Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Humble Choice
160 Spear St, Ste 1000
94105 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Humble Choice service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Humble Choice: Easy Method
What is Humble Choice
Humble Choice is a recurring subscription from Humble Bundle that grants monthly access to a selection of games and other digital content, alongside membership perks. Subscribers receive a monthly bundle or credits depending on the current plan; access and billing are managed through your Humble account or the store (Google Play / Apple) used to subscribe.
How to cancel Humble Choice
- On the web: Sign in at Humble, go to Account Settings → Manage My Subscription → Cancel Subscription. This stops future charges but does not automatically refund a month after the bundle has been delivered. For a general walkthrough see this guide.
- Google Play (Android): Open your Google account's Subscriptions page (Google Play → Subscriptions → Manage → Cancel). Humble cannot cancel a Google Play subscription on your behalf; refunds are handled under Google Play policy: Google Play subscriptions.
- App Store (iOS): Use your Apple ID → Subscriptions → locate Humble → Cancel. Humble cannot cancel App Store subscriptions for you; follow Apple's subscription management process (see instructions).
- Written notice / registered mail (optional): If you require proof of delivery for a dispute, send a cancellation notice and account details by registered mail (see Address section below).
What happens when you cancel
Canceling prevents future recurring charges but does not remove access to that billing period's bundle once it has been delivered - you will keep access to any delivered keys or content for that month. Profile data and purchase history remain in your Humble account per their retention practices; cancellation only affects billing renewal.
Will I get a refund?
Humble's policy is that once any product from the monthly bundle is delivered (for example, game keys), payments are typically non‑refundable. Refunds are rare and generally only considered if technical problems prevent access to purchased content or if service value is materially reduced without notice. For subscriptions billed through third parties, refunds fall under the store's policies (Google Play / Apple).
For Canadian consumers, the usual “cooling‑off” rights do not automatically require a refund after digital content has been delivered; refunds remain discretionary and require evidence (screenshots, support records) when requested.
Humble Choice plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | CA$14.99 | Monthly | Full Humble Choice access, games per month (classic pricing, prior to May 2025) |
| Monthly (post‑May 2025) | CA$17.99 | Monthly | Includes IGN Plus, full Humble Choice access |
| Annual | CA$159 | Annual | Lock‑in pre‑May 2025 annual rate |
| Annual (post‑July 2025) | CA$194.99 | Annual | Full annual subscription after July 1, 2025 |
| Annual (promo code MAY2025) | CA$139 | Annual | Discounted annual rate via MAY2025 code (valid up to June 2, 2025) |
Your consumer rights in Canada
Under Canadian consumer protection, once you have received digital content such as game keys, the common right to a cooling‑off period generally does not apply. Humble's terms reflect this: refunds are not guaranteed after content delivery. You retain the right to cancel recurring billing and to dispute unauthorized or unfair charges with your payment provider. If recurring billing continued after a confirmed cancellation, you may escalate the matter to your bank or card issuer or file a consumer complaint. Keep records of communications and receipts when disputing charges.
Customer experiences
User reports are mixed. Some Canadian customers report responsive support and timely refunds in exceptional cases (for example, platform selection errors resolved quickly). Other reports - notably on review platforms - describe difficulties such as missing or exhausted keys after purchase, slow or unsatisfactory support responses, and occasional confusion over whether cancellation completed successfully. The dominant themes are: refunds are uncommon once content is delivered, and follow‑up or multiple confirmation steps may be needed to ensure cancellation.
Documentation checklist
- Account email and Humble order/subscription ID
- Date and method of subscription purchase (web, Google Play, App Store)
- Payment method and last four digits of card or transaction receipt
- Screenshots of delivered bundle, error messages, or attempted cancellations
- Confirmation of cancellation (email or on‑screen) or registered mail receipt if sent
- Support ticket numbers and correspondence (if any)
Common mistakes
Many problems come from assuming cancellation is automatic across platforms: canceling on the Humble website does not stop a Google Play or App Store subscription and vice versa. Another common error is expecting a refund after a bundle has been delivered; Humble’s stated policy denies refunds in that situation except in rare technical or service‑reduction cases. Users also sometimes fail to keep confirmation screenshots or transaction receipts, which complicates disputes. Finally, some customers miss the final confirmation step in the cancellation flow and think they canceled when the subscription remains active.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Humble website (Account Settings) | No (once bundle delivered); refunds discretionary | Easy to cancel; low difficulty to perform |
| Google Play subscription | Refund via Google Play policy only; not guaranteed | Medium - must cancel through Google account; refund requires Google review |
| App Store (Apple ID) | Refund via Apple policy only; not guaranteed | Medium - must cancel through Apple subscriptions; refund requires Apple review |
| Bank dispute / chargeback | Possible if unauthorized or unfair billing; outcome varies | Hard - involves your bank/card issuer and evidence submission |
After cancelling
After you cancel, confirm you received on‑screen or email confirmation and keep that record. If you subscribed via Google Play, manage or request refunds via Google Play support: Google Play subscriptions. For App Store subscriptions, follow Apple’s subscription help (see Apple canceling via App Store). For Humble web cancellation, sign into your account and verify Manage My Subscription; a general guide is available at this walkthrough. If you need to escalate a dispute in Canada, gather your documentation and contact your payment provider or a consumer protection agency.
Address
If you choose to send a written cancellation or require proof of delivery for a dispute, send registered mail (raccomandata A/R) to:
Humble Bundle Attn: Customer Service
160 Spear St, Ste 1000
San Francisco, CA 94105
United States of America