Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Organic Fit
valid
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Organic Fit service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Organic Fit: Easy Method
What is Organic Fit
Organic Fit (also referred to as Organic Apps in some materials) is a subscription-based fitness and nutrition app that provides personalized meal plans, workouts, and related coaching content delivered via mobile apps and a web interface. Subscriptions auto-renew and access is managed through the platform where the subscription was purchased (Apple App Store, Google Play, or the Organic Apps website).
How to cancel Organic Fit
- App Store (iOS): Cancel at least 24 hours before the next billing period via your Apple ID Subscriptions settings or inside the OrganicFit app (Profile → Manage Subscription). Turning off auto-renew stops future charges but leaves access until the paid period ends. See the developer's policy: myorganicapps.com.
- Google Play (Android): Cancel through the Google Play app or your Google account subscriptions at least 24 hours before renewal. Deleting the app does not stop billing. Guidance referenced at: joinchargeback.com.
- Web / Organic Apps site: Use the app’s "Manage Subscription" option on the website or contact support via the Help & Support Center or the refund/terms pages to request cancellation. Deleting the app or your device data alone does not cancel the subscription. See: myorganicapps.com/help.
What happens when you cancel
When you cancel, auto-renewal is turned off for the next billing period; you typically retain access to paid content until the end of the current subscription period. Cancellation should be performed in the platform where you originally subscribed - App Store, Google Play, or the Organic Apps website - to ensure it is processed. Deleting the app or your account without following the platform-specific cancellation steps often does not stop billing. The Terms do not provide detailed public information on data retention after cancellation; expect that your account data may be retained according to the developer’s privacy policy until you request deletion through their support channels.
Will I get a refund?
Organic Apps’ stated refund policy allows users to request a refund between 14 and 30 days from subscription start if services do not function as described or if no visible/measurable results are achieved, but refunds are granted at Organic Apps’ discretion and may be denied for user error or non‑use. Approved refunds are processed back to the original payment method within about 14 days of approval. The policy excludes refunds for general dissatisfaction, personal or financial reasons, or medical conditions. Special regional rights are noted for some jurisdictions: California and Connecticut users have a 3-business-day full-refund right, and EU consumers have a 14-day withdrawal right which can be lost if service performance begins immediately with the consumer’s consent. For details: myorganicapps.com/terms.
Organic Fit plans and pricing
| Plan | Price (CAD) | Notes |
|---|---|---|
| Monthly | Varies | No definitive CAD pricing publicly available; actual price may appear in the in‑app purchase flow. |
| Annual | Varies | Pricing depends on platform and region; consult the App Store, Google Play, or website during purchase. |
Your consumer rights in Canada
Organic Fit’s public terms do not explicitly reference Canadian consumer laws. In Canada, provincial consumer protection legislation may provide remedies for deficient or undelivered digital services; these laws vary by province. If the service was defective, misrepresented, or not provided, you may have the right to a refund or remedy under your province’s consumer protection statutes. For unauthorized charges, your payment provider (bank, Visa/Mastercard) and the App Store or Google Play dispute processes can also be avenues for recovery. If you need help, contact your provincial consumer protection office or the Competition Bureau for guidance on digital service complaints.
Customer experiences
Reviews are mixed. Positive feedback on Trustpilot highlights personalized meal plans, well‑designed workouts, ease of use, and helpful customer support for some users. Negative reports across Trustpilot, BBB, Apple forums and other sites describe recurring billing after attempted cancellations, subscriptions that continued despite deleting the app, difficulty locating or cancelling the subscription in the App Store, unauthorized charges, and trouble reaching support. Multiple complaints emphasize that deleting the app is not a reliable cancellation method and that disputes sometimes require escalation through Apple/Google or payment disputes. See example community discussions: Trustpilot, BBB, and Apple Discussions.
Documentation checklist
- Receipt or transaction record (App Store, Google Play, or card statement) showing date and amount
- Subscription confirmation email or screenshot from inside the app (Profile → Manage Subscription)
- Dates you attempted to cancel and the method used (screenshots of cancellation screens or settings)
- Copies of any support emails, chat transcripts, or help‑center ticket numbers
- Device details (iPhone/Android model, Apple ID/Google account email) and screenshots of subscription listings in your account
Common mistakes
A frequent error is deleting the app and assuming that removes the subscription; the app must be cancelled through the original purchase platform. Another common mistake is waiting until after the 24‑hour renewal cutoff - cancellations must be made at least 24 hours before the next billing date to avoid being charged for the next period. Users sometimes cancel under the wrong Apple ID or Google account, or fail to save proof of cancellation. Finally, relying solely on in‑app controls without also checking the App Store or Google Play subscription list can lead to continued billing.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (Apple ID) | Refunds handled by Apple policy and developer discretion; may require Apple support request | Medium - users sometimes report subscriptions not appearing in Apple lists and needing Apple support |
| Google Play | Subject to Google Play refund procedures and developer review; timely requests increase chances | Medium - cancel in Google account; some users report difficulty or delayed processing |
| Website / Organic Apps | Refunds evaluated by Organic Apps per their 14 - 30 day discretionary policy; special regional rules may apply | Variable - depends on responsiveness of Organic Apps support and documentation provided |
After cancelling
After you cancel, keep all documentation (receipts, screenshots, support correspondence) and monitor your card or app‑store billing for any further charges. If you are charged after a confirmed cancellation, contact the platform first (Apple or Google) to request a refund and open a dispute with your payment provider if necessary. Useful links: Manage Apple subscriptions via Apple support, manage Google Play subscriptions via Google Play support, and Organic Apps’ help and refund pages at myorganicapps.com/help and myorganicapps.com/terms. If problems persist, consider contacting your bank or card issuer to dispute unauthorized recurring charges and consult your provincial consumer protection office for further steps in Canada.
Address
No valid postal mailing address for Organic Fit / Organic Apps was found in publicly available materials. Cancellation and refund requests must therefore be handled through the platform used to purchase the subscription (Apple App Store, Google Play) or via the developer’s online Help & Support resources linked above.