Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Evolution Fitness
S4R 7M2 Regina
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Evolution Fitness service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Evolution Fitness: Easy Method
What is Evolution Fitness
Evolution Fitness operates fitness clubs and related services in Canada; offerings include standard gym memberships (for example, locations in Regina, SK), boutique studio classes (e.g., Evolution - Fitness & Lagree in Vancouver), and related online/in-app services (marketed under names such as Evolve for digital subscriptions and programs). Specific policies, membership lengths and prices vary by location and product.
How to cancel Evolution Fitness
- Confirm which product you have: (a) a physical gym membership (e.g., Regina), (b) a studio/class package (e.g., Vancouver Lagree), or (c) an online/in-app subscription (Evolve). Cancellation method depends on which one you purchased.
- For a Regina gym membership: the publicly reported requirement is written notice. Prepare a signed cancellation letter referencing your membership number and the address on your agreement, and send it to the club address listed on your membership paperwork. Members report the club expects 30 - 60 days’ notice and that mailing by tracked/certified post is recommended to prove delivery.
- For the Vancouver studio (Fitness & Lagree): publicly available information emphasizes online or in-app class usage but does not post a clear membership-cancellation process. If you hold a studio membership, check your membership agreement or contact the studio directly for the required written notice or online option.
- For Evolve/online subscriptions: if you subscribed on the service website, cancel through your account settings on the site; if you subscribed through Apple App Store or Google Play, cancel the subscription in your Apple or Google account (store-managed subscriptions must be cancelled through that store).
- When sending written notice, include your full name, membership number, date you want the membership to end, and a request for written confirmation of cancellation and final billing date. Use tracked or certified mail and keep copies of all documents and proof of delivery.
What happens when you cancel
When a cancellation is accepted, access is normally maintained until the end of the notice or billing period specified in your membership agreement. Auto-renewal should stop after the effective cancellation date; however, members have reported cases of billing continuing despite requests, so obtaining written confirmation and proof of delivery is important. Data retention and account deletion follow the business’s privacy and terms policies - check your member account settings or contact customer support for specifics on data removal.
Will I get a refund?
Refund entitlement depends on the product and the terms you agreed to. For Evolution Fitness (Regina) membership terms available online state “no refunds and no cancellations” for memberships and class packages, and customers have reported difficulty obtaining refunds. Evolve (the online/in-app service) also states no refunds or credits for unused subscription periods, accidental purchases, or medical reasons unless required by law. Local consumer protection laws can create exceptions; if you believe the terms conflict with statutory rights (for example, certain cooling-off or unsolicited contract rules), you may have grounds to request a refund or complaint resolution through a consumer protection office.
Evolution Fitness plans and pricing
| Plan | Price (bi‑weekly) | Commitment | Enrollment Fee | Features |
|---|---|---|---|---|
| No Commitment Membership | C$42.99 | No commitment | C$37.50 + GST | 1 Free coaching session; Multi‑Club Access; Steam Room/Sauna; Locker Rooms; Cardio & Strength; Theraguns & Wave Rollers; Tanning; Hydro Massage; Unlimited Group Classes |
| 1‑Year Select Membership | C$30.99 | 1‑Year agreement | C$37.50 + GST | Same amenities as above; advertised savings (C$438) |
| 2‑Year Select Membership | C$26.99 | 2‑Year agreement | C$37.50 + GST | Same amenities as above; advertised savings (C$832) |
All prices listed are exclusive of GST and apply to Evolution Fitness locations in Regina as reflected in public listings. Verify current pricing and fees on your membership agreement.
Your consumer rights in Canada
Canadian federal and provincial consumer protection laws may give you rights that supplement or override contract terms. Examples include protections for unsolicited services, certain digital purchases, and statutory cooling-off periods in specific situations. The company’s terms may state “no refunds,” but those terms do not always override statutory rights. Check the legislation for your province (for example, British Columbia’s Business Practices and Consumer Protection Act) and consider contacting your provincial consumer protection office if you believe lawful rights are being denied. Keep documentation of communications and proof of delivery when you submit cancellation requests.
Customer experiences
Public reviews and consumer reports show a mixed picture. Some unrelated Evolution-branded programs (for example, The Evolution Program by Alex Mendoza) receive strong praise for coaching and results. For Evolution Fitness (Regina) specifically, multiple complaints on consumer sites report difficulty cancelling, unexpected ongoing billing despite cancellations, long notice periods (30 - 60 days), and unsatisfactory customer service responses. Evolve (online) users report straightforward self-service cancellation when done through the website or app store, but no refunds once a subscription period has been charged.
Documentation checklist
- Printed or digital copy of your membership agreement (showing terms, notice period, and address).
- Your membership number and personal ID used for account verification.
- Signed cancellation letter stating desired end date and request for written confirmation.
- Proof of delivery (tracked/certified mail receipt) or screenshots of online cancellation confirmation.
- Copies of any emails, chat logs or billing statements showing charges you dispute.
Common mistakes
Common errors include assuming a phone call or email is sufficient when the agreement requires written notice, not keeping proof of delivery for mailed cancellations, failing to reference the membership number or correct account details in the cancellation request, and cancelling via an app store without cancelling the club-managed direct debit or bank authorization. Another frequent mistake is not checking the exact notice period in the membership agreement - members often report 30 - 60 day notice windows that can cause unexpected extra billing if not allowed for.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Regina gym (written mail to club) | No refunds stated in terms; refunds reported as rarely provided | High - members report long notice periods and billing issues |
| Vancouver studio (Fitness & Lagree) | Not publicly specified; check membership agreement | Varies - online class information public but cancellation process not clearly posted |
| Evolve (online/in‑app) | No refunds for unused time per terms; exceptions only as required by law | Low to medium - website or store-managed cancellations are standard; refunds not provided |
After cancelling
After you submit your cancellation, expect to receive written confirmation if the club processes it. If you do not receive confirmation within the stated notice period, follow up immediately with proof of your original cancellation. If billing continues after a processed cancellation, contact your bank or card issuer to dispute unauthorized charges and consider filing a complaint with local consumer protection authorities. For reference material and to check reported policies, see the club’s online terms and consumer reports: Evolution Fitness terms (evolutionfitnessstudio.ca), consumer complaints summary (ca.fitfit.fitness), and Evolve terms (evolvefitness.app).
Address
Use the mailing address shown on your membership agreement. If you do not have a specific street address on your paperwork, members have been advised to send written cancellation by tracked/certified mail to the club location in Regina, Saskatchewan (postal codes used in membership guidance include S4R 7M2 or S4V 3L9). Always retain proof of posting and delivery and request written confirmation of cancellation from the club.