Uppsägningstjänst Nr 1 i Italy
Hej,
Jag meddelar er härmed om mitt beslut att avsluta kontraktet avseende tjänsten E.On.
Detta meddelande utgör en fast, tydlig och otvetydig vilja att säga upp kontraktet, med verkan vid första möjliga tidpunkt eller i enlighet med gällande avtalsperiod.
Jag ber er att vidta alla nödvändiga åtgärder för att:
– upphöra med all fakturering från och med det faktiska uppsägningsdatumet;
– bekräfta skriftligen att denna begäran har tagits emot;
– och, i förekommande fall, skicka mig den slutliga räkningen eller bekräftelsen på saldot.
Denna uppsägning skickas till er via certifierad e-post. Sändningen, tidsstämplingen och innehållets integritet är fastställda, vilket gör det till en giltig handling som uppfyller kraven på elektroniskt bevis. Ni har därför alla nödvändiga element för att behandla denna uppsägning på ett korrekt sätt, i enlighet med tillämpliga principer för skriftligt meddelande och avtalsfrihet.
I enlighet med reglerna om skydd av personuppgifter begär jag också att ni:
– raderar alla mina uppgifter som inte är nödvändiga för era juridiska eller redovisningsmässiga skyldigheter;
– stänger alla tillhörande personliga konton;
– och bekräftar den faktiska raderingen av uppgifter enligt tillämpliga rättigheter avseende integritetsskydd.
Jag behåller en fullständig kopia av detta meddelande samt bevis på sändning.
Cancellation E.On: Easy Method
What is E.On
E.ON is a large energy company operating across multiple countries, providing electricity and gas supply, metering services and related customer portals. Its brands and operating arrangements differ by market (for example E.ON SE in continental Europe and E.ON Next in the UK), so contract terms, customer support channels and cancellation procedures vary by country and by the specific E.ON legal entity you contracted with.
How to cancel E.On
Exact, Canada-specific cancellation procedures for E.ON could not be verified in available public sources. If you are a Canadian customer, first check how you originally signed up (direct with E.ON, through an app store, through a third party or door-to-door) because the cancellation route often depends on that. In markets where details are available, typical methods include cancelling via your online account, contacting customer service in writing, or giving formal notice by registered mail; some jurisdictions require a notice period and allow up to 30 days for processing.
- Confirm how you subscribed (E.ON web account, App Store, Google Play, third party or sales agent) and locate your account number and contract details.
- If subscribed through Apple App Store or Google Play, cancel the subscription via your device/app-store account (cancellations processed by the store).
- If subscribed directly with E.ON online, log in to your E.ON account and look for a contract/termination or "close account" option; if none, use the provider’s contact form or customer-service email.
- Send a dated, written cancellation request by email and/or registered mail (keep proof of delivery). Include account number, final meter reading date, and a forwarding address for the final bill.
- Take and keep a photo of a final meter reading on the cancellation date and note the time; provide this to E.ON if requested.
- Allow up to 30 days for processing and request confirmation of termination in writing; follow up if you receive billing after the effective end date.
What happens when you cancel
When a cancellation is accepted, your supply contract will be closed and a final bill will be issued for consumption up to the supply end date. Access to the online account or app may be limited or closed after termination; you should download or save any bills or account history you need before access ends. If you provided consent for data processing, the provider must retain required account and billing data for legal and regulatory purposes; ask for a copy if you need records for a dispute or tax purpose.
Will I get a refund?
Refunds depend on your contract, the timing of the cancellation and local rules. In European jurisdictions there is commonly a 14-day statutory cooling-off (right of withdrawal) for contracts concluded off-premises or online; payments made in advance during such a cooling-off must generally be refunded within 14 days, and cancellations are usually processed without penalty in that period (source). Outside those circumstances, refunds for credit balances after final billing typically follow the supplier’s billing process and local regulator rules. In Canada, entitlement to refunds, timing and any deductions (for example outstanding charges, meter consumption or early termination fees) are governed by your contract and provincial utility/consumer rules; practices vary by province, so check with your provincial regulator if you expect a balance refund.
E.On plans and pricing
| Plan type | Description | Typical price |
|---|---|---|
| Residential electricity | Standard supply for households; terms vary by contract and market | Varies |
| Residential gas | Gas supply options where offered, with fixed or variable terms | Varies |
| Fixed-rate plans | Price per unit fixed for a contract term (may include exit fees) | Varies |
| Variable-rate plans | Price fluctuates with market or supplier tariff changes | Varies |
Your consumer rights in Canada
Energy supply contracts in Canada are regulated at the provincial level. That means rights and processes (including cooling-off periods, dispute-resolution routes, and rules on final bills and refunds) are set by provincial utility regulators or consumer protection agencies. Common elements to expect: obligation on suppliers to provide clear contract terms, final billing procedures, and an avenue for complaints to a provincial regulator or consumer protection office. If you are unsure which regulator covers you, consult the government of Canada consumer pages or the regulator for your province (for example the Ontario Energy Board, Alberta Utilities Commission, BC Utilities Commission or the Régie de l'énergie in Québec) for guidance and complaint procedures.
Customer experiences
Customer feedback about E.ON brands is mixed. Some users praise user-friendly portals, straightforward meter-reading and helpful customer service in certain markets (example). Other reviews report problems such as unexpectedly high bills, perceived billing errors, account or service blockages after cancellation, and slow or difficult dispute resolution; these complaints appear more numerous on some Trustpilot pages for E.ON SE (example). Experiences vary by country, product and local customer service teams, so your mileage may differ.
Documentation checklist
- Account number and contract details (print or screenshot)
- Photo of final meter reading (date and time visible)
- Government-issued ID copy (if requested by supplier)
- Forwarding address and bank details for refunds
- Copy of written cancellation request and proof of delivery (email/send receipt or registered mail receipt)
Common mistakes
Common mistakes include cancelling through the wrong channel (for example cancelling a store subscription instead of the underlying supplier contract), failing to take or record a final meter reading, not keeping proof of delivery for written termination notices, and overlooking any contractual notice period or exit fees. Another frequent issue is assuming app-store cancellation automatically halts billing by the supplier - if the supplier’s contract remains active you may still receive a final bill. To avoid disputes, always document the cancellation request and obtain written confirmation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (Apple) | Refunds handled by the app store if subscription billed via the store; supplier refund policies may still apply for supply charges | Easy |
| Google Play | Similar to App Store: store handles subscription refunds; supply charges depend on supplier/contract | Easy |
| Supplier web account / email | Varies - may be processed as normal final bill or refunded per contract/regulator rules | Medium |
| Registered mail / formal letter | Varies - strong proof of delivery helps with disputes; refunds follow billing rules | Medium |
After cancelling
After you cancel, keep copies of all correspondence and the final meter reading until the final bill is paid and any refund is received. If you disagree with the final bill or refund outcome, escalate first through E.ON’s complaint process and then to your provincial energy regulator or consumer protection office if unresolved. For general consumer guidance see the Government of Canada consumer pages and your provincial regulator’s site. Useful links: E.ON corporate/contact pages (check the correct local entity), consumer-protection guidance and provincial energy regulator complaint pages.
Address
If you are asked to send a registered postal cancellation or formal termination letter to an administrative address used by an E.ON entity, one contact historically used for disdette/termination notices is: E.ON Energia S.p.A., Casella Postale 14029, 20146 Milano. Include a completed cancellation form if provided and a copy of your ID when requested; keep the registered-mail receipt as proof.