Serviço de cancelamento N.º 1 em United Kingdom
Senhora, Senhor,
Notifico através desta a minha decisão de pôr termo ao contrato relativo ao serviço Bodyfx.
Esta notificação constitui uma vontade firme, clara e inequívoca de cancelar o contrato, com efeito na primeira data possível ou de acordo com o prazo contratual aplicável.
Solicito que tome todas as medidas úteis para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a boa tomada em conta deste pedido;
– e, se for o caso, transmitir-me o extrato final ou a confirmação de saldo.
Este cancelamento é-lhe dirigido por correio eletrónico certificado. O envio, a datação e a integridade do conteúdo estão estabelecidos, o que faz dele um escrito comprovativo que responde às exigências da prova eletrónica. Dispõe portanto de todos os elementos necessários para proceder ao tratamento regular deste cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e de liberdade contratual.
De acordo com as regras relativas à proteção de dados pessoais, solicito também:
– que elimine todos os meus dados não necessários às suas obrigações legais ou contabilísticas;
– que encerre qualquer espaço pessoal associado;
– e que me confirme a eliminação efetiva dos dados segundo os direitos aplicáveis em matéria de proteção da vida privada.
Conservo uma cópia integral desta notificação assim como a prova de envio.
Cancellation Bodyfx: Easy Method
What is Bodyfx
BodyFX is a brand and treatment offering focused on body contouring, fat and cellulite reduction using radiofrequency and related technologies; it is offered both as an at-clinic procedure (sold per session or in packages) and as a subscription-based digital service for workout programs and content on bodyfx.com. Offerings, prices and customer service experiences vary by clinic and by the online subscription product.
How to cancel Bodyfx
- There is no in-app cancel button for BodyFX subscriptions; to avoid automatic renewal (including free trials) you must notify BodyFX before the current term expires by contacting support by email or live chat. Send a clear cancellation request that includes your account details and order/subscription number. Once submitted, cancellations are processed manually and your subscription may remain active until support completes the request.
- For formal proof of delivery in unresolved cases, consider sending a registered, return‑receipt letter (e.g., raccomandata A/R) to the company’s formal address (see "Address" below); keep copies of all correspondence and delivery receipts.
What happens when you cancel
After a cancellation request is received, BodyFX may stop future renewals but your current access may continue until the request is processed manually. Access to digital content can remain available through the paid period; automatic renewals should cease once the cancellation is processed. Billing may still appear if the request is delayed or not processed properly, so monitor your statements. Account data and purchase records are normally retained according to the service’s terms - if you need data removed, request data deletion explicitly when you cancel.
Will I get a refund?
BodyFX’s stated policy for products bought on their website includes a 30‑day money‑back guarantee (less shipping and handling) for eligible product returns after inspection. For memberships and subscriptions, refunds depend on the terms at purchase; some users report that refund requests - especially for unused memberships - have been ignored or denied despite following procedures. If you are within the 30‑day window and meet the return requirements, submit the return and refund request with proof of purchase and follow the vendor’s return instructions closely.
Bodyfx plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Single session (Iris Beauty Solution, Vancouver) | C$199.00 | Per session | fat & cellulite reduction, 40-minute treatment covering ~10×10 cm area |
| Sale price (Iris Beauty Solution, Vancouver) | C$149.25 | Per session (sale) | same as above, limited time |
| One area per session (VIVA Laser & Skin, Calgary) | C$175.00 | Per session | targets one area (5 - 7% reduction), radiofrequency contouring |
| 6‑session package, one area (VIVA Laser & Skin, Calgary) | C$750.00 | Package of 6 sessions | bulk pricing for one area |
| 10‑session package, one area (VIVA Laser & Skin, Calgary) | C$950.00 | Package of 10 sessions | bulk pricing for one area |
| Two areas per session (VIVA Laser & Skin, Calgary) | C$275.00 | Per session | treats two areas |
| 6‑session package, two areas (VIVA Laser & Skin, Calgary) | C$1,600.00 | Package of 6 sessions | bulk pricing for two areas |
| BodyFX EXPRESS (AdS Aesthetics, Vancouver) | C$150.00 | Per session (approx. 20 min) | 1 zone (~4×8") treatment |
| BodyFX SIGNATURE (AdS Aesthetics, Vancouver) | C$250.00 | Per session (approx. 40 min) | 2 zones |
| BodyFX PLATINUM (AdS Aesthetics, Vancouver) | C$325.00 | Per session (approx. 60 min) | large area |
| BodyFX (per area, Aspire Care Clinic) | C$300.00 | Per session | starting price per area |
| BodyFX (SpaMedica, Toronto) | C$699.00 | Per session (starting) | single-zone treatment |
| 4‑zones, 8 sessions package (Freedom Medi-Spa) | C$4,784.00 (regular), discounted to C$2,870.40 | Package of 8 sessions (4 zones) | 40% discount applied |
Your consumer rights in Canada
Under Canadian consumer protection laws, digital subscription services must provide clear cancellation mechanisms and honour applicable refund rights, especially within cooling‑off periods. The absence of a self‑service cancellation option or poor responsiveness may contravene provincial consumer protection statutes. If BodyFX does not honour cancellation or refund promises, Canadian consumers can escalate to their provincial consumer protection office, file complaints with federal consumer services, or pursue a chargeback through their credit card provider where terms are not honoured.
Customer experiences
Reviews are mixed. Many users praise the variety and quality of workout/content programs and report positive customer service experiences when support responds. However, a significant number of consumers report serious difficulties cancelling subscriptions, continued billing after cancellation requests, slow or no responses from support, and challenges obtaining refunds - particularly for unused memberships. These mixed reports suggest outcomes vary by case and how thoroughly consumers document and follow up their cancellation and refund requests.
Documentation checklist
- Order number or subscription ID, purchase confirmation or receipt, screenshots of account/subscription status, copies of emails or live chat transcripts, timestamps of calls, bank/credit card statements showing charges, any support ticket numbers, and proof of registered mail delivery (if sent).
Common mistakes
Many consumers assume an in‑app cancel function exists - it does not for BodyFX subscriptions, so relying on the app leads to continued billing. Others cancel verbally without follow‑up documentation; without written confirmation or ticket numbers, cancellations are harder to prove. Waiting until after the renewal date to request a refund increases difficulty. Finally, not keeping records of correspondence or registered‑mail receipts removes key evidence needed for escalations or chargebacks.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email / Live chat | Possible under 30‑day policy; many users report refunds ignored or denied | High (manual processing, reports of slow/unresponsive service) |
| Registered mail to company address (formal notice) | Can strengthen case for refunds or disputes if support is unresponsive | Moderate (provides proof of delivery but requires extra steps) |
| In‑app | Not available | Not applicable (no self‑service cancel button) |
After cancelling
After you submit a cancellation request, monitor your account and bank/credit card statements for charges. If charges continue after reasonable processing time, escalate to your credit card provider to dispute unauthorized renewals and submit any documentation you have. You may also file a complaint with provincial consumer protection offices. For BodyFX terms and refunds, see the company’s terms page and public review threads to understand common issues: BodyFX terms & conditions, user complaints and reviews, and aggregated reviews such as Trustpilot. For Canadian consumer guidance see Government of Canada - consumers.
Address
For formal cancellation letters or registered mail, send to:
BODY‑FX LIMITED
The Grange, High Street 100
London N14 6TB
United Kingdom
Consider sending by registered mail (e.g., raccomandata A/R) and retain the return receipt as proof of dispatch.