Cancellation Procoach: Easy Method

What is Procoach

ProCoach is a subscription-based fitness coaching platform (ProCoach International Inc.) that provides structured training plans and coach support to help users reach athletic and fitness goals. It is offered through a mix of in-app purchases and web-based subscriptions and is used by athletes training for events such as triathlons and endurance races.

How to cancel Procoach

• Phone (preferred for fastest results): Call 604-983-8071 during business hours. When connected, state that you want to cancel, and provide your full name and account details (account email or order number) so the agent can locate your subscription.
• Email: If you prefer email, send a cancellation request to the contact email listed in your ProCoach account or on the developer’s website. Include your full name, account email, order number or receipt, and a clear statement that you want to cancel your subscription.
• If you purchased via Google Play: open the Google Play Store → Menu → Subscriptions, find ProCoach and tap “Cancel subscription.” Access remains until the end of the current billing period. See this guide for details.
• If you purchased via PayPal: log into PayPal → Settings → Payments → Manage automatic payments, locate ProCoach and cancel the automatic payment. See this guide for details.
• If you purchased via a third‑party website: sign into that site, go to your billing or subscription section, and cancel directly there. For web or App Store purchases, cancel before the next billing cycle through your account settings; specific App Store steps were not located in our sources.

What happens when you cancel

When you cancel your ProCoach subscription, your access to paid features continues until the end of the current billing period; you will not be billed again after that period if cancellation is successful. Your account status and any remaining access are governed by ProCoach’s account terms - details about data retention or account deletion were not located in the available sources, so check your account settings or contact support if you need data removed.

Will I get a refund?

ProCoach allows cancellation at any time; however, refunds are not guaranteed and depend on timing and how you purchased the subscription. Cancelling before the next billing cycle prevents future charges, and you retain access until the period ends. There is no indication in the sources of a statutory 14‑day automatic refund under ProCoach’s terms. If you purchased through a platform (Google Play, Apple App Store) or via PayPal, refund eligibility may be handled under that platform’s refund policy rather than directly by ProCoach.

Note: ProCoach Nutrition (a different entity) offers a 30‑day money‑back guarantee; if you purchased from that product, you should consult its terms for refund instructions (procoachnutrition.com).

Procoach plans and pricing

Your consumer rights in Canada

Canadian consumer protection laws vary by province and may provide cooling-off, refund or other consumer rights that cannot be overridden by a vendor’s terms. Whether a statutory refund or cancellation right applies depends on provincial law and the circumstances of the purchase. If you believe a provincial consumer protection rule applies to your purchase, you can raise that point with ProCoach support and, if necessary, contact your provincial consumer protection office for guidance. For contractual guarantees (such as the 30‑day guarantee offered by ProCoach Nutrition), those are additional benefits but distinct from statutory rights.

Customer experiences

Public reviews for ProCoach (myprocoach.net) on Trustpilot show recurring patterns of positive feedback, with users praising structured plans, responsive coaches, and success in achieving goals like triathlons and Ironman training. The available Trustpilot sample contained mostly 4 - 5 star ratings. There were no negative reviews in the sampled set, but review samples are limited and individual experiences can vary - especially where billing or platform issues are involved.

Documentation checklist

• Account email and full name used for the subscription
• Order number, receipt, or payment confirmation (in-app receipt or PayPal transaction ID)
• Date of purchase and billing cycle start date (if known)
• Name of the platform used to purchase (Google Play, Apple App Store, PayPal, third‑party website)
• Screenshots or copies of subscription/receipt pages and any cancellation confirmation

Common mistakes

Common mistakes include cancelling the wrong account (for example, using a different email), waiting past the renewal date so the next billing cycle is charged, or cancelling only on the app but not through the platform where the payment was set up (Google Play/Apple/PayPal). Another frequent error is not saving or requesting a confirmation of cancellation; without confirmation it can be harder to prove you cancelled before renewal.

Comparative recap

After cancelling

After you cancel, keep a copy of any cancellation confirmation or reference number, and verify that no further charges appear on your payment method after the current billing period ends. If a charge is made in error, contact ProCoach support immediately and, if needed, use the payment platform’s dispute process. Helpful online resources about cancelling ProCoach (step guides) are available at joinchargeback.com/how-to-cancel-procoach, and you can review user feedback at Trustpilot (myprocoach.net).

Address

ProCoach International Inc. - 306 Roche Point Drive, North Vancouver, BC, Canada, V7G 2M2. Phone: 604-983-8071 (business hours).