Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Mcprohosting
7121 W Craig Rd Ste 113 PMB 1084
89129 Las Vegas
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Mcprohosting service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Mcprohosting: Easy Method
What is Mcprohosting
MCProHosting (often styled McProHosting) is a commercial game-server hosting provider that offers Minecraft server plans for Java and Bedrock editions, billing and account management through its client area, and support via a ticket system. The company sells monthly subscriptions and accepts various payment methods including direct card payments (Stripe), PayPal, and subscriptions through mobile app stores.
How to cancel Mcprohosting
- Web purchases (direct via mcprohosting.com): log into your client area → Services → My Services → select the service → click “End Subscription.” Cancellations submitted this way take effect at the end of the current billing period.
- iOS (App Store) or Android (Google Play) subscriptions: you must cancel through your Apple or Google account subscription settings - the store controls the subscription and refund policy.
- PayPal subscriptions: cancel the recurring payment from your PayPal account under “Manage pre‑approved payments” (or “Automatic payments”).
- Stripe / direct card billing: cancel from the MCProHosting billing dashboard (mcprohosting.com billing area) → Manage → Cancel Subscription; if you have trouble, open a support ticket with MCProHosting or contact your card issuer.
What happens when you cancel
When you cancel a MCProHosting subscription via the client area or store, auto‑renewal is stopped and the subscription remains active until the end of the current billing period. You will generally retain access to the server and data until that period expires. MCProHosting does not typically delete billing records immediately; server data may be removed if the service is suspended or at provider discretion after the subscription ends, so back up any important data before the end date.
Will I get a refund?
MCProHosting’s stated refund window for server plans is limited: a 7‑day refund period measured from the time the server is created in their system (not necessarily from the payment timestamp). Some sources indicate a narrower 24‑hour full‑refund possibility in limited circumstances (and typically only with probable cause). Many items are explicitly non‑refundable, for example management packs, gift cards, credits, and “Add Funds.” In general, refunds for unused time after you cancel are not issued and service continues until the billing period ends. Purchases made through Apple or Google are subject to the respective store’s refund rules.
Mcprohosting plans and pricing
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Steve (Java Edition) | US$7.99/month | Monthly | 1 GB RAM, 25 player slots |
| Ender Dragon (Java Edition) | US$99.99/month | Monthly | 32 GB RAM, unlimited player slots |
| Phantom (Bedrock Edition) | US$1.49/month | Monthly | 256 MB RAM |
| Llama (Bedrock Edition) | US$14.99/month | Monthly | 3 GB RAM |
| Apex Hosting (post-merger) | US$5.99 and up | Monthly | Starting price; details may vary |
All prices above are quoted in US dollars. No official Canadian‑dollar prices were publicly listed for Canada in the available information; contact MCProHosting/Apex support to ask about CAD billing or local rates.
Your consumer rights in Canada
Canadian consumer protections for digital subscriptions are governed by federal and provincial laws and generally require clear disclosure of auto‑renewal terms and cancellation mechanisms. There is no single Canada‑wide automatic “14‑day cooling‑off” right equivalent to some EU rules for digital services; rights vary by province and are not guaranteed automatically. If you believe you were charged without proper disclosure or after cancellation, you can file a dispute with your payment provider or card issuer and consult provincial consumer protection offices for guidance.
Customer experiences
Public feedback is mixed. Some users report quick and helpful support responses and successful problem resolution, while others describe issues such as charges after cancellation, difficulty obtaining refunds, slow or unresponsive support, and unexpected auto‑renewals (sometimes related to promo codes). There are also isolated reports of payments flagged as fraudulent and poor follow‑up. These experiences suggest outcomes can vary depending on the payment method, timing, and the specifics of the case.
Documentation checklist
- Account email and username, order/invoice number, service ID or server name.
- Server creation date and billing cycle start/end dates (if available).
- Payment method used (PayPal, card/Stripe, App Store/Google Play) and transaction IDs or receipts.
- Screenshots of the client area showing the subscription, any cancellation attempt messages, support tickets, and payment records.
- Copies of support ticket numbers, replies, and timestamps of attempted cancellations.
Common mistakes
Users commonly assume cancelling a subscription will produce an immediate pro‑rata refund or that deleting server files cancels billing - neither is guaranteed. Another frequent error is attempting to cancel a subscription in the MCProHosting client area when the subscription was created through Apple or Google; mobile store subscriptions must be cancelled in the store. People also sometimes fail to save evidence (screenshots, ticket IDs) when contacting support, which weakens subsequent disputes with the provider or payment issuer. Expect auto‑renew to remain active until you complete the correct cancellation flow for the payment method used.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web client area (mcprohosting.com) | No immediate pro‑rata refund; refund eligibility per 7‑day creation rule (limited) | Easy |
| App Store (iOS) / Google Play (Android) | Subject to store refund policies (Apple/Google decide) | Moderate |
| PayPal (pre‑approved payments) | Cancel in PayPal; disputes/refunds handled via PayPal dispute process | Moderate |
| Stripe / direct card via billing dashboard | Cancel in billing dashboard; refunds per MCProHosting rules (limited) | Moderate |
| Registered mail / formal written notice to corporate address | Does not guarantee refund but provides proof of notice delivery | Hard |
After cancelling
After you cancel, keep copies of confirmation screens, ticket IDs, payment receipts, and any email confirmations. If you need help or a formal dispute, open a support ticket with MCProHosting and prepare to contact your payment provider (PayPal, card issuer) if a charge is refused or a refund is denied. Useful pages: MCProHosting main site and billing area, MCProHosting knowledgebase and support ticket pages, Apple and Google subscription support, and PayPal dispute center for PayPal payments.
Helpful links:
MCProHosting homepage - billing and client area access; MCProHosting knowledgebase - articles; Apple - manage subscriptions; Google Play - manage subscriptions; PayPal - automatic payments; Government of Canada - consumer information.
Address
For formal notices, the corporate/registered mailing address on file is:
MCProHosting LLC
7121 W Craig Rd Ste 113 PMB 1084
Las Vegas, Nevada 89129
United States
If you intend to send a formal cancellation notice or dispute by post, consider using registered/trackable mail (for example, “raccomandata” or equivalent) so you have proof of delivery.