Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – P.Volve
415 West Broadway, Suite 3S
10012 New York
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the P.Volve service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation P.Volve: Easy Method
What is P.Volve
P.Volve is a fitness company offering guided online workouts, on-demand classes, and movement programs led by trainers and designed to build functional strength and joint stability. Its services are typically offered through a subscription model that grants access to video libraries, program tracks, and sometimes equipment or hybrid packages.
How to cancel P.Volve
- Sign in to your P.Volve account on the website or app, go to Account or Subscriptions, and follow the on-screen cancellation steps. Note any confirmation number or email.
- If you purchased through Apple App Store or Google Play, cancel through your Apple/Google subscriptions settings to stop future renewals.
- Contact P.Volve support by email or the customer portal; include your account email and order number and ask for written confirmation of cancellation.
- Send a cancellation notice by registered mail (raccomandata A/R) to ensure delivery and obtain proof: P.volve, 415 West Broadway, Suite 3S, New York, NY 10012, USA. Keep a copy of the mailed letter and the postal receipt/tracking.
What happens when you cancel
When you cancel a subscription, your access typically continues until the end of the current paid billing period; after that date you will no longer be able to use subscriber-only content unless you resubscribe. Automatic renewals should stop once the cancellation is processed, but you should confirm the effective end date in writing.
P.Volve may retain certain account data for their records and to comply with legal and tax obligations. You can request account deletion or data export through their support channels, but some information may be retained as required by law or company policy.
Will I get a refund?
Refunds depend on how you purchased the subscription (direct via P.Volve, Apple, Google, or a third-party retailer), the timing of the request, and P.Volve’s specific refund policy. Many subscription services do not provide refunds for past billing periods but may offer exceptions for technical issues, billing errors, or if you contact support within a short window after the charge.
If you believe you are entitled to a refund, contact P.Volve support with your order number, billing date, and reason for the request. If the charge was on a credit card, you can also discuss dispute or chargeback options with your card issuer as a last resort.
P.Volve plans and pricing
| Plan | Price | Billing | Features |
|---|---|---|---|
| Monthly | Varies | Varies | Varies |
| Annual | Varies | Varies | Varies |
| Trial / Intro Offer | Varies | Varies | Varies |
Your consumer rights in Canada
Consumer protections for subscriptions and automatic renewals vary across Canadian federal and provincial laws. Some provinces have rules that require clear disclosure of automatic renewal terms and may provide cooling-off rights for certain contracts entered into away from the supplier. There is no single pan-Canadian automatic refund rule for all digital subscriptions, so your rights will depend on the province where you reside and the specifics of the purchase.
If you believe a merchant has engaged in unfair practices (for example, failing to disclose renewal terms or continuing to charge after cancellation), you can contact your provincial consumer protection office for guidance and file a complaint if appropriate. You may also be able to dispute the charge with your payment provider.
Customer experiences
User reports vary: many customers praise P.Volve for high-quality instruction, structured programs, and visible fitness results. Positive experiences often mention responsive trainers and a useful library of classes.
At the same time, some customers report difficulties with billing - for example, confusion about automatic renewals, delayed support responses, or needing to cancel through the original purchase channel (Apple/Google) rather than via the app. Keeping records of cancellation confirmation and receipts helps resolve disputes more quickly.
Documentation checklist
- Account email and username
- Order number(s), invoice or receipt
- Date(s) of charge(s) and screenshot(s) of billing activity
- Copy of cancellation confirmation or support correspondence
- Registered mail receipt/tracking number and a copy of the mailed letter
- Bank or card statement showing the charge
Common mistakes
Common errors include assuming deleting the app cancels the subscription - app deletion does not stop billing. Another frequent mistake is cancelling the wrong account when multiple emails are in use; always verify the account tied to the charge.
Some subscribers rely on verbal confirmation or a support chat without saving a transcript; without written confirmation (email or cancellation number) it is harder to prove cancellation if a renewal occurs. Finally, missing the billing cutoff date means the service will often remain active for the current paid period and the charge will not be reversed automatically.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via P.Volve account (website/app) | Possible depending on policy and timing | Easy |
| Cancel via email/support ticket | Possible; may be slower and requires confirmation | Moderate |
| Send registered mail (proof of delivery) | Provides proof of notice; refund depends on policy | Moderate |
After cancelling
After you cancel, keep all confirmation emails, cancellation numbers, and any registered-mail receipts. Monitor your card or bank statements for any unexpected charges and contact P.Volve support immediately if you see a renewal after your cancellation effective date. If you need to escalate, check provincial consumer protection resources or contact your payment provider about disputing charges.
Helpful links: P.Volve main site, Government of Canada - consumer information, Ontario Consumer Protection, Office de la protection du consommateur (Québec), Consumer Protection BC, How to dispute a payment (FCAC).
Address
P.volve, 415 West Broadway, Suite 3S, New York, NY 10012, USA