Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Host Havoc
201‑4019 Carling Ave
K2K 2A3 Kanata
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Host Havoc service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Host Havoc: Easy Method
What is Host Havoc
Host Havoc is a Canada‑based hosting provider that offers game and web server hosting with 24/7 support, DDoS protection and a web billing interface for account management. They bill in USD by default, offer regional tax handling (HST where applicable), and maintain online documentation and a support ticket system for cancellations and refunds.
How to cancel Host Havoc
- Via Web (billing area): Log into the billing interface at your Host Havoc billing portal → go to Services → select the service you want to cancel → choose "Request Cancellation". You can select immediate cancellation (terminates the service and deletes files instantly) or cancellation at the end of the current billing period. Note that canceled services' files are auto‑deleted after 5 days. For details see the Host Havoc billing FAQ: Host Havoc billing FAQ.
- If you need a refund or have questions about a first order, open a support ticket to request it - refunds for new customers must be requested via support ticket (see Section 4).
- There is no in‑app cancellation via the App Store or Google Play; subscriptions are managed through Host Havoc’s web billing system.
What happens when you cancel
If you choose immediate cancellation your service is terminated right away and files are deleted; if you choose cancellation at the end of the billing period your service remains active until that period ends. Host Havoc’s system is reported to auto‑delete files from canceled services after 5 days. Because of this, you should back up any data before cancelling. Some customer reports indicate data or backup loss after cancellation or during refund handling, so keep local copies and screenshots of confirmations.
Will I get a refund?
Host Havoc’s published policy allows new customers to request a full refund within 72 hours of server creation (the 72‑hour window starts from server creation, not payment processing); this must be requested via a support ticket. For services with terms longer than three months (quarterly, semi‑annual, annual), Host Havoc may issue a pro‑rated account credit (less any discounts) rather than a cash refund - this does not apply to monthly subscriptions. Trustpilot and Host Havoc materials state a 72‑hour satisfaction guarantee for new customers; if you believe you qualify, submit a support ticket promptly and include the server creation date and order details.
Host Havoc plans and pricing
| Plan | Price (approx C$) | Period | Features |
|---|---|---|---|
| Garry’s Mod (20 slots) | ≈ C$13 - 14 /mo | Monthly | 20 player slots, unlimited storage and mods, Anti‑DDoS |
| 7 Days to Die (8 slots) | ≈ C$13 - 14 /mo | Monthly | 8 player slots, unlimited storage and mods, Anti‑DDoS |
| ARK: Survival Evolved (30 slots) | ≈ C$20 /mo | Monthly | 30 player slots, unlimited storage and mods, Anti‑DDoS |
Your consumer rights in Canada
Host Havoc, operating from Canada and applying HST where relevant, must follow Canadian consumer protection rules including transparent tax disclosure and advertised refund practices. The 72‑hour refund for first orders aligns with common consumer remedies, but longer‑term prepaid services that the provider treats with account credit rather than cash refunds can vary by province and may be subject to provincial consumer protection law. If you believe a published policy has not been followed, keep records and contact provincial consumer protection authorities or your card issuer for charge disputes if necessary.
Customer experiences
Many customers praise Host Havoc for fast, knowledgeable 24/7 support and an intuitive interface, noting good performance and reasonable pricing. However, there are negative reports, primarily about data loss or premature disabling of servers after cancellations, and a few privacy or access concerns. Reviews indicate strong support responsiveness but also show that backup practices and clear confirmation of cancellation/refund outcomes are crucial to avoid problems.
Documentation checklist
- Account email and login details (masked copy if needed), service ID(s) or server name
- Order/invoice number and date, server creation date (for 72‑hour refund eligibility)
- Support ticket transcripts and confirmation messages/screenshots
- Local backup copies of server files and any saved databases or configs
- Cancellation confirmation screenshot or confirmation ID, and any registered‑mail tracking/receipt if you send a letter
Common mistakes
Failing to back up data before cancelling is the most common error; because Host Havoc may delete files immediately or after five days, always export and keep local copies. Trying to cancel via mobile app‑store methods will not work because subscriptions are managed through Host Havoc’s web billing. Expecting an automatic cash refund beyond the 72‑hour new‑customer window or for long‑term billing periods is another frequent misconception - many longer agreements are eligible only for prorated account credit, not cash. Also, not opening a support ticket to request a refund (when eligible) can prevent recovery of funds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web billing cancellation (Services → Request Cancellation) | No automatic cash refund; cancels service immediately or at period end. If eligible for refund, request via support ticket. | Easy |
| Support ticket refund request (recommended for 72‑hour refund) | Full refund possible for first hosting orders if requested within 72 hours of server creation; otherwise pro‑rated credit may apply for longer terms. | Moderate |
| Registered mail cancellation letter to corporate office | Cancellation acknowledged by mail may support disputes or provide proof of notice; refund outcome depends on policy and eligibility. | Higher - slower and more formal |
After cancelling
After you cancel, keep all confirmation messages, screenshots, and any ticket numbers. If you believe you qualify for a 72‑hour refund, open a support ticket immediately and reference your server creation date; the terms page notes you must request refunds via support: Host Havoc terms of service. For billing and cancellation details consult the billing FAQ: Billing FAQ. For reputation and user reports see reviews such as Host Havoc on Trustpilot: Canada Trustpilot and France Trustpilot. If you have unresolved disputes, retain your documentation and consider contacting your payment provider or provincial consumer protection office.
Address
If you prefer to send a written cancellation notice, use registered mail (raccomandata A/R) to have proof of delivery. Corporate office address:
Host Havoc Ltd.
201‑4019 Carling Ave
Kanata, Ontario K2K 2A3
Canada