Cancellation service N°1 in Italy
Contract number:
To the attention of:
Cancellation Department – Irl
VIA Q. DI VONA 62
20062 CASSANO D'ADDA
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Irl service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Irl: Easy Method
What is Irl
Irl appears to be a commercial service operated by IRL SRL, an Italian company. It typically provides subscription-based products or services under account logins and recurring billing, though exact features and terms depend on the plan you purchased.
This guide explains how to cancel from Canada, what to expect after cancellation, and your consumer rights so you can proceed with confidence.
How to cancel Irl
Before you start, locate your account details, order number, payment receipts and any contract or terms of service you accepted. If Irl offers an online account portal, that is usually the fastest route; otherwise use email or registered mail. For stronger proof and to match the provider's documented recommendation, consider sending a registered letter with return receipt (raccomandata A/R) to the company address in Italy.
- Log in to your Irl account (if available) and use the account settings or subscriptions page to cancel; save screenshots and confirmation IDs.
- If you cannot cancel online, send an email to the support or billing address used by Irl. Keep copies of sent messages and received replies.
- For legally strong proof, send a registered letter (raccomandata A/R) to: IRL SRL - VIA Q. DI VONA 62, 20062 CASSANO D'ADDA (MI), Italy. Include your name, account ID, order number, clear statement you revoke/cancel the service, preferred effective date, and a request for written confirmation.
- If charges continue after cancellation, contact your Canadian card issuer to dispute further unauthorized recurring charges and provide your cancellation evidence.
What happens when you cancel
When you cancel, access to the service may stop immediately or at the end of the current billing period depending on Irl’s terms. Save copies of any content or data you need before cancelling if the service removes user data on termination.
Automatic renewals should stop after a successful cancellation, but you should obtain written confirmation. Irl may retain certain account records for billing, tax, or legal reasons; request information about retention and data deletion if you are concerned about privacy.
Will I get a refund?
Refund entitlement depends on Irl’s published refund policy and the type of purchase. Many subscriptions do not offer pro‑rated refunds for unused time, while others may provide refunds within a short trial or cancellation window. Exceptions can include clear errors, duplicate charges, or breaches of the service terms, which may justify a refund even if the standard policy denies one.
If Irl refuses a refund you believe is due, gather all evidence (receipts, correspondence, screenshots) and consider filing a dispute with your payment provider or seeking assistance from your provincial consumer protection office. International enforcement can be slower; timely escalation improves chances of recovery.
Irl plans and pricing
| Plan | Price | Billing frequency | Notes |
|---|---|---|---|
| Basic | Varies | Varies | Varies |
| Premium | Varies | Varies | Varies |
| Enterprise | Varies | Varies | Varies |
Your consumer rights in Canada
Consumer protections for cross-border purchases involve both federal and provincial laws. There is no single federal “cooling-off” period that applies universally; many rights are set by provincial consumer protection legislation and depend on the type of contract (e.g., online, in-person, or distance sales). You also have protections under payment card dispute mechanisms and may be covered by privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) or applicable provincial privacy statutes.
If you encounter fraudulent billing, misrepresentation, or failure to deliver contracted services, contact your provincial consumer protection office and your payment card issuer promptly. For privacy concerns about personal data held by a foreign company, you can consult the Office of the Privacy Commissioner of Canada for guidance.
Customer experiences
Reported experiences with international subscription services commonly include quick online cancellations and mixed results on refunds. Some customers receive immediate confirmation and final billing adjustments; others face delays, language barriers, or difficulty obtaining written proof when the provider’s customer service is slow or unresponsive.
Using registered mail or documented online cancellation steps generally improves outcomes. If you escalate through your bank or consumer protection authorities, cases with clear documentation tend to resolve more favorably.
Documentation checklist
- Account username or ID, order number and billing details
- Receipts, invoices, screenshots of subscription status and cancellation attempts
- Copies of emails or messages exchanged with support
- Registered mail receipt and any signed delivery confirmation (if sent)
- Bank or card statements showing charges to dispute if needed
Common mistakes
Common errors include cancelling without saving confirmation, assuming verbal cancellation suffices, or failing to provide the precise account identifier the company needs. For example, sending an informal email like “please cancel” without an order number may lead to delays; always include your account ID and request written confirmation.
Another frequent mistake is waiting too long to dispute continued charges with the card issuer - most banks have time limits for disputing recurring transactions. Finally, neglecting to back up data stored by the service can cause loss of important content after termination.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | Possible (depends on policy) | Low |
| Email to support | Possible (needs evidence) | Medium |
| Phone call | Possible but harder to prove | Medium |
| Registered mail (raccomandata A/R) | Good for proof; refund depends on policy | Higher (administrative effort) |
After cancelling
After you cancel, keep all confirmation messages, postal receipts, and screenshots for at least six months. Monitor your card statements for unexpected charges and contact your bank immediately if recurring billing continues. If you need official guidance or to escalate the matter, consult Canadian federal and provincial consumer resources for next steps.
Useful resources: Government of Canada - consumer protection, Office of the Privacy Commissioner of Canada, and Financial Consumer Agency of Canada.
Address
IRL SRL - VIA Q. DI VONA 62, 20062 CASSANO D'ADDA (MI), Italy. Sending a registered letter with return receipt (raccomandata A/R) to this address is recommended when you need formal proof of cancellation.