Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Workout Anytime
2325 Lakeview Parkway, Suite 200
30009 Alpharetta
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Workout Anytime service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Workout Anytime: Easy Method
What is Workout Anytime
Workout Anytime is a 24/7 gym franchise that operates via locally owned clubs and a centralized billing provider. Memberships and account management options vary by club; some administrative functions are handled at the home club level while billing and online portals may be managed by a third‑party provider.
How to cancel Workout Anytime
- In person at your home club: bring photo ID and membership details, request and complete the membership cancellation form, and obtain written confirmation of the effective cancellation date (most clubs require 30‑day written notice).
- Written cancellation (recommended if you cannot attend): send email or certified mail to your home club or corporate/billing contact. Include your full name, membership number, club location, preferred effective date, and request a written confirmation/receipt. Consider certified mail with return receipt (“raccomandata A/R”) to prove delivery.
- Via the billing provider (ABC Fitness Solutions): check whether your club participates in the ABC Fitness portal and cancel through that portal if available; you can also contact the billing provider by phone (e.g. +1 917 672 8608 or +1 917 672 11826) for guidance.
- Via mobile/web app: if your membership is linked to the Workout Anytime app, follow Account > Membership > Cancel Membership in the app or portal. For app‑store subscriptions (Apple/Google), follow the App Store / Google Play cancellation flow (note the specific 14‑day consumer right below).
- Follow up: always obtain and keep written confirmation (email, signed form, or return receipt) and monitor your bank/card statements for any post‑cancellation charges.
What happens when you cancel
When cancellation is accepted, your membership will stop renewing after the effective cancellation date. Most locations require a 30‑day written notice, so access commonly continues through the end of that notice/billing period. Billing should cease after the effective cancellation date, but this depends on your specific agreement and how your payment was set up with the club or billing provider. Keep the confirmation as evidence in case charges continue incorrectly.
Will I get a refund?
Refunds are not guaranteed as a blanket policy and depend on your written membership agreement and the circumstances of cancellation. For digital app purchases through the App Store or Google Play, Canadian consumer rules and the app terms provide a 14‑day cancellation right in many cases (unless the download/installation has already begun). For in‑club or recurring billed memberships, refunds for unused time or early termination depend on the contract terms and club/billing‑provider policies; contact your home club or ABC Fitness Solutions to request a refund and provide supporting documentation.
Workout Anytime plans and pricing
| Plan | Price (CAD) |
|---|---|
| Single‑club access | Varies |
| Unlimited / multi‑club access | Varies |
| App subscription | Varies |
Your consumer rights in Canada
As a Canadian consumer you have specific protections: for digital app purchases there is commonly a 14‑day cooling‑off/right‑to‑cancel period as described in app terms and provincial laws; for gym memberships, provincial consumer protection statutes require disclosure of cancellation terms and notice periods and allow you to dispute unfair or undisclosed charges. If you believe a charge is incorrect, retain all cancellation evidence and contact the club, the billing provider (ABC Fitness Solutions), your card issuer to dispute the charge, or your provincial consumer protection agency to file a complaint. For app purchases, check the relevant App Store / Google Play refund processes.
Customer experiences
Reported experiences are mixed. Some members complete cancellations without issue when they follow in‑person or certified‑mail procedures and obtain confirmation. However, there are multiple online complaints (e.g., Trustpilot, Reddit) describing difficulty cancelling, continued billing after cancellation, and disputes that required escalation. These reports underline the importance of using written cancellation methods and keeping detailed records.
Documentation checklist
- Photo ID and membership number or card
- Signed cancellation form or a copy of the emailed cancellation request
- Certified‑mail receipt or email read/ delivery receipt
- Written confirmation of effective cancellation date from the club or billing provider
- Copies of recent bank/credit card statements showing charges
Common mistakes
Common errors include relying on verbal confirmation without getting it in writing, assuming uninstalling the app cancels a non‑app recurring membership, failing to allow for the required 30‑day notice period, and not following up when charges continue. For example, a member who only spoke to front‑desk staff and did not collect a signed cancellation form or email confirmation later reported ongoing charges; another assumed removing the app stopped billing but their recurring charge was through the club’s billing provider.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In person at home club | Possible but depends on contract; refunds conditional | Low - Medium (fast if you get signed confirmation) |
| Certified mail / email to club or corporate | Possible; good proof for disputes | Medium (requires follow‑up; strong evidence if you keep return receipt) |
| ABC Fitness Solutions / online portal | Possible; depends on provider/club integration | Medium (portal availability varies; phone support may be required) |
| App Store / Google Play subscription | 14‑day consumer right may apply; refunds processed via store rules | Low (use platform’s cancellation/refund flow, but check 14‑day specifics) |
After cancelling
After you submit cancellation, confirm receipt and the effective date in writing and monitor your card or bank statements for at least two subsequent billing cycles. If charges continue, contact the club, ABC Fitness Solutions, and your card issuer to dispute the charge; if unresolved, file a complaint with your provincial consumer protection office. Helpful references: the Workout Anytime cancellation help page (cancellation help center), the site guide on canceling membership (Workout Anytime canceling membership), and relevant app terms for app purchases (App Store / Android terms).
Address
Workout Anytime
2325 Lakeview Parkway, Suite 200
Alpharetta, Georgia 30009
United States