Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the 8Fit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation 8Fit: Easy Method
What is 8Fit
8Fit is a digital health and fitness subscription service that provides personalised workout plans, meal recipes and tracking tools through a mobile app and web interface. It is delivered as a recurring subscription (purchased via Apple App Store, Google Play, or directly on the web) and gives members access to the app content for the duration of the paid billing period.
How to cancel 8Fit
- Timing: you can cancel at any time, but you must cancel at least 24 hours before the end of your current billing period. Cancelling later will stop future renewals but your access will remain until the end of the paid period. See 8fit: cancel renewal.
- App Store (iOS/iPadOS): cancel via your Apple ID settings → Subscriptions. You cannot cancel an App Store subscription from inside the 8fit app. See 8fit: cancel via App Store.
- Google Play (Android): open the Google Play app → Profile → Settings → Subscription → select 8fit Pro → Cancel 8fit Pro → confirm “No, cancel my subscription.” See 8fit: cancel via Google Play.
- Web / Stripe (direct purchase or promotion): sign in on 8fit.com and stop auto‑renewal from Manage subscription on the web. Access continues until the subscription end date. See 8fit: cancel via web.
- If you prefer postal cancellation or need proof of delivery, send a registered letter (raccomandata A/R) to the company address listed below; include your account email and subscription details. Uninstalling the app does not cancel your subscription.
What happens when you cancel
When you cancel, auto‑renewal is turned off and no further billing will occur after the current paid period. You will retain full access to your paid content until the end of that billing period; cancelling does not immediately remove access. Your account and any stored settings or progress typically remain available for the duration of the subscription and until the company’s retention policies apply.
Will I get a refund?
8Fit’s stated policy: new subscriptions are eligible for a refund if requested within 14 days of the initial purchase; automatic renewals are not refundable. If you bought through the App Store, refund requests must be made to Apple and are subject to Apple’s policies. Note also the company announcement that, as of June 26, 2026, the service will stop renewing subscriptions - no action or refund is required for that planned discontinuation and you keep access until your paid term expires. See 8fit: refund policy and 8fit: service discontinuation.
8Fit plans and pricing
| Plan | Price (CAD) | How to buy |
|---|---|---|
| Monthly / Annual / Promotional plans | Varies | App Store (iOS), Google Play (Android), or 8fit.com (Stripe) |
Your consumer rights in Canada
Canadian consumer protection does not automatically guarantee a 14‑day cooling‑off period for digital subscriptions the way it often applies to physical goods. 8Fit voluntarily offers a 14‑day refund window for new subscriptions, but this is a company policy rather than a statutory right in every province. Digital content is often considered delivered once provided, limiting refundability; 8Fit’s 14‑day policy is a concession that aligns with reasonable expectations but may not override platform policies (Apple/Google) when purchases were made through them. The announced discontinuation (service ending renewals on June 26, 2026) means subscriptions will simply not renew; access remains until expiry and refunds are not being issued for that planned shutdown beyond the normal refund policy.
Customer experiences
Reviews are mixed. Many users praise 8Fit for good meal recipes, effective calorie and protein tracking, and responsive customer support in some cases. Conversely, recurring negative feedback cites difficulty cancelling subscriptions, perceptions of ongoing fees even after attempted cancellation, and experiences with slow or unhelpful support. Some reviewers have expressed concerns about account data exposure; if you have data‑security concerns, consider changing passwords and following platform guidance. See a sample of user feedback on Trustpilot.
Documentation checklist
- Purchase receipt or order confirmation showing date and payment method
- Account email and username used with 8fit
- Subscription source (App Store, Google Play, or 8fit.com / Stripe)
- Screenshots of subscription status or cancellation screens (if applicable)
- Cancellation confirmation email or screenshot, or registered‑mail tracking/receipt if you sent a letter
Common mistakes
Users commonly assume that uninstalling the app cancels the subscription - it does not. Another frequent issue is attempting to cancel via the wrong channel (for example, trying to cancel an App Store subscription inside the 8fit app instead of through Apple ID settings), which can delay or fail to stop renewals. Cancelling too close to the end of the billing cycle (less than 24 hours) can result in the payment for the next period being processed. Finally, failing to save or request a cancellation confirmation can make later disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple; subject to Apple policy (request via Apple) | Low - Medium (cancel in Apple ID settings; refunds depend on Apple) |
| Google Play (Android) | 8Fit offers refunds for new subscriptions within 14 days; automatic renewals not refundable | Low (cancel via Google Play → Subscriptions) |
| Web / Stripe (8fit.com) | Refunds for new subscriptions within 14 days per 8Fit policy; automatic renewals not refundable | Low - Medium (cancel via Manage subscription on 8fit.com) |
| Registered letter / postal notice | Same refund policy applies; letter provides proof and may help escalate | Medium - High (manual, slower; useful for formal notice) |
After cancelling
Keep your cancellation confirmation and check that auto‑renewal is turned off in the platform you used to subscribe. If you purchased through the App Store and want a refund, contact Apple; for web purchases contact 8Fit support and include your receipt and account details. For step‑by‑step cancellation and refund information, consult 8Fit’s help articles: How to cancel, Refund policy, and the company notice about ending renewals: Service discontinuation. If you have data‑security concerns, contact support and consider updating passwords for linked accounts.
Address
For registered‑mail notices or formal communications (if you choose to send one):
Urbanite Inc.
9450 SW Gemini Dr.
Beaverton, OR 97008
USA