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Cancel PRE-PAID LEGAL
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Pre-Paid Legal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pre-Paid Legal: Easy Method
What is Pre-Paid Legal
Pre-Paid Legal (branded as LegalShield in many markets) is a subscription service that provides members with access to legal advice, consultations, and certain legal services for a recurring fee. In Canada the offering is positioned as an affordable way to get routine legal assistance without hiring a lawyer on an hourly basis.
The product is sold directly and through app platforms (Apple App Store, Google Play); account management and cancellation rules differ depending on how you signed up.
How to cancel Pre-Paid Legal
- Call LegalShield’s customer support first to request cancellation and ask for a reference or case number: 1‑844‑714‑8494.
- Send a written cancellation request (email or physical letter). Include your full name, membership/account number, date you enrolled, and a clear statement that you want to cancel the membership immediately. Keep a copy.
- If sending by post, use registered/trackable mail (for example, raccomandata A/R) to ensure proof of delivery. Mail to: One Pre‑Paid Way, Ada, Oklahoma 74820, USA.
- If you subscribed via the Apple App Store or Google Play, cancel through your Apple ID or Google Play subscriptions settings (LegalShield cannot cancel those subscriptions for you).
- Keep proof of all communications (emails, screenshots of account status, and tracking numbers). If you do not receive confirmation, follow up and consider contacting your bank for payment-block options only after all cancellation attempts fail.
What happens when you cancel
When cancellation is processed, future recurring billing should stop and your membership will not automatically renew. Depending on the timing, you may retain access until the end of the current paid period or lose benefits immediately - terms vary by account and payment timing.
LegalShield typically records and retains account data for administrative and legal purposes. Expect the company to keep contact and transaction records; request confirmation of account closure and retain any confirmation for your records.
Will I get a refund?
LegalShield’s Canadian terms generally do not promise refunds for memberships and state refunds are not routinely available; refunds are possible only in rare or exceptional circumstances per contract terms. A third‑party source suggests a refund request window of up to 60 days in some cases, but that is not confirmed by official LegalShield Canada documentation and may not apply to all purchases.
If you purchased through Apple or Google Play, refund requests (and any applicable trial-period protections) are handled by those platforms under their policies. There is no clear, general 14‑day statutory “cooling-off” refund right stated in LegalShield’s Canadian materials.
Pre-Paid Legal plans and pricing
| Plan | Price (CAD) | Notes |
|---|---|---|
| Individual | Varies | Official Canadian CAD pricing not provided publicly. |
| Family | Varies | Pricing appears inconsistent across sources; check your signup details. |
| Business / Owner | Varies | Contact sales for exact Canadian pricing; many public listings show U.S. dollar amounts. |
Your consumer rights in Canada
LegalShield’s own Canadian terms do not explicitly provide a 14‑day cooling-off right or automatic refund entitlement. However, you retain any statutory consumer protections under applicable provincial laws - these vary by province and by how the service was sold (online, over the phone, in person).
If you purchased through the Apple App Store or Google Play, platform policies about free trials, cancellations, and refunds apply and may give you additional rights. If you experience persistent refusal to cancel or billing after cancellation, you may consider contacting provincial consumer protection offices or your bank to discuss dispute options.
Customer experiences
User reviews are mixed. Some members report fast access to legal advice, helpful attorneys, and value for routine legal questions. Others report difficulty cancelling - emails ignored or delayed responses - and cases where promised assistance was slow or insufficient. Several customers have reported having to escalate by phone, sending multiple written requests, or contacting their bank to stop payments.
Documentation checklist
- Membership/account number and full name used when signing up
- Date of enrollment and payment receipts (bank/credit card statements)
- Copy of your written cancellation request (email text or printed letter)
- Proof of delivery/tracking number if mailed (registered post receipt)
- Screenshots of account/subscription status, any confirmation messages, and call notes (dates, names, reference numbers)
Common mistakes
Common errors include assuming online account controls or the mobile app will cancel a subscription when the purchase was made through Apple/Google, relying on a single unanswered email as sufficient notice, and failing to keep proof of the cancellation request. Some members mistakenly wait for verbal confirmation only; always obtain written confirmation or proof of delivery.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone (1‑844‑714‑8494) | Generally no; refunds rare | Medium - High (may require follow-up and written confirmation) |
| Written mail or email to company | Generally no; refunds rare | High (LegalShield asks for written requests and some members report ignored emails) |
| Apple App Store / Google Play | Platform-dependent (request via Apple/Google) | Low for cancelling subscription via platform; refund difficulty varies by platform policy |
| Bank charge‑block or dispute | Refund depends on bank resolution | High (used as a last resort; may require evidence and time) |
After cancelling
After you cancel, keep all confirmation messages, tracking receipts, and screenshots in case of future billing disputes. For platform purchases use the Apple or Google support pages to confirm subscription cancellation: Cancel subscriptions on your iPhone, iPad, or iPod touch (Apple) and Cancel a subscription (Google Play). For consumer advice in Canada consult provincial consumer protection resources or the Government of Canada guidance; an example resource is Consumer Affairs (Government of Canada).
Address
Send written cancellation (recommended by registered/trackable post) to:
One Pre‑Paid Way
Ada, Oklahoma 74820
USA