Cancellation service N°1 in China
Contract number:
To the attention of:
Cancellation Department – Daily Yoga
22nd Floor, Rong Cheng Yun Gu Building B, No.57 Keji 3rd Road
710075 Xi’an
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Daily Yoga service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Daily Yoga: Easy Method
What is Daily Yoga
Daily Yoga is a mobile and web-based app that offers guided yoga classes, plans, and tracking tools. It provides free content alongside premium subscriptions that unlock full programs, courses, and features across iOS, Android (Google Play) and web/Direct purchases.
How to cancel Daily Yoga
- App Store (iOS): If you purchased via Apple, open your iPhone/iPad Settings or the App Store > your Apple ID > Subscriptions and cancel there. Daily Yoga cannot cancel App Store subscriptions for you. Deleting the app does not cancel the subscription. Cancel at least 24 hours before the period ends to prevent renewal.
- Google Play Store: If you purchased via Google Play, open the Google Play Store app > Profile > Payments & subscriptions > Subscriptions and cancel there. Daily Yoga cannot cancel Google Play subscriptions. Deleting the app does not cancel the subscription. Cancel at least 24 hours before the period ends to prevent renewal.
- Web / Direct (DailyYoga.com or similar): If you subscribed directly on the website (not through App Store/Google Play), open the Daily Yoga app and go to Me → Settings → Cancel Subscription, or cancel via your account page on the Daily Yoga website if available. Cancellation stops future renewals; access typically remains until the end of the paid period.
- If you need a formal receipt of cancellation delivery, consider sending written notice by registered mail with return receipt to the company postal address.
What happens when you cancel
When you cancel a subscription, future automatic renewals stop but you typically retain access to premium content until the end of the paid billing period you already paid for. Cancelling via your platform (Apple/Google/web) is distinct from deleting the app - deleting the app does not stop billing. Account data and any saved progress remain subject to Daily Yoga's data and retention policies; cancelling does not necessarily delete your account unless you request account deletion through the app or support channels.
Will I get a refund?
Daily Yoga’s terms state that premium access is considered consumed at purchase and refunds are generally not available. Exceptions may be made at Daily Yoga’s discretion or as required by law. Purchases through the App Store must be refunded (if at all) through Apple - Daily Yoga cannot issue App Store refunds. For Google Play, website, or PayPal purchases, refunds may be permitted under limited conditions; Daily Yoga’s policy notes possible deductions (for example, transaction fees of up to 50% and charges for used premium days) and typically disallows refunds after 30 days. Lifetime, gift, or promotional purchases are generally not eligible.
If you bought directly from the website and a money-back option was explicitly offered at checkout, there may be a 30‑day refund window; in some programs this requires completing at least 15 consecutive days of the offered program and providing proof (screenshots of completed sessions). Otherwise, refunds are rare and often require company approval or legal/regulatory intervention.
Daily Yoga plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Yoga for beginners | $94.99 USD | N/A | As listed |
| Silver Pro Yearly | $51.99 USD | Yearly | As listed |
| Gold Pro - Yearly | $66.99 USD | Yearly | As listed |
| Gold Pro Membership | $94.99 USD | N/A | As listed |
| Annual Premium Special | $66.99 USD | Yearly | As listed |
| No.1 Yoga App since 2012 | $88.99 USD | N/A | As listed |
| Silver Pro Monthly | $16.99 USD | Monthly | As listed |
| 12-Month Premium with Discount | $69.99 USD | Yearly | As listed |
| Daily Yoga Subscription (One-Year) | $49.99 USD | Yearly | As listed |
Your consumer rights in Canada
Under Canadian consumer protection laws, you have the right to clear cancellation procedures and protection from unfair business practices. A blanket “no refunds” policy can conflict with provincial consumer protection rules in certain circumstances. You also retain the right to dispute unauthorized or incorrect charges with your bank, credit card issuer, or PayPal. If charges continue after you have followed the correct cancellation steps, that could be an enforceable unfair practice under Canadian law; you can escalate to your provincial consumer protection agency or the federal Financial Consumer Agency of Canada for guidance.
Customer experiences
Public reviews show a number of negative reports: many users say cancelling has been difficult and that charges continued despite cancellation attempts, with support unresponsive in some cases. Several reviewers report duplicate or multiple charges and having to use PayPal or bank disputes to recover money, including Canadian customers who describe persistent billing problems. There are fewer publicly noted positive stories in the verified feedback, though some users successfully manage cancellations and refunds through the App Store, Google Play, or their payment providers when policies allow.
Documentation checklist
- Subscription confirmation or receipt (email or in-app purchase record)
- Proof of payment (credit card or PayPal transaction ID and statement lines)
- Screenshots showing the subscription source (App Store/Google Play/web) and purchase date
- Confirmation of cancellation (screenshots of cancelled status or cancellation confirmation email)
- All communications with Daily Yoga support (emails, in‑app messages) saved with dates
- If claiming the web money-back guarantee: screenshots proving completion of required days/sessions
Common mistakes
Common errors include deleting the app and assuming billing has stopped - deleting the app does not cancel App Store or Google Play subscriptions. Another frequent mistake is not verifying where the subscription was purchased; refunds and cancellations must be handled through the original platform (Apple, Google, Daily Yoga website). Users also sometimes cancel too close to the renewal time; Daily Yoga’s guidance requires cancellation at least 24 hours before period end. Finally, not saving receipts, transaction IDs or cancellation confirmations makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple only; Daily Yoga cannot issue App Store refunds. Contact Apple for refund requests. | Moderate - cancel via Apple subscriptions; refunds depend on Apple policy. |
| Google Play Store | Refunds handled by Google Play; Daily Yoga cannot issue Google Play refunds. Contact Google for refund requests. | Moderate - cancel via Google Play subscriptions; refunds depend on Google policy. |
| Web / Direct (DailyYoga.com) | Generally no refunds; limited 30‑day money-back program may apply if offered at checkout and proof requirements are met; otherwise refunds are at company discretion. | Variable - cancellation through app/account is straightforward, but obtaining refunds can be difficult per policy and user reports. |
After cancelling
After you cancel, confirm the cancellation status in the platform where you purchased (Apple ID subscriptions, Google Play subscriptions, or Daily Yoga account page). Save screenshots or emails that show the subscription is cancelled and the date access ends. Monitor your bank or card statement for any unexpected charges in the next billing cycle. If unauthorized or continuing charges occur despite proper cancellation, contact your payment provider (bank, credit card company or PayPal) to dispute the charge and supply the documentation checklist items. For platform-specific help: see Apple support for subscriptions, Google Play help for subscriptions, and Daily Yoga’s website or support channels for web purchases.
Useful links:
Google Play - cancel or change a subscription
PayPal disputes & help (Canada)
Financial Consumer Agency of Canada
Daily Yoga reviews (Trustpilot Canada)
Address
If you need to send written notice or a registered letter, you can use the following postal address (registered mail with return receipt recommended for proof of delivery):
22nd Floor, Rong Cheng Yun Gu Building B, No.57 Keji 3rd Road, Gaoxin District, Xi’an, Shaanxi, China, 710075