Servicio de cancelación N°1 en Netherlands
Señora, Señor,
Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Eweka.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para:
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
Cancellation Eweka: Easy Method
What is Eweka
Eweka is a Dutch Usenet provider offering access to newsgroups with high retention, multiple connections and optional VPN services. It sells monthly and annual subscriptions, occasional promotional deals, and provides account management through an online account portal.
How to cancel Eweka
- Log into your Eweka account, open Account Settings and choose "Cancel Account" (follow the on-screen confirmation). If you pay via PayPal, log into your PayPal account separately and cancel any recurring payment or subscription there to stop automatic renewals.
- Optionally contact Eweka support first to report issues or request help - they encourage contacting support before cancelling in case problems can be fixed.
- If you prefer, you may hire a paid cancellation/termination service to send a formal cancellation letter on your behalf, but Eweka must still accept that notice; keep proof of delivery if you use postal mail.
What happens when you cancel
When you cancel through your account the service will be scheduled for termination according to the account settings and renewal cycle. You typically retain access until the end of the paid period unless Eweka indicates immediate termination. Automatic renewals will stop if you cancel in the account portal and you also cancel any external recurring payment (for example, PayPal) directly with that provider.
Cancellation does not necessarily delete account data immediately; consult Eweka support if you need account deletion. Keep copies of cancellation confirmations and any messages from support for your records.
Will I get a refund?
Eweka advertises a 30-day money-back guarantee for new subscriptions: if you request a refund within 30 days of signup you may receive a full refund. Separately, their Terms of Service describe refund rules for annual plans - annual plans canceled within 30 calendar days of purchase may be eligible for a refund; monthly or daily plans may not be refundable under those Terms. Violations of the Terms of Service (for example, abuse) can void refund eligibility. To increase your chance of a refund, request it within the 30-day window and include order details and proof of payment.
Eweka plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Monthly Plan | C$15.39/mo | Monthly | Unlimited speeds & data, 50 connections, free newsreader; VPN optional add-on (~€4.99 extra/month) |
| Annual Plan (billed annually) | C$14.58/mo | Annual | Unlimited speeds & data, 50 connections, free newsreader; VPN optional add-on (~€4.99 extra/month) |
| Annual Plan with VPN | C$11.31/mo | Annual | Unlimited speeds & data, 50 connections, free newsreader, includes free unlimited VPN |
| Special Promotional Deal (~15 mo) | C$4.05/mo for first 15 mo (then C$116.66/yr ≈ C$9.72/mo) | 15‑month special, then annual renewal | Unlimited access, VPN, Easynews account, 30‑day money‑back guarantee |
Prices converted at approximately 1 EUR = 1.62 CAD (early Jan 2026). For full current pricing and promotions see Eweka's site: Eweka official site.
Your consumer rights in Canada
Under Canadian consumer protection laws providers of digital services must clearly disclose key terms, including cancellation and refund policies. A 30‑day money‑back guarantee and explicit written refund terms are generally compliant, but misleading pricing, undisclosed auto‑renewal terms or failing to notify customers about renewals could violate federal and provincial consumer protection rules (for example the Competition Act and provincial consumer protection statutes). If you believe a provider has acted unfairly in Canada, you can contact your provincial consumer protection office or the federal Competition Bureau for guidance.
Customer experiences
Reviews are mixed: many users praise Eweka for strong retention, reliable uptime and fast speeds, and report helpful support when resolving setup or billing issues. Negative reports include complaints about sudden price increases for long-term customers compared with lower promotional rates for new signups, occasional poor completion rates or slow speeds for some users, and billing issues such as unexpected charges or automatic PayPal renewals without clear notice. These mixed experiences suggest checking current terms and testing service quickly after signup if you may request a refund.
Documentation checklist
- Account email, username and order/invoice number
- Date of signup and payment receipts or transaction IDs
- Screenshots of account cancellation page or confirmation message
- Screenshots or records of PayPal/credit‑card recurring payment settings if used
- Copies of correspondence with Eweka support and any confirmation of refund or cancellation
- If you send postal mail, registered‑mail receipt or tracking showing delivery
Common mistakes
Many problems arise from not cancelling the external payment method (for example PayPal) after cancelling the Eweka account; you must cancel recurring payments within PayPal to prevent automatic renewals. Another common mistake is missing the 30‑day refund window - delays in contacting support or waiting until after the 30 days can forfeit refund eligibility. Users also sometimes rely solely on a third‑party cancellation service without confirming Eweka accepted the notice; always obtain direct acknowledgement from Eweka.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Eweka account) | Refund possible if within 30‑day guarantee / subject to Terms | Low - immediate via account portal |
| Support contact (optional) | May help secure refund or resolution; case dependent | Low - Medium - requires correspondence |
| Through third‑party service | May be accepted but Eweka must accept the legal notice; not a guarantee | Medium - High - may incur cost and require proof of delivery |
After cancelling
Keep copies of cancellation confirmations and payment records for at least 90 days. If you used PayPal, verify recurring payments are cancelled at https://www.paypal.com/myaccount/autopay. If you request a refund, reference the 30‑day money‑back guarantee and the Terms of Service; useful links include Eweka's support pages and Terms: Eweka support and Eweka Terms of Service. If you believe you were misled about pricing or renewals and cannot resolve the issue with Eweka, consider contacting your provincial consumer protection office or the federal Competition Bureau for advice.
Address
Eweka Internet Services
Staten Bolwerk 1
2011 MK Haarlem
Netherlands
If you choose to send a postal cancellation or legal notice, consider registered mail for proof of delivery (for example raccomandata A/R); note that Eweka primarily supports cancellation via the account portal.