Cancellation Priority Health: Easy Method

What is Priority Health

Priority Health is a health insurance provider offering individual and family plans under the MyPriority account system, marketed with benefits such as prescription drug coverage, paramedical services, dental and vision eligibility, emergency travel coverage and wellness resources. The service model and administration reflect standard health-insurance billing and eligibility rules and may be operated from outside Canada for plan administration.

How to cancel Priority Health

Cancellation methods vary by how you purchased and how your account is managed. For MyPriority plans managed through PriorityHealth.com you must provide notice at least 14 days before the month you want cancellation to take effect. If you subscribed via an app on Apple or Google devices, cancellation must be performed through the respective app store. You may also notify Customer Service by phone or send written notice; sending registered mail gives proof of delivery.

• Web (MyPriority account): Log in to PriorityHealth.com/MyPriority, or call Customer Service, and provide at least 14 days’ notice specifying the month you want coverage to end.
• By phone or email: Call Customer Service and confirm the cancellation date; request and retain a confirmation number or written confirmation from the agent.
• App Store (Apple): On iPhone/iPad go to Settings → [Your Name] → Subscriptions → find Priority Health → Cancel.
• Google Play: Open Google Play Store → Menu → Subscriptions → select Priority Health → Cancel.
• Registered mail: Send written cancellation to the plan administration address (see Address section) using registered mail (raccomandata A/R) to ensure proof of delivery; include your full name, plan number/member ID, desired cancellation month and signature.

What happens when you cancel

When cancellation is accepted, coverage continues through the end of the billing period or the month you specified; billing will stop for subsequent periods. Access to plan benefits, online account features and member resources will end on the effective cancellation date. Priority Health will retain records as required by law and company policy; you should request confirmation of the cancellation and any retained data policies if you need copies or data deletion instructions.

Will I get a refund?

Priority Health’s MyPriority documentation does not explicitly promise refunds on cancellation. The available guidance indicates cancellation affects future billing periods rather than automatic refunds for prior or partial months. If you paid by a third-party platform (Apple App Store or Google Play), any refund requests must follow that store’s refund procedures and policies. Be aware a separate 14‑day refund policy found for an unrelated organization (PriorityYou Health Center) does not apply to Priority Health Canada plans.

Priority Health plans and pricing

Your consumer rights in Canada

Canadian consumer protection for digital and insurance products is governed primarily by provincial laws and regulations. There is no explicit Canada‑wide “14‑day cooling‑off” requirement that applies to private health insurance generally; entitlements to cancel mid‑term or to receive refunds depend on your contract, provincial insurance rules and whether a purchase was processed through an app store. If you have concerns about contract terms, refunds, or unfair business practices, consult your provincial insurance regulator or consumer protection office and consider contacting the Financial Consumer Agency of Canada (FCAC) for guidance on financial-products‑related complaints.

Customer experiences

Public reviews and forum posts show mixed experiences. Some customers report timely cancellations and straightforward policy management, while others describe issues with billing notices, unexpected past‑due messages and difficulties reaching Customer Service including long waits or dropped calls. Note that some online complaints relate to different businesses with similar names; confirm you are reading reviews for the Priority Health insurance product you purchased before relying on them.

Documentation checklist

• Member name, member ID / policy number, contact information, effective cancellation month and signature; copies of account screenshots or cancellation confirmation; proof of delivery if sent by registered mail (tracking/receipt); any correspondence or confirmation numbers from phone or chat conversations; receipts of recent payments if disputing billing or requesting refunds.

Common mistakes

Common errors include failing to give the required 14‑day notice and assuming cancellation via the app or website immediately stops billing without confirming the effective date. Another frequent mistake is not retaining written confirmation or proof of delivery when sending a cancellation by mail, which complicates disputes over continued billing. Also, some customers expect an automatic refund for unused days when the provider only stops future billing; verify your contract for refund language before assuming entitlement.

Comparative recap

After cancelling

After you cancel, keep and store all cancellation confirmations, receipts and any mail tracking information. Monitor your bank or card statements for at least one billing cycle to ensure billing has stopped and contact your card issuer if unauthorized charges continue. If you need to dispute a charge or request a refund, follow the channel you paid through (Priority Health customer service, Apple, or Google Play). Helpful links: Priority Health MyPriority page (priorityhealth.com), Apple subscriptions help (Apple - manage subscriptions), Google Play subscriptions help (Google Play - cancel subscriptions), and the Financial Consumer Agency of Canada (FCAC).

Address

MyPriority plan administration, Priority Health, 1231 East Beltline NE, Grand Rapids, MI 49525