Cancellation Meteor: Easy Method

What is Meteor

Meteor is a consumer-facing mobile app that offers weather-related features with an optional premium subscription to unlock additional functionality. In Canada the Meteor app referenced here is the Meteor app available on the Canadian App Store, published by Dr. André Schulz; other services or companies named "Meteor" (for example Meteor.js hosting) are separate and priced differently.

How to cancel Meteor

Cancellation depends on how you purchased the subscription (App Store, Google Play, or directly from a developer/service). Follow the appropriate steps below for the purchase channel you used. If you prefer written proof when contacting the developer, send registered mail to the legal address and keep the return receipt.

• Cancel via Apple (iOS/App Store): Open Settings > tap your name > Subscriptions, select the Meteor subscription and tap Cancel. Alternatively open the App Store, tap your profile, choose Subscriptions and cancel there. Confirm you receive an on-screen confirmation and check that "Expires" or "Cancelled" appears under the subscription.
• Cancel via Google Play (Android): Open the Google Play Store app, tap your profile > Payments & subscriptions > Subscriptions, select Meteor and tap Cancel subscription. Keep the confirmation email from Google Play.
• Contact the developer / contract cancellation: If your subscription or service was purchased directly through the developer or you need to cancel a contract, email the developer or send a registered letter to the legal address (see Address section). Include your name, account identifier (Apple ID/Google account/email used), subscription name, purchase date and a clear statement requesting cancellation. Keep a copy of all correspondence and the registered-mail return receipt as proof.
• Request a refund: After cancelling, follow the App Store or Google Play refund process, or contact the developer with evidence (receipts, screenshots) and request a refund. Keep all responses and case numbers.

What happens when you cancel

Cancelling a subscription typically stops automatic renewal; you will usually retain access to premium features until the end of the current paid period. After that period ends you will revert to the app’s free features (if any). Cancelling does not automatically delete your account or any personal data the developer may hold - to remove your data you will usually need to request account deletion explicitly from the developer.

Billing stops for future periods but previously charged periods are generally non-refundable unless a refund is granted by Apple, Google or the developer. Keep confirmation of cancellation and check subsequent billing statements to ensure no further charges occur.

Will I get a refund?

Refunds for in-app subscriptions are handled differently depending on the purchase platform and circumstances. Purchases made through Apple's App Store or Google Play are subject to those platforms' refund policies; refunds are granted case-by-case for situations such as unauthorized purchases, billing errors, or technical faults that prevented access. You should first use the platform’s refund request process and provide receipts and supporting evidence.

If you bought directly from the developer, refunds depend on the developer’s policy and on applicable consumer-protection rules. Exceptional situations (e.g., unauthorized charges, major service failures) increase the chance of a refund; ordinary cancellations typically do not trigger pro-rated refunds unless the developer’s policy or a local law requires it. Always keep receipts, screen captures and correspondence to support a refund request.

Meteor plans and pricing

These prices are taken from the Canadian App Store listing for the Meteor app by Dr. André Schulz. Other services named "Meteor" (for example Meteor.js Galaxy hosting) are priced in USD and are not Canada‑specific.

Your consumer rights in Canada

Canadian consumer protection is primarily provincial, but there are federal resources and rules against unfair practices. You have rights against deceptive or unfair business practices; however, digital subscriptions purchased through app stores are often governed by the platform’s terms. If a subscription charge was unauthorized or fraudulent, or if the service materially failed to deliver as described, you can pursue refunds through the platform, the developer, and - if necessary - your bank or card issuer.

If you have difficulty resolving a dispute, you can contact provincial consumer protection offices or consult federal resources such as Industry Canada’s Office of Consumer Affairs and the Competition Bureau for guidance on misleading practices. For unresolved monetary disputes you may consider small-claims court in your province; timelines and limits vary by province.

Customer experiences

User experiences vary. Many people find cancelling in the App Store or Google Play straightforward when they use the correct account. Others report delays when requesting refunds or mixed responsiveness from developers. Cases involving unauthorized charges or clear technical failures tend to produce more favorable outcomes from platforms or banks, while simple change-of-mind cancellations are less likely to result in a refund.

Documentation and persistence help: users who keep receipts, screenshots and recorded correspondence typically have a smoother resolution path than those who cannot provide proof. If you escalate to your card issuer or a consumer protection office, clear documentation shortens processing time.

Documentation checklist

• Receipt or invoice from the App Store/Google Play (or developer), showing purchase date and amount
• Account identifier (Apple ID, Google account email, or developer account/email)
• Subscription name and last billing date
• Screenshots of subscription settings and any error messages
• Copies of email correspondence or support tickets
• Bank or card statement entry for the charge
• Proof of registered-mail delivery and return receipt if you sent a cancellation or complaint by post

Common mistakes

Common errors include assuming deleting or uninstalling the app cancels the subscription (it does not), cancelling the wrong account (many people have multiple Apple/Google IDs), and waiting until after an auto‑renewal occurs. Another frequent mistake is contacting an unrelated support channel or the wrong developer email, which delays resolution. Failing to keep proof of purchase or confirmation of cancellation makes refunds and disputes much harder to resolve.

Comparative recap

After cancelling

After you cancel, confirm the subscription status in your account settings and keep any confirmation emails or screenshots. Monitor your bank or card statements for one billing cycle to ensure no additional charges occur. If you requested a refund, note any case number and follow up if you do not receive a response within the stated timeframe.

Helpful resources: Apple’s support for subscriptions and refunds can be found at Apple Report a Problem. Google Play’s refund guidance is at Google Play refunds. For general consumer guidance in Canada see the Government of Canada’s Office of Consumer Affairs at Industry Canada - Office of Consumer Affairs and the Competition Bureau at Competition Bureau Canada.

Address

METEOR S.A.S. di Fabio Dell'Oglio & C., Via S. Anna 3, 31010 Mareno di Piave (TV), Italy