Cancellation service N°1 in Sweden
Contract number:
To the attention of:
Cancellation Department – Minecraft Realms
Söder Mälarstrand 43
SE-11825 Stockholm
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Minecraft Realms service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Minecraft Realms: Easy Method
What is Minecraft Realms
Minecraft Realms is Mojang’s official subscription service that provides private, persistent multiplayer worlds hosted by Mojang (for Java Edition) or Microsoft (for Bedrock/Realms Plus). It lets you invite friends to play on a server-sized world without running your own hardware, and can include access to curated Marketplace content depending on the plan.
How to cancel Minecraft Realms
- Microsoft Store (Windows/Xbox): Open the Microsoft Store app → Profile → Settings → Manage subscriptions → cancel Minecraft Realms. Alternatively visit account.microsoft.com/services. If you need help with charges, contact Microsoft Billing Support or see the guidance at Microsoft Q&A. Note: cancelling via the website may not stop charges if purchased through the Microsoft Store.
- Apple App Store (iOS): On iPhone/iPad open Settings → tap your name → Subscriptions → find Minecraft Realm → Cancel Subscription and confirm. For more detail see the community guide at blog.silverpc.hu.
- Google Play Store (Android): Open the Google Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions → locate Realms → Cancel Subscription and follow the prompts. See joinchargeback.com for steps.
- Web (minecraft.net): If you subscribed directly on minecraft.net, cancel from your account subscriptions on the site. Be careful: cancelling on the website will not stop charges for subscriptions purchased through app stores - identify the original purchase platform and cancel there. See related guidance.
What happens when you cancel
When you cancel a Minecraft Realms subscription, the subscription typically remains active until the end of the current paid period; you retain access for the remainder of that billing cycle. After the subscription expires it will not auto-renew and invited players lose access to the Realm unless you resubscribe. World data is usually retained for a time but may be deleted eventually - back up your world before cancelling if you want to preserve builds or maps. Re-subscribing generally restores previous access if the world is still available on Mojang/Microsoft servers.
Will I get a refund?
Minecraft Realms is a subscription service and is not typically eligible for full or partial refunds once service has been provided. Exceptions may apply if the service is faulty or inaccessible and the issue cannot be fixed; in those cases a refund or partial credit may be possible. For purchases through the Microsoft marketplace, accidental purchases may qualify for a full refund if reported very shortly after purchase (examples cite within 72 hours) - contact Minecraft Support and Microsoft billing to request help (see Microsoft Q&A). For general guidance on refund eligibility see factpie.com.
Minecraft Realms plans and pricing
| Plan | Price (CAD, est.) | Period | Features |
|---|---|---|---|
| Realms (Bedrock Standard) | ≈ C$5 - 6 / month (estimated) | Monthly | You + 2 players, Minecraft Marketplace access, 3 world slots; USD base price: US $3.99/mo |
| Realms Plus (Bedrock) | ≈ C$10 - 11 / month (estimated) | Monthly | You + 10 players, includes Marketplace Pass content catalog; USD base price: US $7.99/mo |
| Realms (Java Edition) | ≈ C$10 - 11 / month (estimated) | Monthly | You + 10 players, 3 world slots, community content; USD base price: US $7.99/mo |
Your consumer rights in Canada
Under Canadian consumer protection laws there is no single nationwide statutory 14‑day right to cancel digital subscriptions in all cases. Digital subscriptions may be non‑refundable once the service has begun, but provinces have different rules and protections. If a digital service is faulty, unavailable, or not as described you may have the right to redress, a repair, partial refund or other remedy depending on provincial consumer protection legislation and the facts of the case. Consider contacting your provincial consumer protection office for specifics.
Customer experiences
Reviews are mixed. Some players praise Minecraft and Realms for the creative, social and relaxing gameplay experiences and appreciate the convenience of hosted worlds. At the same time, many users report frustrations with account migration to Microsoft accounts, login problems, perceived low responsiveness from customer support, and difficulties with billing or subscription management - issues commonly raised on review sites such as Trustpilot (minecraft.net reviews, mojang.com reviews).
Documentation checklist
- Account email and username used for the subscription
- Order confirmation or receipt showing purchase date and amount
- Purchase platform (Microsoft Store, Apple App Store, Google Play, or minecraft.net)
- Transaction or order ID (from receipt or bank statement)
- Screenshots of subscription page, active subscription, or charges
- Copies of any previous support correspondence and case numbers
- World backup files (exported copy) if you want to preserve your world
Common mistakes
A frequent mistake is trying to cancel on the wrong platform - cancelling on minecraft.net will not stop charges if the subscription was purchased through the Apple App Store, Google Play or Microsoft Store. Another common error is not backing up worlds before the subscription expires and assuming the world will persist indefinitely. Users also sometimes contact the wrong support channel (e.g., contacting Mojang when the charge was processed by Microsoft) and expect an automatic refund for a subscription that has already delivered some service.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Microsoft Store (Windows/Xbox) | Refunds uncommon; accidental purchases may be refundable if reported quickly (examples cite ~72 hours) | Medium - cancel via Microsoft account or Store; may require Microsoft billing support |
| Apple App Store (iOS) | Refunds handled by Apple; possible but not guaranteed; use Report a Problem or Apple Support | Low - Medium - cancel in iOS Settings or via Apple support |
| Google Play Store (Android) | Refunds handled by Google Play; short‑window refunds possible; case‑by‑case thereafter | Low - Medium - cancel via Play Store subscriptions and request refund through Google Play |
| Web (minecraft.net) | Refunds unlikely if purchased through a store; refunds depend on merchant and circumstances | Low - cancel on the site if you subscribed directly; verify where billing was processed |
After cancelling
After you cancel, verify your billing statements to ensure no further charges appear. Back up your world before the subscription ends if you want to keep it. If you need help with billing or refunds, contact the platform that processed the payment (Microsoft, Apple, or Google Play). Useful links: Minecraft Support and account help at help.minecraft.net, Microsoft billing support via support.microsoft.com, Apple subscriptions help via support.apple.com, and Google Play subscriptions help via support.google.com/googleplay. If a formal written notice is required, consider sending it by registered mail.
Address
Send correspondence (recommendation: raccomandata A/R / registered/certified mail) to:
Mojang AB, Attn: Customer Service, Söder Mälarstrand 43, SE-11825 Stockholm, Sweden