| Ultra VPS | CA$32.81 | Monthly | 150 GB space, 6 vCPUs, 12 GB RAM |
| Extreme VPS | CA$41.02 | Monthly | 200 GB space, 8 vCPUs, 16 GB RAM |
As a Canadian consumer you have several protections when paying online or by credit card. You can dispute unauthorized or incorrect charges with your card issuer and request a chargeback. Provincial consumer protection laws guard against unfair business practices and misleading terms; these laws vary by province but generally allow you to file a complaint with your provincial consumer affairs office. If you believe a company has engaged in deceptive practices, you can also raise concerns with the Competition Bureau or seek remedies through small‑claims court for monetary disputes within the court’s limits.
Customer feedback for smaller international hosting providers tends to be mixed. Common positive points include competitive prices and flexible technical options for experienced users. Drawbacks reported by some users include limited or slow customer support, unclear refund practices, and the need to follow formal cancellation steps (support ticket plus registered letter) to ensure termination. Experiences vary by plan size, use case, and the particular billing or support channel used.
Common mistakes include assuming that deleting a server equals cancelling billing, failing to remove saved payment methods (which can allow renewed charges), and not keeping written confirmation of cancellation. Another frequent error is missing provider‑specific cancellation instructions in the terms of service (for example, requiring registered mail or a specific support channel) and losing the ability to prove the cancellation date because you have no saved copies of tickets, emails, or postal receipts.
| Method | Refund | Difficulty |
|---|---|---|
| Control panel cancellation | Possible if terms allow (check TOS) | Low - fast if available |
| Support ticket / email | Case‑by‑case; may require follow up | Medium - depends on response time |
| Registered letter to legal address (raccomandata A/R) | Useful evidence for disputes; refund depends on policy | High - formal and provides proof of delivery |
| Payment dispute / chargeback | Possible for unauthorized charges or unresolved refunds | Medium‑High - requires documentation and bank involvement |
After cancellation, keep copies of all confirmation messages, postal receipts, and screenshots. Ensure you have offline backups of any sites, databases, or game server worlds before the service is terminated. Remove stored payment methods and check that future automatic renewals are stopped. If you have a domain name or other linked services, transfer or update DNS/registrar settings promptly to avoid downtime. If you need help escalating a dispute, consider contacting your payment provider for a chargeback, your provincial consumer affairs office, or use the Government of Canada resources.
Helpful links: Government of Canada consumer information - canada.ca consumer protection; Competition Bureau Canada - competitionbureau.gc.ca; general guidance on chargebacks from major card networks (check your bank for specifics).
Godlike Digital Solutions S.R.L., Str. Egretei 25, Bloc B35, Ap. 68, Brașov, Romania, 500002
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Written by Charlotte Lavoie
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.