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Cancellation service #1 in Canada
Sculpt Society is a digital fitness service offering on-demand workouts, live classes, and multi-week programs designed for strength and conditioning. It operates subscription plans (monthly and annual) and also sells merchandise and equipment through its online store.
Canceling a subscription stops future automatic renewals. In most cases you will retain access to membership content for the remainder of the period you have already paid for, but check your account confirmation for exact access end dates. Your account and profile information will remain subject to Sculpt Society's data and retention policies; review their terms or contact support if you need account deletion or data removal.
The Sculpt Society's stated policy is that they do not offer refunds for lack of use or for forgetting to cancel a membership. If your purchase was made through the Apple App Store or Google Play, refunds and disputes are handled through those stores' processes. For physical-store purchases (merchandise), returns are accepted within 14 days of delivery for a full refund minus shipping and return-label costs, provided activewear is unworn and tagged and equipment is unused in original packaging.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Plan | C$24.99/month | Monthly | Full access to all workouts, live classes, and programs |
| Annual Plan | C$179.99/year | Annual | Full access to all workouts, live classes, and programs (equates to < C$15/month) |
Canadian consumers may have protections such as a 14-day cancellation or cooling-off period for certain digital purchases under provincial consumer protection laws. However, Sculpt Society's published terms explicitly state no refunds for forgetting to cancel; that policy may conflict with statutory rights in some provinces. If you believe an auto-renewal occurred without adequate notice or without your consent, you can raise a dispute with your payment provider, request a chargeback from your bank or card issuer, and/or file a complaint with provincial consumer protection authorities. Keep records of communications, billing notices, and attempts to cancel.
Many members report positive results: workouts are described as intense, challenging, and community-focused, with users valuing the programs and support. On the other hand, some customers have complained about unexpected renewal charges and difficulty obtaining refunds. There are also reports of problems cancelling large coaching packages. These mixed experiences highlight the importance of cancelling before renewal, keeping proof of cancellation, and using the correct platform (website vs app store) when ending a subscription.
Frequent errors include cancelling after the renewal date (resulting in another charge), cancelling on the Sculpt Society website when the subscription is managed by Apple or Google (this does not stop app-store billing), assuming a website promo applies to an app-store subscription, and failing to save proof of cancellation or confirmation emails. Email notifications can go to spam - always verify cancellation status in your account settings and keep screenshots.
| Method | Refund | Difficulty |
|---|---|---|
| Website (Web) | No refunds for forgetting to cancel; refunds not generally provided for lack of use | Low - cancel in account settings before renewal |
| App Store / Google Play | Refunds handled by Apple or Google per their policies; website promos typically do not apply | Medium - must cancel within App Store / Google Play; re-subscribe on website to use promos |
After you cancel, monitor your email for a cancellation confirmation and check your bank or card statements to ensure no further charges. If charges post after you cancelled, contact Sculpt Society support and your payment provider promptly. For app-store subscriptions, use Apple or Google support for refunds or disputes. Helpful resources: Sculpt Society homepage and support pages, Apple subscription support, and Google Play subscription support. If you need to escalate, keep your documentation and consider filing a dispute with your card issuer or a complaint with your provincial consumer protection office.
Helpful links: Sculpt Society, Manage Apple subscriptions, Manage Google Play subscriptions.
The Sculpt Society, LLC
8023 Beverly Blvd, #1170
Los Angeles, CA 90048
United States
If you send a cancellation letter for proof, use registered mail (raccomandata A/R) and keep the receipt/tracking number as evidence of delivery.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Jacob Bouchard
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.