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Cancellation service #1 in Canada
Lazy Fit is a subscription-based health and meal-planning service offered in Canada that combines AI-driven meal plans and an exercise app. It is distributed through mobile platforms (App Store for iOS and Google Play for Android) and may also offer purchases on the developer’s website; subscriptions typically auto-renew unless cancelled according to the platform rules.
When you cancel a platform-managed subscription, auto-renewal is turned off but you generally retain access until the end of the paid period; for App Store subscriptions you must cancel at least 24 hours before period end to prevent renewal. If you cancel during a free trial or immediately after subscribing, unused trial time is usually forfeited where the platform policy specifies. Cancelling does not necessarily delete your account or personal data - the developer may retain account records; check the app or website privacy settings and terms for data-retention information and request deletion separately if required.
Refunds depend on where you bought the subscription. Purchases made through Apple are handled by Apple and are at Apple’s discretion; Apple may honor requests within about 30 days in some cases. Google Play refunds must be requested from Google through Google Play Help and follow their standard procedures. For web purchases, some developer policies (for related apps) state full refunds may be available if requested within 30 days of initial purchase and before renewal, with refunds processed to the original payment method in roughly 14 days; actual practice can vary. Reported user experience indicates delays and occasional unresponsiveness from the company, so allow extra time and keep evidence of your requests.
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Meal Plan | C$17.00 per meal | Per meal (weekly delivery) | Personalized AI-driven meal delivery; flexible weekly schedule, no long-term commitments. |
| Bi-Weekly Meal Plan | C$18.00 per meal | Per meal (bi-weekly delivery) | Same personalization as weekly plan; delivered every two weeks. |
| Monthly Meal Plan | C$19.00 per meal | Per meal (monthly delivery) | Personalized meals delivered monthly; flexible, AI-tailored nutrition. |
Prices are in Canadian dollars and shown as per-meal costs depending on the chosen delivery frequency. The provider states plans are flexible - you can pause, skip, or cancel - but check the purchase source (App Store, Google Play, or web) because cancellation and refund procedures differ by platform.
Canadian consumers generally have protections around digital purchases and may have a right to cancel within a short statutory period in certain circumstances; analogous EEA/UK rules give a 14‑day right of withdrawal for digital goods unless the consumer expressly agreed to immediate service. Practically, platform purchases are subject to Apple and Google policies, and web purchases depend on the seller’s stated terms and applicable provincial consumer protection rules. If services started immediately with your consent, some cancellation rights may be limited. If you encounter unresponsiveness or delays on refunds, escalate with your payment provider or file a complaint with your provincial consumer protection office or your bank to request a dispute or chargeback.
Reviews are mixed. Some users report successful weight-loss and satisfaction with a free trial. However several customers report difficulty cancelling - including being charged despite cancelling during the trial - and describe unresponsive email support and no phone contact. Other complaints include misleading advertising, unexpected charges, and problems obtaining refunds after the app stopped working. These reports suggest you should keep careful records of subscription receipts, cancellation attempts, and any communication with the company or platform.
Typical mistakes include cancelling in the app developer’s website or emailing support instead of cancelling through the platform that originally charged you (App Store or Google Play), missing the platform-specific deadline (for example, not cancelling 24 hours before period end on iOS), assuming an email to the company cancels the subscription, and failing to keep proof of cancellation or receipts. Another frequent issue is signing up for a "free trial" that requires a card and not cancelling before the trial converts to a paid subscription.
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple at its discretion; Apple may honor requests within ~30 days. | Medium - High (users report cancelled trials still charged; must use App Store subscription page). |
| Google Play (Android) | Refunds requested from Google Play using their standard process. | Medium (must cancel via Google Play; follow Google’s refund form/timeline). |
| Web (developer site) | Developer-stated refunds may be available within 30 days for initial purchases; processed to original payment method - practices vary. | High (policy varies; reported delays and unresponsiveness increase difficulty). |
After you cancel, confirm you received a cancellation confirmation (screenshot or email) and monitor your card or bank statements for any unexpected renewals. If charged after cancelling, request a refund through the platform first (Apple or Google) and keep your documentation. If the platform route is unsuccessful for web purchases, contact the company in writing, then escalate to your payment provider to request a chargeback or dispute. Helpful links: LazyFit App Store listing - apps.apple.com; Google Play subscriptions help - Google Play Subscriptions; Google Play refund help - Google Play Refunds. If sending postal correspondence, use registered mail (raccomandata) to ensure delivery proof and address it to the company’s registered address below.
LazyFit Inc.
5 Buttermill Ave, Suite 301
Concord, ON L4K 0J5
Canada
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Written by Evelyn Wright
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.