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Cancel ROOSTER TEETH FIRST
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I hereby notify you of my decision to terminate the contract relating to the Rooster Teeth First service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rooster Teeth First: Easy Method
What is Rooster Teeth First
Rooster Teeth First (FIRST) was a paid membership that provided ad-free access, early content releases and member discounts for Rooster Teeth productions and services. The service offered monthly and platform-based subscriptions and was discontinued on May 15, 2024; some subscription management and refund processes differ depending on how you originally subscribed.
How to cancel Rooster Teeth First
- Web (RoosterTeeth.com): Sign in, go to your profile and open the Billing tab to cancel, or email contact@support.store.roosterteeth.com. Cancel before the renewal date to avoid the next charge. See the store terms: store.roosterteeth.com terms.
- Apple App Store (iOS/tvOS): Manage and cancel the subscription through your Apple ID subscription settings (Rooster Teeth cannot cancel App Store subscriptions for you). For guidance see Apple’s subscription support: Apple subscriptions.
- Google Play / Roku (Android or platform apps): Cancel through Google Play subscriptions or the Roku account subscription settings; Rooster Teeth cannot directly cancel those platform subscriptions. For help see Google Play support: Google Play subscriptions.
- If you have trouble after cancelling, contact Rooster Teeth support at contact@support.store.roosterteeth.com and keep supporting documentation (receipts, screenshots, billing statements).
What happens when you cancel
Cancelling prevents future automatic renewals; you will normally retain access until the end of the paid period you’ve already been charged for. If you cancel a platform subscription (Apple/Google/Roku), the platform controls the billing cycle and access period. Rooster Teeth may retain account data and subscription records per their policies; check your account settings or contact support if you need specific data deleted.
Will I get a refund?
Refunds are not guaranteed automatically. For web subscriptions through RoosterTeeth.com, Rooster Teeth stated they would refund unused time after the shutdown in some cases. There is no broad 14-day automatic refund rule; refund eligibility depends on the circumstance (unused term, exceptional situations). Reports show mixed outcomes - some users received refunds, while others experienced delays or denials and had to pursue disputes with their bank or card issuer.
Rooster Teeth First plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| FIRST (monthly, via app in Canada) | C$7.99 (user-reported) | Monthly | Ad-free access, early content, discounts (standard FIRST benefits) |
Your consumer rights in Canada
Canadian consumer protection does not automatically provide a 14-day cooling-off period for digital subscriptions unless the merchant explicitly offers one. However, you are generally entitled to a pro‑rated refund for any unused portion of a subscription term after service termination. If you cannot resolve billing or refund issues with the merchant, you may dispute the unauthorized or incorrect charge through your payment provider (bank or credit card issuer). Platform-based subscriptions (Apple, Google, Roku) are subject to those platforms’ policies and potential refund rights, which can differ from merchant policies.
Customer experiences
User feedback is mixed. Some customers praised Rooster Teeth support as responsive and helpful when issues arose. Other reports describe recurring billing after cancellation, cumbersome website cancellation flows (pop-ups, hidden unsubscribe options), and difficulties obtaining refunds. Merchandise-related complaints include quality concerns and returns processes that may require the customer to pay return shipping unless otherwise stated in the store’s return policy.
Documentation checklist
- Subscription confirmation (email or in-app receipt)
- Billing statements or card charges showing the subscription
- Screenshots of account Billing page and cancellation confirmation
- Support emails or ticket numbers
- App store receipts (Apple/Google) if applicable
- Order numbers for any store purchases and tracking numbers for returns
Common mistakes
Common errors include attempting to cancel on the website when the subscription was purchased through Apple or Google (those must be cancelled via the platform), missing the renewal date and therefore being charged for the next period, assuming refunds are automatic, and not keeping copies of receipts or cancellation confirmations. Some users also relied solely on email requests without collecting account screenshots or support ticket IDs, which made disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (RoosterTeeth.com) | Possible pro‑rated refund for unused time; some promises made after shutdown | Moderate - depends on support responsiveness |
| Apple App Store | Apple controls refunds; Rooster Teeth cannot directly issue refunds for App Store purchases | Moderate to High - must use Apple’s refund process |
| Google Play / Roku | Platform controls refunds; merchant cannot directly cancel or refund platform subscriptions | Moderate to High - must use platform support processes |
After cancelling
After you cancel, retain all documentation and monitor your bank or card statements for unexpected charges. If you subscribed on the web and believe you qualify for a pro‑rated refund, contact Rooster Teeth support at contact@support.store.roosterteeth.com and include your receipts and cancellation proof. For App Store or Google Play subscriptions, use the platform’s support pages: Request a refund from Apple, Request a refund from Google Play. If Rooster Teeth support does not resolve an unauthorized or incorrect charge, contact your payment provider to dispute the charge. Note the service shutdown date (May 15, 2024) when referencing unused time or refunds.
Address
Rooster Teeth Productions, LLC
1901 E 51st St, Austin, TX 78723, United States
If you send physical correspondence, use certified/registered mail (raccomandata A/R) for proof of delivery.