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I hereby notify you of my decision to terminate the contract relating to the Absolute service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Absolute: Easy Method
What is Absolute
Absolute (Absolutex srl) is a company that provides software and/or subscription services to customers; the specific features, billing model and support channels depend on the product you purchased. This guide explains how to cancel an Absolute subscription from the perspective of a consumer in Canada and what to expect after cancellation.
How to cancel Absolute
Cancellation routes vary by product and how you subscribed (website, app store, reseller). Before cancelling, check your account page and the Terms of Service or subscription confirmation for any instructions or notice periods. For a written cancellation that creates a clear legal record, send a registered letter with return receipt (the “raccomandata A/R” method commonly used for formal communications); include your account details, the date you want the cancellation to take effect, and a request for written confirmation.
- Steps:
- Log into your Absolute account and look for a “Manage subscription” or “Cancel subscription” option. Follow the on-screen instructions and save screenshots or confirmation emails.
- If no online cancel option exists, contact support by the official channels listed on your purchase receipt or the product website and request cancellation in writing; ask for a confirmation number or email.
- For a formal written notice, send a registered letter with return receipt to: Absolutex srl - Via Riviera Maestri del Lavoro, 20/2, 35127 Padova (PD). Include your full name, account identifier/email, date of request and desired termination date.
- If you were billed through a third party (app store, reseller, corporate purchaser), cancel through that third party’s process and keep records.
What happens when you cancel
After cancellation, access to the service usually ends either immediately or at the end of the current paid period, depending on the terms you agreed to. Automatic renewals will stop for future billing cycles once the cancellation is processed. Your account data may be retained for a period stated in Absolute’s privacy policy and Terms of Service; some data may be deleted after a retention period or after you request deletion under applicable privacy law.
Keep documentary proof of the cancellation (screenshots, support emails, registered-letter receipt). These will help if the subscription continues to be billed or if there is a dispute about the cancellation date.
Will I get a refund?
Refund eligibility depends on Absolute’s stated refund policy, the type of plan you purchased, the payment method, and provincial consumer rules. Many subscription providers do not refund for partial billing periods but may refund in cases of billing errors, duplicate charges, or material service failures. If you believe a charge is incorrect, raise the issue promptly with Absolute and, if necessary, with the payment provider (credit card company or bank).
Exception examples that often lead to refunds: clear billing mistakes, double charges, or agreed service credits for outages. If Absolute refuses a refund you believe is justified, you can consider a chargeback through your card issuer or a complaint to the relevant provincial consumer protection office; keep records of all correspondence.
Absolute plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Basic | Varies | Varies |
| Standard | Varies | Varies |
| Premium | Varies | Varies |
Your consumer rights in Canada
Consumer rights for subscriptions in Canada are governed primarily by provincial consumer protection statutes and contract law; there is no single federal cancellation rule that covers all subscriptions. Your rights depend on the province or territory where you live and the specific contract terms. Common protections include requirements for clear disclosure of renewal terms, the right to cancel under certain circumstances, and recourse for unfair practices.
For privacy and data concerns, the Office of the Privacy Commissioner of Canada oversees federal privacy obligations; provincial privacy laws may also apply. For billing disputes, banks and credit card networks provide dispute-resolution channels. If you need help, contact your provincial consumer protection agency or file a complaint with the Competition Bureau or privacy authorities as appropriate.
Customer experiences
User reports for subscription services like Absolute typically show a mix: some customers complete cancellation online quickly and receive prompt confirmation, while others report delays when no clear self-serve option exists or when support responses are slow. Refund outcomes vary - many customers obtain refunds only in narrow circumstances such as billing errors or within a short window after purchase. Documented communication and persistence often improve results.
Documentation checklist
- Account identifier (email, username) and order/invoice numbers
- Copy of Terms of Service or subscription confirmation
- Proof of payment (credit card statement, PayPal receipt)
- Copies/screenshots of cancellation attempts and any confirmation messages
- Registered letter tracking and return-receipt (if used)
Common mistakes
Common errors include assuming cancellation through the app store or reseller is handled by the provider, failing to record confirmation of cancellation, and missing renewal cut-off periods. Example: cancelling an app account but not cancelling the subscription through the app store can result in continued charges. Another common mistake is not verifying whether the subscription was purchased by a workplace or family account - cancellation must then be performed by the account owner who made the purchase.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account portal | Possible (depends on terms) | Low |
| Email or support ticket | Possible but slower | Medium |
| Registered letter (recommended for record) | Possible for disputes; formal evidence | Medium - High |
| Third-party billing (app store/reseller) | Depends on third party rules | Medium |
After cancelling
After you cancel, confirm that billing has stopped by checking recent statements and the subscription status in your account. If charges continue, escalate with Absolute (support channel), your payment provider (request a dispute or chargeback if appropriate), and your provincial consumer protection office if unresolved. For data removal or privacy concerns, request account deletion in writing and reference applicable privacy laws.
Helpful resources: Government of Canada - Consumer information, Office of the Privacy Commissioner of Canada, Competition Bureau Canada.
Address
Absolutex srl - Via Riviera Maestri del Lavoro, 20/2, 35127 Padova (PD)