Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Skinny
valid
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Skinny service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Skinny: Easy Method
What is Skinny
Skinny is a name used by various providers and services to describe "skinny" TV/IPTV channel packages or, in other markets, a mobile-branded offering. For Canada there is no single verified, official "Skinny" mobile help or policy page found via public web sources; some IPTV providers and resellers have labelled channel packages "Skinny" and offered monthly plans. This guide is written for English‑speaking Canadian consumers who need a practical cancellation checklist and steps when a Skinny‑branded service or subscription is involved.
How to cancel Skinny
- Try the online/account portal first: sign in at the Skinny service website or the reseller/IPTV portal where you originally subscribed, go to Account, Subscriptions or Billing, select the active Skinny plan and choose Cancel or Turn off auto‑renew; save a screenshot or confirmation number.
- If you cannot cancel online, check whether the subscription is managed through Apple App Store or Google Play and cancel there (use Apple/Google subscription management if you were billed through those stores).
- If no portal or app‑store subscription applies, contact the provider by email or phone using the email address or phone number shown on your billing statement; ask for cancellation confirmation and a reference number; keep copies of all messages.
- If the provider lists a postal address (none was verifiably found for a Canada "Skinny" brand), send a signed, dated cancellation letter by tracked mail and retain the tracking record; include account ID and last four digits of the payment method.
- After cancelling, check your next bank or card statement to confirm billing has stopped; if charges continue, escalate to your bank/card issuer and consider disputing recurring charges if legitimate cancellation confirmation cannot be produced.
What happens when you cancel
When you cancel a Skinny subscription you typically lose access to service either immediately or at the end of the current billing period, depending on how the provider handles cancellations and where the subscription was purchased. Cancellation should stop future auto‑renewals, but existing charges already billed usually remain non‑refundable unless the provider’s terms say otherwise. Providers commonly send a cancellation confirmation by email; if you do not receive one, follow up and keep records. Data retention and account deletion policies vary by provider - your account profile, viewing history or preferences may remain unless you request account deletion explicitly.
Will I get a refund?
No verified, service‑specific refund policy for "Skinny for Canada" was found in searchable help or terms pages, so there is no confirmed general rule (for example, a guaranteed 14‑day cooling‑off period or an explicit "no refunds" policy). Whether you are eligible for a refund will depend on the individual provider’s terms, where and how you purchased the subscription (directly from the provider, from an app store, or via a reseller), and applicable provincial consumer protection rules. If you believe a charge is incorrect or unfair, request a written refund decision from the provider, retain evidence of your cancellation, and escalate to your payment provider if necessary.
Skinny plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Skinny Basic (TV/IPTV) | C$23.00/month | Monthly | Entry-level skinny basic TV channel package |
| Skinny PLUS (TV/IPTV) | C$33.00/month | Monthly | Expanded channel lineup over Skinny Basic |
| Skinny Plus (Leepfrog Telecom) | C$40.00/month | Monthly | Skinny-style expanded channel lineup via Leepfrog |
Your consumer rights in Canada
Because no verified policies for a Canada‑targeted "Skinny" service were located, you should rely on general Canadian consumer protections. There is no uniform federal 14‑day cooling‑off rule for all digital subscriptions; rights and remedies depend on provincial consumer protection statutes and the provider’s published terms. If a provider engages in deceptive practices or fails to provide services as advertised, you can contact your provincial consumer protection office or the Competition Bureau for guidance. For billing disputes, you may also contact your payment card issuer to request a stop or chargeback if the merchant will not resolve an ongoing, unauthorized charge. This is general information and not legal advice; consult a lawyer for a definitive interpretation of your rights.
Customer experiences
Searches of common review platforms did not reveal verified user reviews or recurring complaints specific to "Skinny for Canada," so there is no reliable public picture of typical customer satisfaction or common service failures for a Canada‑targeted Skinny brand. That absence of reviews could mean the service is small, sold through third‑party resellers, or simply not widely reviewed. When public feedback is sparse, rely on documented provider communications and keep cancellation records to protect yourself.
Documentation checklist
- Account email/username, account ID or customer number; last four digits of the payment card used; date/time of cancellation; screenshots or copies of cancellation confirmation, invoices or receipts; records of email or chat exchanges and any cancellation reference number.
Common mistakes
Common pitfalls include cancelling the wrong subscription (for example, cancelling an account with a reseller rather than the app‑store subscription), assuming an immediate refund will be issued, failing to save confirmation of cancellation, and overlooking third‑party billing (many subscriptions purchased through the Apple App Store or Google Play are managed by those stores rather than the merchant). Also watch the billing cycle: cancelling partway through a paid period will often stop future renewals but may not refund the remainder of that period unless the provider’s policy allows it.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online / Account portal | No verified refund policy; varies by provider | Low |
| Phone | No verified refund policy; varies by provider | Medium |
| No verified refund policy; varies by provider | Medium | |
| Postal mail | No verified refund policy; varies by provider | High |
After cancelling
Keep your cancellation confirmation, monitor your bank or card statements for any further charges, and contact the provider again if billing continues. If your subscription was billed through Apple or Google Play, manage or cancel subscriptions directly in those stores and consult their help pages for refunds: Apple subscriptions and purchases and Google Play subscriptions. For broader consumer guidance in Canada see the Government of Canada consumer pages at Canada.ca - Consumer rights. If you cannot resolve a dispute with the provider, consider contacting your provincial consumer protection office or your bank/card issuer to explore chargeback or dispute options.
Address
No valid postal address for a Canada‑targeted "Skinny" brand or service was verifiably located in public help or terms resources. If you need to send a cancellation by mail, use the postal address shown on your billing statement or invoice from the seller/reseller; if none is available, use email or the account portal and retain evidence of your cancellation attempts.