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Cancellation service #1 in Canada
Hagerty is a specialist insurance and automotive lifestyle company known for classic and collector vehicle insurance, vehicle valuation, and a membership program called Hagerty Drivers Club. In Canada, Hagerty provides both membership services and insurance products tailored to pleasure-use classic vehicles and related automotive services.
If you cancel a Hagerty Drivers Club membership before the next renewal, the membership will not auto-renew and access to member benefits will end according to the terms of the membership and any applicable notice period. Insurance policies are subject to provincial insurance rules and the specific terms of your policy; cancelling may end coverage immediately or at your requested effective date. Hagerty will retain transaction and account records as required by law and company policy; request any needed documentation or proof of cancellation when you contact them.
For the Hagerty Drivers Club in Canada, a full refund is available if you cancel within the first 60 days of the current 12-month term; refunds are typically issued by card or check within about 14 business days. After the first 60 days, Canadian members generally can only cancel at the end of the term and are not entitled to a prorated refund. There is no general 14-day statutory cooling-off right stated in Hagerty Canada’s publicly disclosed terms. For insurance policies, public information does not describe a routine prorated refund policy; provincial “free-look” periods may apply depending on local regulator rules and the specifics of your policy, so confirm with Hagerty and your provincial regulator.
| Plan | Price / Notes |
|---|---|
| Hagerty Drivers Club (Canada) | Varies |
| Classic/collector auto insurance (Canada) | Varies |
| Additional coverages and endorsements | Varies |
Canadian consumer protections for insurance are largely provincial. Some provinces require a short statutory “free-look” or cancellation window for newly issued insurance policies (commonly around 10 days), but this varies by province and is not explicitly documented in Hagerty’s public terms. Hagerty’s Drivers Club provides a specific 60-day full-refund window for Canadian members; other refunds and cancellation rights depend on the product terms and provincial insurance regulation. If you believe your cancellation or refund rights are being misapplied, you can contact your provincial insurance regulator for guidance.
Reviews show many customers rate Hagerty positively for specialist claims handling, agreed-value coverage, competitive pricing for pleasure-use classic vehicles, repair-shop choice, and generally fast claims service. At the same time, some customers report problems with policy administration errors (for example, incorrect vehicle removal or other changes that increased premiums), denials for certain vehicles for unclear reasons, and frustration with restrictive eligibility or coverage terms for daily-driven or modified vehicles. Expect a mix of strong specialist support and occasional administrative or eligibility issues noted by peers.
Common errors include waiting until after the auto-renewal date (resulting in an unwanted charge), failing to include the policy or membership number in a written request, assuming App Store/Google Play cancellation will stop a directly managed membership or policy, and expecting a prorated refund after the 60-day window for Drivers Club or for insurance where provincial rules do not require it. Always keep written confirmation and proof of delivery for mailed cancellations; without that evidence, disputes over timing and intent are harder to resolve.
| Method | Refund | Difficulty |
|---|---|---|
| Email ([email protected]) | Drivers Club: full refund if within first 60 days; insurance: case-by-case, not routinely documented | Low to medium - fast if you include policy/membership number and details |
| Phone (+1-800-922-4050 or +1-888-348-9369) | Same refund rules as above; phone can expedite requests but get a reference number | Low to medium - depends on wait times and obtaining confirmation |
| Registered mail to company address | Same refund rules; provides strongest proof of timing and request delivery | Medium - slower processing but best for proof of cancellation date |
After you cancel, verify and retain any confirmation from Hagerty showing the cancellation effective date and any refund details. For Drivers Club refunds within 60 days, expect issuance by card or check within about 14 business days. For insurance questions about final premiums, refunds, or confirmation of coverage termination, contact Hagerty customer service by phone at +1-888-348-9369 or email [email protected]. For general information, visit Hagerty’s Canadian site: https://www.hagerty.ca. If you have unresolved complaints about insurance handling, consider contacting your provincial insurance regulator for assistance.
Hagerty Canada, LLC
805-150 Commerce Valley Drive West
Markham, ON L3T 7Z3
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Written by Jacob Bouchard
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.