Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Skippy
645 Como Lake Avenue, Suite 307
V3J 0N9 Coquitlam
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Skippy service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Skippy: Easy Method
What is Skippy
Overview
Skippy (Skippy Software solutions Ltd, operating as skippy.id) provides subscription-based software solutions and virtual items. Their Terms of Service state that subscriptions automatically renew and that purchases are non‑refundable. For full terms see the provider’s published Terms of Service.
How to cancel Skippy
- Contact Skippy directly - follow the support channel on their site or send a written cancellation request. Cancellation must be made to Skippy (they require you to contact them and will not cancel on your behalf via App Store or Google Play). As cancellation must be in writing, send a signed request and keep proof of delivery (see address below).
- Request that cancellation take effect at the end of the current paid term; confirm the effective date in reply from Skippy and retain that confirmation.
- If you want proof that Skippy received your written cancellation, send it by registered mail with return receipt (or an equivalent tracked/delivery‑receipt service) to the company address listed below.
What happens when you cancel
When you cancel directly with Skippy, the cancellation takes effect at the end of your current paid billing period; you will retain access until that date. Subscriptions are described in their terms as automatically renewing unless cancelled. Skippy’s Terms say they do not provide refunds for unused time, so access continues through the paid term but no prorated refunds are issued. Account data and virtual items remain subject to Skippy’s data and account policies in their Terms of Service; request any account closure or data removal in writing and retain the provider’s confirmation.
Will I get a refund?
Skippy’s Terms state that all purchases are non‑refundable. Unused virtual items are also non‑refundable, even if you delete your account. The Terms make no exception for a statutory reversal or 14‑day cancellation right. If you believe you have exceptional grounds for a refund (for example, a double charge or fraudulent transaction), raise the issue with Skippy support and consider contacting your payment provider or card issuer to discuss dispute/chargeback options - but the company’s stated policy is no refunds.
Skippy plans and pricing
| Plan | Price | Renewal | Refund |
|---|---|---|---|
| Individual / Basic | Varies | Auto‑renew | No |
| Pro / Premium | Varies | Auto‑renew | No |
| Virtual items / In‑app purchases | Varies | One‑time / Auto depending on item | No |
Your consumer rights in Canada
Skippy’s Terms explicitly state no refunds and do not offer a 14‑day withdrawal period. Canadian consumer protections vary by province and by the nature of the purchase (physical goods vs digital services). Generally, digital subscriptions and virtual items may have limited statutory cancellation rights; however, the provider’s clear, posted "no refund" policy means you should assume no automatic right to a refund unless provincial law or exceptional circumstances apply. If you believe local consumer law applies to your case, contact your provincial consumer protection office or seek independent legal advice.
Customer experiences
Publicly available review snapshots indicate a generally favorable rating on some platforms: for example, one aggregator lists Skippy with an average score around 4.1/5 and positive marks for service and returns policy. There are no widely reported, verified recurring complaints on major review sites such as Trustpilot or ProductReview Canada for skippy.id or Skippy Software solutions Ltd according to the data verified. That said, experiences can vary, so keep copies of all correspondence and confirmations when you cancel.
Documentation checklist
- Account identifier (email or username), subscription ID or invoice number, and date of charge.
- Signed written cancellation request stating you want the subscription cancelled and the effective date (end of current paid term).
- Proof of delivery (registered mail receipt / tracking number) and any written confirmation from Skippy acknowledging cancellation.
- Copies/screenshots of Terms of Service showing the non‑refund policy and automatic renewal language, if needed for reference.
Common mistakes
Assuming app‑store cancellation is sufficient: Skippy’s Terms require direct contact; asking Apple/Google to cancel does not guarantee Skippy will consider the subscription cancelled on their records.
Failing to get written confirmation: verbal or chat promises are hard to enforce - always obtain a dated, written acknowledgement from Skippy that confirms the cancellation date.
Waiting until just before renewal without proof of prior notice: give yourself time to get delivery confirmation (registered mail or an email acknowledgement) well before the renewal date.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Contact Skippy support (email/support form + registered mail) | No (company policy) | Low - recommended; requires written request and proof of delivery |
| Cancel via App Store / Google Play | No (Skippy requires direct contact; app stores may stop future billing to store but Skippy requests direct cancellation) | Not accepted by Skippy / Not recommended |
| Charge dispute via payment provider | Possible outcome depends on issuer and circumstances | Moderate - may take time and requires evidence |
After cancelling
After you send your cancellation, keep all evidence: proof of posting/delivery, the signed cancellation, and any reply from Skippy confirming the effective date. If Skippy charges you after the confirmed effective date, raise the issue immediately with Skippy support and, if needed, your payment provider. For details of Skippy’s terms, review their Terms of Service: Skippy.id Terms. For the separate Skippy Apps terms referenced in public materials, see Skippy Apps Terms. For independent advice on Canadian consumer protection and charge disputes, consult your provincial consumer protection office or the Government of Canada consumer resources (consumer information).
Address
Skippy Software solutions Ltd
645 Como Lake Avenue, Suite 307
Coquitlam, British Columbia V3J 0N9
Canada