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Harnafit is a subscription-based fitness app offering guided workouts, personalised plans, and meal-plan options. It provides short, easy-to-follow videos aimed at improving flexibility, core strength and stress relief, with plans that range from monthly to lifetime access.
The service is available through the HARNA website and as in-app purchases via the Apple App Store and Google Play; billing and cancellations depend on where you subscribed.
When you cancel a subscription on HARNA’s website or through an app store, the subscription will stop future renewals but you usually keep access until the end of the paid period. HARNA requires cancellations at least 24 hours before the next billing cycle to prevent automatic renewal. If you cancel a paused subscription too late, it may resume and bill when the pause ends.
Account data and activity typically remain in your HARNA account unless you request deletion; cancelling the subscription does not automatically erase your account information. If you subscribed through Apple or Google, the provider manages the billing and will continue to control access and refunds according to their policies.
HARNA’s published documentation does not reference a statutory 14‑day right of withdrawal. Refunds for web purchases are discretionary: HARNA asks you to cancel first and then submit a refund request to the HARNA Billing Team explaining the reason; approval is at HARNA’s discretion. For purchases made in-app via the Apple App Store or Google Play, HARNA does not process refunds - you must request refunds directly from Apple or Google using their refund processes.
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| 1 month workout plan | C$24.99 | Monthly | Access to personalized workout plan |
| 3 months workout plan | C$49.99 | 3‑Monthly | Access to personalized workout plan |
| 1 year workout plan | C$79.99 | Annual | Access to personalized workout plan |
| 3 months workout subscription | C$49.99 | 3‑Monthly subscription | Subscription for workout access |
| 1 year subscription | C$79.99 | Annual subscription | Subscription for workout access |
| Meal Plan 1 Month | C$12.99 | Monthly | Access to personalized meal plans |
| Meal Plan 3 Months | C$19.99 | 3‑Monthly | Access to personalized meal plans |
| Meal Plan 1 Year | C$24.99 | Annual | Access to personalized meal plans |
| Lifetime access | C$49.99 | Lifetime | One‑time purchase for full access |
Canadian consumer protection for digital subscriptions varies by province. HARNA’s public support documentation does not mention a statutory withdrawal or refund period specific to Canada. Practically, your rights will depend on provincial consumer laws and the terms of the merchant or app store used to purchase the service.
If you purchased directly from HARNA’s website, HARNA handles cancellations and discretionary refunds (via their Billing Team). If you purchased via Apple or Google, those platforms control billing and refunds - you must use their procedures. Deleting the app will not cancel a subscription; you must cancel through the platform where you subscribed.
Reviews show many users appreciate HARNA’s variety of workouts, gentle pacing and short, clear videos that fit busy schedules and help with flexibility, core strength and stress relief. Several reviewers find the app intuitive and easy to follow.
At the same time, negative reviews frequently raise concerns about subscription transparency: unintentional charges after trials, unclear pricing and difficulty obtaining refunds. Some users report surprise charges (examples include C$49.99) and unsuccessful refund attempts, describing the cancellation and refund experience as confusing.
Common mistakes include assuming deleting the app cancels the subscription (it does not), cancelling less than 24 hours before the next billing date (which can result in an unwanted renewal), or cancelling on the wrong platform (for example cancelling on the website when the subscription was purchased through Apple or Google). Another frequent issue is not keeping a receipt or screenshot of the subscription confirmation, which makes refund requests harder to support.
Example: a user who subscribed via the App Store but only cancelled in the HARNA web account may still be billed monthly by Apple until they disable auto‑renewal in their Apple ID settings.
| Method | Refund | Difficulty |
|---|---|---|
| HARNA website (direct web purchase) | Request to HARNA Billing Team after cancelling; refunds are discretionary | Easy to cancel; refund request: Medium (discretionary) |
| App Store (iOS) | Request refund from Apple via your Apple ID purchase history; HARNA does not process these | Cancel: Medium (through Apple settings); refund: Medium (Apple process) |
| Google Play | Request refund from Google Play; HARNA does not process these | Cancel: Medium (through Google Play); refund: Medium (Google process) |
| After a paused subscription | Cancel via HARNA website before resume and request refund to HARNA Billing Team if eligible | Medium (subscription resumes automatically if not cancelled) |
Keep a copy of the cancellation confirmation and your proof of purchase. If you cancelled on HARNA’s website and want a refund, submit a detailed request to the HARNA Billing Team explaining the reason for the refund. For in‑app purchases, start a refund request with Apple (Apple Support) or Google (Google Play Help) as applicable.
Useful HARNA support articles: cancellation steps and refund instructions are available at How do I cancel the subscription? and How do I request a refund? You can also contact HARNA directly at [email protected].
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Written by Mason Young
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.