Cancellation Fitney: Easy Method

What is Fitney

Fitney is a stretching and flexibility app that provides guided workouts, coaching cues and customizable routines delivered via mobile devices. It offers auto-renewing monthly and yearly subscriptions and a short free-trial period for new subscribers.

How to cancel Fitney

• If you subscribed on the Fitney website: cancel from your account profile on the website or contact Fitney support; you can email [email protected]. Simply deleting the app will not stop a website subscription (see the official policy: fitny.app refund policy).
• If you subscribed through Apple App Store (iOS): cancel the subscription through your iOS Settings or the App Store subscriptions screen - Fitney cannot cancel App Store subscriptions for you.
• If you subscribed through Google Play: cancel inside the Google Play Store > Subscriptions for the account used to purchase the subscription - Fitney cannot cancel Google Play subscriptions for you.
• Alternative accepted methods for submitting a cancellation request (website subscribers): email [email protected] or send a written cancellation to the developer postal address (see Address section below).

What happens when you cancel

When you cancel an auto-renewing Fitney subscription the subscription will stop renewing at the end of the current paid period; you generally retain access to paid content until that period expires. Cancellation prevents future charges but does not normally delete your account or account data; Fitney may retain account information according to its privacy and retention policies. If you want data removed, request account deletion separately through support and follow any required verification steps.

Will I get a refund?

Refund eligibility depends on how you purchased the subscription and local rules. For subscriptions made on the Fitney website, Fitney’s policy states refunds may be granted only if requested within 7 days after a charge; refunds require approval, may be subject to local law, and can take up to 10 days to process (fitny.app refund policy). For subscriptions purchased through Apple App Store or Google Play, refunds must be requested directly from Apple or Google - Fitney does not process those refunds on your behalf.

Fitney plans and pricing

Your consumer rights in Canada

Canadian consumer protection can provide additional rights beyond an app’s published policy. Canada’s laws generally include a 10-day “cooling-off” period for some unsolicited consumer contracts (for distance sales), which may apply to certain website subscriptions and could give you the right to cancel within that period even if the provider’s stated policy says 7 days. Note that subscriptions purchased via Apple or Google are governed primarily by the platform terms, so statutory cancellation/refund remedies may be limited and you will often need to use Apple or Google’s processes for refunds. Always keep receipts and timestamps to support a claim under provincial consumer protection rules.

Customer experiences

Users report a mix of strengths and issues. Many users praise Fitney for its effective, enjoyable stretching workouts, clear coaching cues, and a straightforward, customizable interface that helped flexibility and energy. At the same time, there are repeated complaints about app instability - lagging or crashing during workouts - and concerns about the subscription model being costly or not clearly presented as a paid product after a free trial. Several users also reported difficulty finding an obvious cancellation option and issues with audio/video quality or unexpected charges.

Documentation checklist

• Payment receipt or bank/card statement showing the Fitney charge and date
• Account email and username used for the Fitney account
• Subscription confirmation or in-app purchase receipt (App Store / Google Play receipt if applicable)
• Screenshots of subscription screens, billing dates, and any relevant messages or emails
• Record of communications with Fitney support (emails, dates, and responses)

Common mistakes

A common error is deleting the Fitney app and assuming that removes the subscription; this does not stop auto-renewal for website or platform-based subscriptions. Another frequent issue is contacting Fitney for refunds on charges made through the Apple App Store or Google Play - those platforms manage purchases and refunds, so Fitney cannot directly issue those refunds. Users also sometimes miss the free-trial auto-renew date or fail to check which account (Apple ID or Google account) was used to subscribe, which makes locating and cancelling the subscription harder.

Comparative recap

After cancelling

After you cancel, keep the confirmation of cancellation and any final receipts. If you need to request a refund for a website purchase, submit it promptly (Fitney’s stated window is within 7 days), include the documentation checklist items above and allow up to 10 days for processing. For App Store or Google Play purchases, use Apple’s or Google’s refund pages to file a request: Apple refunds and subscription support can be found via Apple Support and Google Play refunds via Google Play Help (Fitny refund policy). For reviews and reports about other users’ experiences, see third-party review summaries such as chrome-stats Fitney reviews.

Address

For written cancellation requests or developer correspondence:

A-301, 114, Gasan digital 2-ro, Geumcheon-gu, Seoul, South Korea

Preferred mailing address (developer contact): 227 West 27th Street, New York, NY 10001-5992, USA

Support emails: [email protected] and [email protected]