Usługa rozwiązania Nr 1 w United States
Szanowni Państwo,
Niniejszym powiadamiam o mojej decyzji zakończenia umowy dotyczącej usługi Texas Family Fitness.
To powiadomienie stanowi zdecydowaną, jasną i jednoznaczną wolę rozwiązania umowy, ze skutkiem w najbliższym możliwym terminie lub zgodnie z obowiązującym terminem umownym.
Proszę o podjęcie wszelkich niezbędnych działań w celu:
– zaprzestania wszelkich rozliczeń od daty skutecznego rozwiązania;
– pisemnego potwierdzenia prawidłowego przyjęcia niniejszego wniosku;
– oraz, w razie potrzeby, przesłania końcowego rozliczenia lub potwierdzenia salda.
Niniejsze rozwiązanie jest Państwu przesłane certyfikowanym e-listem. Wysyłka, oznaczenie znacznikiem czasu i integralność treści są ustalone, co czyni go dowodem pisemnym spełniającym wymogi dowodu elektronicznego. Mają Państwo zatem wszystkie niezbędne elementy do regularnego przetworzenia tego rozwiązania, zgodnie z obowiązującymi zasadami dotyczącymi pisemnego powiadomienia i swobody umów.
Zgodnie z zasadami dotyczącymi ochrony danych osobowych, proszę również o:
– usunięcie wszystkich moich danych niepotrzebnych do Państwa zobowiązań prawnych lub księgowych;
– zamknięcie wszelkich powiązanych paneli osobistych;
– oraz potwierdzenie skutecznego usunięcia danych zgodnie z obowiązującymi prawami dotyczącymi ochrony prywatności.
Zachowuję pełną kopię tego powiadomienia oraz dowód wysyłki.
Cancellation Texas Family Fitness: Easy Method
What is Texas Family Fitness
Texas Family Fitness (TFF) is a U.S.-based gym operator offering month-to-month memberships, fitness facilities, and related services primarily in Texas. Its publicly posted terms focus on U.S. operations and describe billing requirements such as first and last month’s dues and an annual fee; there is no clear, published guidance specific to Canadian customers.
How to cancel Texas Family Fitness
- Cancel in person at your local TFF gym: bring a photo ID, your membership details, and request a dated receipt or signed confirmation of the cancellation.
- Or send a written cancellation by certified mail to: Texas Family Fitness, P.O. Box 3525, Coppell, TX 75019. Use certified mail with tracking and request proof of delivery; the written notice must be received at least 30 days before your next billing date to avoid further charges.
- Do not rely on in‑app, App Store/Google Play, or online account changes: TFF’s public materials list only in‑person or certified mail as supported cancellation methods.
- Keep copies of everything: the signed in‑person receipt or the certified‑mail proof, plus screenshots and bank statements showing payments.
What happens when you cancel
If TFF accepts your cancellation, your membership should stop renewing after the current paid period ends; typically you retain access through the end of that billing cycle. In practice, some customers report continued or automatic billing after attempted cancellation. Because TFF’s site does not clearly promise prorated refunds or automated online cancellation confirmation, you should monitor your account and bank statements closely for any post‑cancellation charges and retain proof of your cancellation request.
Will I get a refund?
TFF does not publish a clear, public refund policy. Memberships are described as month‑to‑month with required first and last month’s dues and an annual fee, but refunds are not specified on their site. Multiple customer reports indicate refunds are often denied or ignored, including in cases of overbilling or abrupt club closures. If you believe you are owed money, document everything and consider disputing charges with your bank or card issuer if charges continue after valid cancellation.
Texas Family Fitness plans and pricing
| Plan | Price |
|---|---|
| Month-to-month membership | Varies |
| First and last month’s dues | Varies |
| Annual fee | Varies |
Your consumer rights in Canada
Canadian consumer protections vary by province. Some provinces provide cooling‑off periods or require clear disclosure for recurring services; Quebec and Ontario have specific consumer protection rules that can affect contracts sold to residents in those provinces. Because TFF’s publicly posted terms appear U.S.-focused, those protections may not be explicitly referenced by the company. If you are in Canada, check your provincial consumer protection office for rules on recurring services, cancellation notice periods, and contract disclosure. If unauthorized charges continue after a valid cancellation, you may be able to dispute the transaction with your financial institution and file a complaint with your provincial consumer agency or the Better Business Bureau.
Customer experiences
Customer feedback is mixed on facilities and equipment, but many online reviews and complaint filings report recurring billing problems, difficulty obtaining refunds, unresponsive customer service, and confusion when locations closed or were sold. Positive comments note good facilities at some locations, while numerous complaints on sites like Trustpilot, BBB, PissedConsumer and Reddit highlight billing after cancellation, disputes over annual or undisclosed fees, and challenges getting written confirmation or refunds.
Documentation checklist
- Membership agreement or contract (copy)
- Membership ID/card and photo ID
- Copies of receipts and proof of payments (bank/credit card statements)
- Copy of the cancellation notice sent and the certified mail tracking/proof of delivery
- Any emails, texts, or in‑person cancellation receipts with date and staff name
- Notes with dates, times, and names of staff you spoke with
Common mistakes
Common errors include missing the 30‑day window (sending a cancellation too close to the next billing date), not using certified mail when required, assuming an online/App Store change or a verbal phone cancellation is sufficient, and failing to keep proof of the cancellation. Another frequent problem is not monitoring bank statements after cancellation, which delays detection and dispute of unauthorized charges. Also, when gyms close or change ownership, members sometimes assume a transfer cancels the original contract when it may not.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In person | Typically not guaranteed; refunds not publicly promised | Low - Moderate if staff provides dated receipt, but some customers report continued billing |
| Certified mail (P.O. Box 3525, Coppell, TX 75019) | Typically not guaranteed; refunds not publicly promised | Moderate - must use certified mail, allow at least 30 days before renewal, keep proof of delivery |
| App Store / Google Play / Online | Unclear / Not supported by TFF’s public materials | High - TFF does not list these as supported cancellation methods and they may be ineffective |
After cancelling
After you submit cancellation, watch your bank and card statements for at least two billing cycles. If you receive additional charges, contact TFF in writing and provide your cancellation proof; simultaneously contact your bank or card issuer to dispute unauthorized charges. You can file complaints or read other consumers’ experiences at TFF’s site and third‑party review/complaint sites: Texas Family Fitness (official), Trustpilot (Canada), BBB, PissedConsumer, and Reddit. For Canadian consumer guidance, consult the Government of Canada Office of Consumer Affairs: https://ised-isde.canada.ca/site/office-consumer-affairs/en.
Address
Texas Family Fitness
P.O. Box 3525
Coppell, TX 75019