Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment
Cancel VILLAGE GYM
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Village Gym service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Village Gym: Easy Method
What is Village Gym
Village Gym is a chain of fitness centres whose membership terms and conditions govern how memberships are started, renewed and cancelled. The company publishes specific rules for different membership types (Flexible, Results, Advance Paid) and sets notice periods, minimum terms and limited refund policies in its terms and conditions.
How to cancel Village Gym
- Send your cancellation request by email to memberservices@village-hotels.com stating your membership number, cancellation reason and the requested stop date - cancelling your direct debit alone does not count as a cancellation request.
- If you prefer a mailed request or need proof of delivery, send a registered letter (raccomandata A/R) to Village Gym at the address below; keep the return receipt as proof.
- Follow the required notice for your plan: Flexible Membership needs one full month’s notice; Results (6 or 12 months) cannot usually be cancelled during the minimum term except for approved exceptional circumstances and may require one month’s or 90 days’ paid notice after expiry; Advance Paid memberships generally cannot be cancelled during the paid term (1-month paid plans expire automatically).
- If you claim an exceptional circumstance (long-term illness/injury, pregnancy, job loss or relocation), include supporting evidence with your request - if approved the notice period is one paid calendar month.
- Note the 10-day cooling-off period from your start date: you may cancel but the joining fee (or £15 if no joining fee was paid) is non‑refundable under Village Gym’s stated policy.
What happens when you cancel
Once Village Gym accepts your cancellation (by email or other written confirmation), your membership will end on the notified stop date after any required notice or paid period. For paid-in-advance 1‑month plans the membership may simply expire at the end of the term. Direct debit payments will normally continue until the membership end date unless you agree otherwise; cancelling a payment method does not automatically stop the membership. You can request confirmation in writing and ask about how long your personal data will be retained or request deletion subject to their data policy.
Will I get a refund?
Village Gym’s published terms state that joining fees and subscription payments are non‑refundable except where the company is in serious breach of contract. During the 10‑day cooling‑off period you may cancel, but the joining fee (or £15 if no joining fee was charged) is not refunded according to Village Gym’s policy. Refunds for paid periods are not generally available unless your cancellation is accepted under exceptional circumstances or the company is found to be in breach. If you believe local consumer law requires a different outcome, keep all correspondence and evidence and raise the matter with the appropriate consumer authority.
Village Gym plans and pricing
| Plan | Typical Term | Cancellation / Notes |
|---|---|---|
| Flexible Membership | Varies | Terminated any time with one full month’s notice (email to memberservices@village-hotels.com). |
| Results Membership | 6 or 12 months | Cannot be cancelled during minimum term except for approved exceptional circumstances; post‑term notice depends on terms (one month or 90 days' paid notice). |
| Advance Paid Membership | 1, 6 or 12 months | Generally cannot be cancelled during the paid term; 1‑month plans expire automatically at term end. |
| Pricing | Varies | No official Canadian pricing found; prices vary by location and plan. |
Your consumer rights in Canada
Canadian consumer protection rules vary by province but generally require clear disclosure of contract terms and often include a cooling‑off right for fitness contracts. Village Gym’s stated exclusion of joining‑fee refunds during the 10‑day cooling‑off period may conflict with provincial rules depending on where you live; it is prudent to confirm the applicable provincial legislation. If you experience refusal to honour statutory rights, you can file a complaint with your provincial consumer protection office or seek further advice from a consumer protection agency in Canada.
Customer experiences
Public reviews are mixed. Some members praise helpful staff and strong instructors or classes. However, many complaints describe difficulty cancelling memberships, lack of transparency and unexpected charges. Facility issues cited in reviews include poor cleanliness, equipment faults and maintenance problems at some locations. These reported experiences are relevant when preparing a cancellation and any follow‑up complaint.
Documentation checklist
- Membership number, full name and contact details; clear cancellation request with requested stop date and cancellation reason; copy of your contract or membership terms; proof of payment (card/bank statement); evidence for exceptional circumstances if claiming early termination (medical notes, employer letter, proof of relocation); copies/screenshots of emails or app messages; registered‑mail receipt or delivery confirmation; copy of any written confirmation from Village Gym.
Common mistakes
Common errors include assuming stopping a direct debit cancels the membership (it does not), sending insufficient notice for your membership type, failing to include the required evidence for exceptional‑circumstance termination, not keeping proof of delivery for mailed cancellations, and assuming the joining fee will be refunded during the cooling‑off period. Always seek written confirmation of cancellation and keep copies of all communications.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email to memberservices@village-hotels.com (recommended) | Generally no refund; exceptions only for serious breach or approved exceptional circumstances | Moderate - must supply correct details, notice and evidence where required |
| Registered mail to the club address | Generally no refund; serves as a formal cancellation method | Lower - provides proof of delivery but processing can still take time |
| Cancelling direct debit / standing order only | No - not accepted as a valid cancellation by Village Gym | High / Not recommended - does not stop contractual obligations and can lead to disputes |
After cancelling
Keep copies of your cancellation request and any confirmation from Village Gym. Check your bank or card statements to ensure no further authorised payments are taken; if payments continue after confirmed cancellation, contact your bank and provide evidence. If Village Gym refuses a valid cancellation or your statutory rights are not respected, raise the issue with the provincial consumer protection office and consider formal dispute routes. Useful links: Village Gym membership terms - Village Gym membership terms; recent user reviews - Trustpilot (Canada); Canadian consumer information - Government of Canada: Consumer information.
Address
Send registered mail if you want proof of delivery to: Village Gym, Centre Parkt, Cygnet Court 230, Cygnet House, Warrington, WA1 1PP, United Kingdom.