Cancellation Fitness Unlimited: Easy Method

What is Fitness Unlimited

Fitness Unlimited is a chain of health clubs offering gym facilities, classes, and childcare services in Canada. The company’s Canadian site lists membership terms, amenities, and billing practices but generally does not publish specific CAD pricing online.

How to cancel Fitness Unlimited

For members in Canada, the club’s Canadian membership page states that monthly memberships can be cancelled with written notice and that fixed 1‑ or 2‑year terms convert to month‑to‑month at term end. There are several accepted delivery methods for cancellation notices; below are practical steps you can follow to ensure your cancellation is received and processed.

• Prepare a written cancellation notice that includes your name, membership number (or account details), the date you want the cancellation to take effect, and a clear statement that you are cancelling your membership.
• If you have a fixed term, confirm the term end date and indicate whether you want the cancellation to take effect at the end of the term or on the next billing cycle after conversion to month‑to‑month.
• Deliver the notice in one of the accepted ways: in person at the Member Service Desk; by certified or registered mail to Fitness Unlimited Health Club, Maple Ridge (use registered/certified mail for proof); via email to jcedrone@fitnessunlimited.com; or through the online membership cancellation form on the club’s website.
• Keep copies of everything: the signed notice, a photo or printed copy of any online form confirmation, certified mail receipts or tracking numbers, and any emailed acknowledgements.
• Allow the applicable written‑notice period to elapse before the next billing date - see the “What happens when you cancel” section below for timing specifics and recommended buffer time.

What happens when you cancel

According to the Canadian membership information, a one‑month written notice is required for monthly memberships and is effective from the next bill date; fixed 1‑ or 2‑year terms convert to month‑to‑month when the term ends, after which the same cancellation notice requirement applies. Some non‑Canadian club policy pages reference a 15‑day written‑notice requirement; to avoid disputes, provide at least one month’s notice and use a verifiable delivery method. Cancellation stops future billing beginning on the effective cancellation date; you retain access through the end of the paid/billed period unless the club states otherwise. Retain records of your cancellation and watch subsequent bank/credit card statements to confirm charges stop.

Will I get a refund?

Fitness Unlimited’s Canadian membership information does not promise refunds of dues already charged: cancellation generally stops future billing but does not refund past payments. There is no published 14‑day cooling‑off refund for membership dues on the Canadian site. If you believe you are owed a refund (for example, because of double billing, a cancelled pre‑authorized payment not honoured by the club, or an explicit contractual promise), document the issue and contact the club first; if unresolved, you can raise the matter with your payment provider, bank, or provincial consumer protection office. Provincial rules vary and may allow exceptions in specific circumstances.

Fitness Unlimited plans and pricing

Your consumer rights in Canada

Consumers in Canada are protected by provincial and federal consumer protection laws which require clear disclosure of contract terms and fair billing practices. Rights and remedies vary by province: some provinces have specific rules about gym and fitness contracts, cooling‑off periods, or prohibited contract terms; others rely on general contract and consumer protection statutes. If you suspect unfair billing, unclear cancellation terms, or an unlawful contract clause, you can raise the issue with your provincial consumer protection office, your bank (for disputed charges), or seek legal advice. Keep in mind that the absence of an explicit refund policy in a membership agreement does not necessarily preclude claims where a statute or clear contractual breach applies.

Customer experiences

User reviews are mixed. Positive feedback highlights friendly staff, spacious facilities, a women‑only section, and available daycare/childminding services. Negative reports include recurring cleanliness concerns (odours in cardio areas or change rooms, dust, and perceived lack of visible cleaning) and administrative complaints about billing or cancellation - for example, members who assumed non‑use halted billing, or members who reported a lack of acknowledgement after sending a cancellation notice. These experiences underline the importance of sending verifiable written notice and keeping records.

Documentation checklist

• Signed membership agreement or photo/screenshot of your membership details (start date, term, account number)
• Your membership card number and full name as used on the account
• Written cancellation notice (dated) with requested effective cancellation date
• Proof of delivery: certified/registered mail receipt or tracking number, screenshot of online form submission, or emailed confirmation
• Copies of recent bank/credit card statements showing membership charges
• Any prior correspondence with the club about cancellation or billing

Common mistakes

Members commonly make a few recurring mistakes: assuming that simply stopping attendance cancels a membership (non‑use does not equal cancellation); sending regular mail without proof of receipt or failing to keep copies of the notice; not allowing enough written‑notice time before the next billing date; and failing to obtain or retain written acknowledgement from the club. For fixed‑term contracts, forgetting that the contract may convert to month‑to‑month and that you must still actively cancel after conversion is another frequent error. To avoid these pitfalls, always provide written notice, use a verifiable delivery method, and monitor your account after submitting cancellation.

Comparative recap

After cancelling

After you submit your cancellation, request written confirmation with the effective cancellation date and retain it. Monitor your bank or credit card statements for at least two billing cycles to ensure charges stop. If you continue to be charged, follow up with the club providing your documentation; if unresolved, contact your payment provider to dispute the charge and lodge a complaint with your provincial consumer protection office. Helpful club pages: the Canadian membership information at fitnessunlimited.ca/membership and the club policies page at fitnessunlimited.com/club-policies. For independent member reviews, see ca.fitfit.fitness.

Address

Fitness Unlimited Health Club - Maple Ridge
20629 119 Ave, Maple Ridge, BC V2X 8Z6, Canada