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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Tenantsure service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tenantsure: Easy Method
What is Tenantsure
TenantSure is a renters insurance provider that offers tenant-focused policies (contents, liability, identity theft and related coverages) sold primarily through resident portals for partner buildings in Canada. Policies are typically billed monthly and TenantSure advertises coverage starting as low as C$17 per month through its Resident Portal program. For program details and FAQs, see TenantSure's site.
How to cancel Tenantsure
- If you purchased through your Resident Portal (recommended): Log in to your Resident Portal account, locate your TenantSure policy or insurance section, and follow the portal’s cancellation or policy management option to request cancellation. Ensure you meet any lease or building obligations before cancelling. Note: TenantSure states policies do not automatically end when a lease ends - they renew annually and you will receive a renewal notice 45 days before expiration. For TenantSure FAQ see TenantSure FAQ.
- If you purchased via Apple (iPhone/iPad): Cancel from the device by opening Settings → your Apple ID → Subscriptions → select TenantSure → Cancel Subscription. Apple will confirm the cancellation. (Source: cancellation instructions guide joinchargeback.)
- If you purchased via Google Play: Open the Google Play Store app → Menu → Subscriptions → find TenantSure → Cancel Subscription and confirm. Google Play will send a confirmation. (Source: cancellation instructions guide joinchargeback.)
What happens when you cancel
TenantSure indicates that cancellations take effect at the end of the current billing period rather than immediately. Your coverage remains active through that billing period, after which the policy will lapse and future premium charges stop. Policies do not automatically terminate at lease end unless you take action to cancel. Keep copies of any cancellation confirmation and monitor your account and bank statements to confirm billing has stopped. TenantSure’s renewal process also means you may receive a renewal notice 45 days before policy expiration if you do nothing.
Will I get a refund?
TenantSure’s stated policy is that cancellations are effective at the end of the current billing period and no refunds are issued for partial months. That means you should generally not expect a pro‑rata refund for unused days in a billing cycle. However, statutory consumer protections in some Canadian provinces may provide additional rights (see next section). If you believe a legal right applies or there was an error in billing, contact the insurer or the platform you used to purchase for review, and retain any cancellation confirmations or payment records.
Tenantsure plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard Monthly | C$17.00 | Monthly | Exclusive renters insurance for partner building tenants via resident portal; instant quote and purchase, includes contents, liability, identity theft and other coverages |
Your consumer rights in Canada
Canadian consumer protection laws vary by province. Some distance or insurance contracts may include a statutory “cooling‑off” period (commonly around 14 days) or other cancellation rights that can override a provider’s internal policy. TenantSure’s publicly stated terms indicate no partial‑month refunds and that cancellations take effect at the end of the billing period, but if provincial law affords broader rights those legal protections may prevail. To confirm your rights, review the relevant provincial consumer protection and insurance statutes or contact a local consumer protection office or the insurer directly.
Customer experiences
Public reviews on TenantSure’s site include several positive comments describing an easy application process, helpful customer interactions, and responsive service. Sample comments praise a straightforward website and attentive support. External reports include at least one Reddit thread where a user expressed frustration about difficulty submitting a claim online. As with any insurer, individual experiences vary; keep documentation of communications and confirmations when managing cancellations or claims.
Documentation checklist
- Policy number or account ID
- Resident Portal login credentials (or confirmation of app store purchase)
- Proof of purchase or subscription receipt (Apple/Google/portal receipt)
- Any required lease documentation showing move‑out or building changes, if relevant
- Screenshot or copy of cancellation confirmation (email, portal message, or app confirmation)
- Recent bank or card statement showing premiums/charges
Common mistakes
Common errors include assuming the policy will cancel automatically at lease end (TenantSure states it does not), not confirming which platform was used to purchase the policy (Resident Portal vs. Apple vs. Google Play), and failing to save cancellation confirmations. Another frequent mistake is expecting a pro‑rated refund for a partial month - TenantSure’s stated policy is that no partial‑month refunds are given and cancellation takes effect at the end of the current billing cycle. To avoid disputes, always save receipts, confirmation screens, or emails and check your payment statements for continued charges after cancellation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Resident Portal | No partial‑month refund; cancellation effective end of billing period | Low to moderate (requires portal login and account access) |
| Apple App Store | No partial‑month refund; cancellation effective end of billing period | Low (cancel via iPhone/iPad Settings → Subscriptions) |
| Google Play | No partial‑month refund; cancellation effective end of billing period | Low (cancel via Google Play Store → Subscriptions) |
After cancelling
After you cancel, keep a copy of any confirmation you receive and monitor your bank or card statements for at least one billing cycle to verify that charges have stopped. If you purchased through Apple or Google, retain the subscription cancellation confirmation from that platform. If you need more information, consult TenantSure’s FAQ at TenantSure FAQ, view customer reviews at TenantSure Reviews, or review independent cancellation instructions at joinchargeback. If you believe provincial consumer protection law entitles you to a refund or additional rights, contact your provincial consumer protection office for guidance.
Address
No postal address for TenantSure in Canada was available from the public information reviewed. Primary account and cancellation actions are handled through the Resident Portal or, if purchased via mobile platforms, through Apple or Google subscription management. If you require a street or mailing address for formal notices, check your policy documents in the portal or contact TenantSure through the support options presented in your Resident Portal or purchase confirmation.