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Cancel TIME WARNER CABLE
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Time Warner Cable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Time Warner Cable: Easy Method
What is Time Warner Cable
Time Warner Cable was a U.S.-based cable, internet and phone provider that no longer operates under that name in Canada. It is not a Canadian-registered provider and, per available verification, does not offer services or maintain a Canadian cancellation policy under the Time Warner Cable name.
How to cancel Time Warner Cable
If you believe you have an account or billing relationship labeled "Time Warner Cable" while residing in Canada, follow these steps to request cancellation and preserve proof. Adapt steps if your actual provider is a Canadian brand (Rogers, Bell, Telus, etc.).
- Gather account details: account number, full name on account, service address, recent bill and contract copy, and equipment serial numbers.
- Confirm the provider name on bills and contracts. If the provider is not a Canadian company, note the corporate contact address and account identifiers.
- Contact customer service first by phone or online portal and request a written cancellation confirmation; record date, time, agent name and reference number.
- If you cannot reach a satisfactory resolution, send a written cancellation request by certified mail / registered return receipt (raccomandata A/R) to the corporate address: include account number, explicit cancellation request, desired termination date and a request for written confirmation and refund (if applicable).
- Keep copies of all correspondence, certified-mail receipts and any shipment tracking numbers for equipment returns; follow up if you do not receive written confirmation within a reasonable time (typically 7 - 21 days).
- If charges continue after cancellation, contact your bank or card issuer to dispute unauthorized charges and file a complaint with the appropriate Canadian complaint body (see links below).
What happens when you cancel
When cancellation is processed, the provider typically schedules service termination, issues a final bill (which may include prorated charges, outstanding balances or early termination fees) and provides instructions to return leased equipment. You should receive a written confirmation that the account is closed and any final balance or refund amount. Keep all confirmation documents and tracking numbers; without documentation it is harder to dispute post‑cancellation charges.
Will I get a refund?
There is no verified refund policy for Time Warner Cable in Canada. Refunds, if any, depend on the original contract terms, whether you pre‑paid services, and whether you returned leased equipment in good condition. Possible outcomes include prorated credits for unused service, return of deposits, deductions for early termination fees, or no refund where terms specify. Always request a written statement of any refund amount and the method and timeline for issuance.
Time Warner Cable plans and pricing
| Plan | Typical features | Price (CAD) |
|---|---|---|
| Basic cable | Channel package, standard definition | Varies |
| Internet (mid-tier) | Broadband speed tier, modem rental possible | Varies |
| Bundle (TV + Internet) | Discounted combination of services | Varies |
Your consumer rights in Canada
Canadian consumer protection for telecom and television services is governed by federal and provincial rules. The CRTC sets broad telecommunications policy and the CCTS handles customer complaints against telecom and television service providers. Provincial consumer protection statutes require clear disclosure of key contract terms, and may restrict unfair practices and require disclosure of cancellation fees. If you cannot resolve a billing or cancellation dispute with your provider, you can file a complaint with the CCTS and consult your provincial consumer protection office for guidance on contract and refund disputes. For official sources see the CRTC and CCTS websites (links below).
Customer experiences
There are no verified customer reviews for Time Warner Cable in Canada under that name. For comparable cable and internet providers, common themes reported by customers include long hold times for cancellation, retention offers, disputes over early termination or equipment charges, and the importance of retaining written confirmation of cancellation. Many customers who kept detailed records and used certified mail or tracked equipment returns were more successful in resolving disputes.
Documentation checklist
- Account number and billing name
- Copies of the contract and the most recent bill
- Equipment serial numbers and receipts for leased devices
- Photo or scanned copies of returned equipment and shipping/tracking receipts
- Records of all communications (dates, times, agent names, reference numbers)
- Certified mail / return-receipt proof and any follow-up emails or letters
Common mistakes
Common mistakes include assuming the company operates under the same name in all countries (verify the actual legal entity), cancelling only by phone without obtaining written confirmation, failing to return leased equipment or to obtain tracking proof, and not documenting conversations or agent details. Example: a customer cancels by phone but does not receive written confirmation and later is charged an early termination fee; without written confirmation it is more difficult to dispute the charge.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone cancellation | Possible, depends on contract and agent note | Moderate - easier but needs written follow-up |
| Certified mail / registered letter | Possible - creates strongest proof of request | Low to moderate - slower but better documented |
| Online account portal | Possible - depends on whether portal supports cancellation | Low - convenient if available and retains written record |
| In‑store (if applicable) | Possible - obtain printed receipt | Low to moderate - immediate confirmation if documented |
| Possible - useful to create a paper trail | Moderate - ensure you receive a read/receipt or response |
After cancelling
After cancellation, monitor bank and card statements for any continuing charges, keep all documentation for at least 12 months, and confirm the return and receipt of any leased equipment by the provider. If charges continue or the provider does not acknowledge cancellation, file a formal complaint with the CCTS (CCTS) and consult your provincial consumer protection office. For guidance on sending tracked registered mail within Canada, see Canada Post's information pages (Canada Post). For regulatory questions, see the CRTC (CRTC).
Address
Corporate mailing address (use certified/registered mail for proof of delivery): 7800 Crescent Executive Drive, Charlotte, NC 28217. Prefer certified mail / raccomandata A/R and retain the return‑receipt as proof of your cancellation request.