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Cancellation service #1 in Canada
Artworkout (sometimes presented as ArtWorkout) is a mobile and web drawing-training service that offers guided lessons and a game-like trainer to help users practice and improve drawing skills. The service sells access to “PRO” content via in‑app subscriptions on iOS and Android and also offers web-based access, with most subscription management and payments handled by the platform used to buy the subscription (Apple App Store, Google Play, or a web payment provider).
When you cancel a platform-managed subscription (Apple or Google), future automatic renewals stop at the end of the current paid period; you normally keep access until the period expires. Because ArtWorkout indicates subscriptions are managed by Apple/Google or the payment provider, the developer typically cannot remove or extend access for you after cancellation. Data such as progress or account information is usually retained by the service according to its privacy/terms; if you want data removed, you must follow the app’s privacy/account deletion process or contact support as specified in the app or Terms.
ArtWorkout’s Terms state that the developer does not handle refunds directly for platform purchases. For iOS purchases, refunds are handled exclusively by Apple per Apple’s policies; ArtWorkout cannot directly issue refunds for App Store purchases. Google Play has its own refund policy and processes for Android purchases and refunds must be requested through Google Play. For purchases made on the web, refunds depend on the payment provider and the merchant’s policy; ArtWorkout’s Terms do not promise a universal 14‑day refund right and user reports show some customers have been unable to obtain refunds after trials or cancellations. If you believe a charge was unauthorized, you may also dispute it with your bank or request a chargeback, but follow bank/card issuer guidance and provide documentation.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| PRO Weekly | ≈ C$9.45 | Weekly | Full access to PRO lessons (game-like drawing trainer) |
| PRO Monthly | ≈ C$14.00 | Monthly | Full access to PRO lessons |
| PRO 3‑Months | ≈ C$35.00 | 3 Months | Full access to PRO lessons |
| PRO Annual (low tier) | ≈ C$56.00 | Annual | Full access to PRO lessons |
| PRO Annual (high tier) | ≈ C$112.00 | Annual | Full access to PRO lessons |
Artworkout’s Terms state nothing in them limits statutory consumer rights under Canadian law. Canadian consumers retain rights under federal and provincial consumer protection laws, including avenues to dispute unauthorized transactions and to seek remedies where services are misrepresented. Because subscriptions are processed by Apple or Google in most cases, you also have the option to use Apple’s or Google’s refund/dispute processes (subject to those platforms’ policies). If you suspect fraud or an unauthorized charge, you can contact your card issuer or bank to request a dispute or chargeback in accordance with your card network’s rules and your bank’s procedures.
User feedback is mixed. Many beginners praise ArtWorkout for being user‑friendly, enjoyable, and helpful for improving basic drawing skills; reviewers often note it is creative and smooth to use for casual practice. On the negative side, users frequently report technical issues (crashes, progress glitches), repetitive content or limited depth in anatomy lessons, and a strong paywall that leaves little free content. Several users have reported unexpected or unauthorized charges and difficulties obtaining refunds, which has been a prominent point of complaint in community posts.
Common errors include trying to cancel inside the ArtWorkout app when the purchase was handled by Apple or Google (the developer cannot cancel platform subscriptions for you), missing the App Store’s 24‑hour cutoff for cancelling before renewal, and cancelling the wrong account (e.g., using a different Apple ID/Google account than the one used for purchase). Another frequent problem is not saving receipts or purchase confirmations, which makes refunds or disputes harder to pursue. If you bought via the web but only check app stores, you may miss the provider used for billing and therefore the correct cancellation route.
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store (iOS) | Refunds handled by Apple; request via Apple Support / Purchase History | Low - Medium (Apple process is clear but subject to Apple's policies) |
| Google Play (Android) | Refunds handled by Google Play; request via Google Play Help / Purchase History | Low - Medium (Google process applies and is subject to Google’s policies) |
| Web / Direct payment processor | Depends on the payment provider and merchant policy; ArtWorkout generally does not issue refunds directly | Medium - High (varies by processor and merchant; may require bank dispute) |
After you cancel, keep copies of receipts and cancellation confirmation, monitor your bank or card statements for further charges, and check that your subscription status shows “Cancelled” or “Expires on [date]” in Apple/Google account settings. If you need a refund or see an unauthorized charge, use Apple or Google support portals for platform purchases or contact your card issuer for a dispute/chargeback if necessary. For developer-specific guidance, refer to the ArtWorkout Terms: Artworkout Terms, and for community reports and experiences see: user forum thread. For chargeback guidance see: chargeback info.
Artworkout - no physical address located. If you must contact the developer, use the support/contact methods listed in the app or the Terms page: Artworkout Terms. If you need further help disputing charges in Canada, contact your card issuer or provincial consumer protection office for advice.
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Written by Lucas Lee
Former postal advisor · 3 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 3 years to demystify legally binding mail for everyday users.